Unattractive view from the room

Very helpful and friendly front desk staff

Stayed in December 2023

Forced care

Cleanness

Stayed in December 2023

Pillows were a bit bulky and stiff

Great location, very quiet at night

Stayed in November 2023

Nothing

Brilliant central location close to great cafes. We had a beautiful room with a view from the balcony. We loved the glass walled bedroom. Plenty of space to spread out and relax. Wonderful friendly and helpful staff.

Stayed in December 2023

A lovely room, compact in design with a very clever layout to maximise use of space which included dining seating and kitchenette. Room and facilities spotlessly clean and very quiet. Bed very comfortable and made with quality linens. Great balcony with lovely outlook. ALL staff were pleasant, articulate and very helpful.

Stayed in November 2023

The carriageway of the carpark is a bit narrow. And the energy saving lighting at the basement is not sensitive enough.

Stayed in December 2023

Nothing.

Room had everything you needed for an extended stay in Melbourne. Comfortable bed, great bathroom with washer and dryer. Staff were very friendly and helpful with any questions.

Stayed in December 2023

Nothing I didn't like, but perhaps more information could be given about how to order breakfast? We weren't quite sure but we could have asked :)

We loved our stay - the design of our room was beautiful with the colours and art, the bathroom was clean and spacious, and the little kitchen nook was so cool! Staff went out of their way to be lovely and friendly. Thanks so much.

Stayed in December 2023

The toilet roll placement. It was difficult to use. I ended up removing it and placing it on the canister. Impossible to use when the roll is full/new, the bulk hinders movement so you can’t unravel it

Friendly and helpful staff

Stayed in December 2023

It is rare to have such attentive, accommodating and helpful reception and hotel staff. Apart from the fantastic room, its facilities and the hotels perfect location, out stay was really made special by excellent treatment from the staff.

Stayed in November 2023

Absolutely everything was good, nothing to complain

The front desk employees were really lovely a d room was perfect !

Stayed in November 2023

Location not very close to shops, cafes etc

Friendly staff, clean comfortable room.

Stayed in November 2023

clean and comfortable

Stayed in November 2023

Very friendly and welcoming team. We enjoyed our stay

Stayed in November 2023

Clean and modern. The studio was a generous size and very comfortable. Great location too. Front desk check-in was very welcoming and friendly.

Stayed in November 2023

Air conditioner was not controlled in the room. Needed reception to turn it on. A bit frustrating as people like rooms at certain temps

Room was good. Nice little kitchen and balcony

Stayed in November 2023

Just needed a few extra tea bags which reception happily arranged

Great location for the event we were attending and in general. Seemed really spacious. Good kitchen and utensils- although we didn’t use many

Stayed in November 2023

I love a true queen bed, rather than two doubles pushed together.

Superb location for shopping, eating, site-seeing. If you were only in Melbourne for s short time you couldn't go wrong with the spot.

Stayed in November 2023

Modern amenities eg usb connections For a studio to have that amount of kitchen facilities (not that I needed to use this booking) was great Super clean and easy to use everything

Stayed in November 2023

We were staying for 5 nights and my wife is a very light sleeper so we requested a quiet room with a nice view - well in advance of our stay. Upon arrival at 1am we were told we did not have this for the first night. And for our request to be fulfilled, we had to move rooms the following morning. This was both disappointing and inconvenient and interfered with our plans for the first day of our trip. We did move and the second room was quieter and had a much better view, but was generally much dirtier than the first room (e.g. dust/other people's hairs on the couch, several stains on the carpets, cleaning not as thorough etc). So much so that I requested the cleaners attend again. Overall it was a good stay, but could have been much better without all the hassle at the start.

The staff really make this place. To be greeted, after midnight, straight from the airport, with good cheer and warmth is a real credit to Gustavo. The rooms are really well appointed from a practical point of view; washer, drier, tea, tea towel, reading lamps in thoughtful places, even a coffee bag in the coffee plunger etc. The furnishings are reasonably visually appealing and comfortable, which exceeded our expectations of a Quest apartment. We enjoyed good sleep there due to the excellent block out curtains. The location in Collingwood is very good and surprisingly quiet. Gym was satisfactory.

Stayed in November 2023

NA

Location is great for our office, near all the hustle and bustle of Collingwood (shops, restaurants, bars etc), minutes from the CBD and surrounding suburbs (Richmond, Brunswick, Carlton etc). Staff are always super helpful and friendly and the place is always immaculately clean and tidy

Stayed in October 2023

Great location, modern and very comfortable. Very friendly and helpful staff.

Stayed in November 2023

Staff were very helpful and accommodating. Nice and modern and super clean

Stayed in October 2023

OUr experience at Quest Collingwood was excellent. Spacious unit with separate bedroom, included a kitchenette, full sized fridge, washer & dryer. Everything needed for a long stay and in a great area. Plenty of eateries, shopping and public transport. Would definitely rebook.

Stayed in November 2023

The only negative was that the bed was too hard

It was beautiful and clean and the staff were excellent especially Gustavo

Stayed in November 2023