377 Nepean Highway, 3199 Frankston, Australia
#12 of 19 hotels in Frankston
Guests' ChoiceBased on 749 hotel reviews
7.3Cleanliness
7.6
Comfort
7.7
Location
8.3
Facilities
7.5
Staff
8.8
Value for money
7.3
Free WiFi
7.3
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End of dialog contentReviewed: 30 April 2024
James
New Zealandwas a bit dated. but price reflects this so not a problem.
stayed in far worse. big room, bathroom comfy beds and kitchen thingy
Stayed in April 2024
Reviewed: 29 April 2024
Karen
AustraliaThe street sweeper!
Everything good apart from the fact my room was next to the road and a very load street sweeper woke me up at 5am.
Stayed in February 2024
Reviewed: 26 April 2024
Ann
AustraliaWindow looked directly into other rooms not much daylight
Room was clean and spacious bed was comfortable
Stayed in April 2024
Reviewed: 25 April 2024
Jacqueline
AustraliaThere was a smell in the stair way upto my room, there was no lock on the inside of the room. There was a door which was locked but from the other side, little bit worrying. I head a constant tap all night but it wasn’t from our room. Unsure what it was.
Good location, value was good, room layout had everything I needed
Stayed in April 2024
Reviewed: 20 April 2024
Mandy
AustraliaThe stairs
The bed
Stayed in April 2024
Reviewed: 12 April 2024
Janine
AustraliaAll good
Size of the rooms
Stayed in April 2024
Reviewed: 4 April 2024
Paul
AustraliaAdjoining room noise .
A good size room adequately equipped.
Stayed in April 2024
Reviewed: 1 April 2024
Tabatha
Australiathin walls - unfortunately we had a neighbour who could be heard quite easily
Clean and comfortable
Stayed in March 2024
Reviewed: 27 March 2024
Michael
United KingdomRoom spacious but hardly enough kitchen equipment to cook properly
Stayed in March 2024
Reviewed: 24 March 2024
Renae
AustraliaCleanliness and pillows
Front desk staff personable
Stayed in March 2024
Reviewed: 22 March 2024
Louise
Australia2 shower heads in our bathroom, bathtubs enamel has come away from the bathtub and it felt quite icky standing in the bathtub to have a shower. Fridge kept pulling out every time we opened it. We had a Studio room which had a door between us and the neighbours who were super noisy. A construction site next door very noisy in the morning. Room cleaning they don't make your bed, they just put the top Donna over and underneath is how you left it when you got out of bed. No soft lighting in the room
Location was great, Bed was super comfortable, Studio room was large. Great Communication with Staff on duty
Stayed in March 2024
Reviewed: 19 March 2024
Chris
United KingdomOur room was adjoining another room and we could hear everything they said and did
Room was comfy, car parking
Stayed in March 2024
Reviewed: 16 March 2024
Sasha
AustraliaAccessibility, we didn’t realise we needed to climb 3 flights of stairs to our apartment. Staff at the accommodation asked how our first night was but when I provided feedback we didn’t get a response. Felt pointless asking.
Good location, close to shops and other amenities
Stayed in February 2024
Reviewed: 14 March 2024
Ian
Australiavery hot day so enjoyed a swim after lunch in facilities pool
Stayed in March 2024
Reviewed: 7 March 2024
Kate
AustraliaThe rooms are a bit dated but we had no issues with any of the facilities.
The staff were fabulous. Very welcoming and happy to help.
Stayed in March 2024
Reviewed: 6 March 2024
Immaculate
AustraliaWhen I arrived the allocated room hadn’t been cleaned. However Emily immediately allocated me a more spacious room and rectified my discomfort without delay.
Central location Excellent facility Fabulous staff - specifically Emily
Stayed in March 2024
Reviewed: 5 March 2024
Adrian
AustraliaBathroom could've been a bit cleaner.
Close to most shops, restaurants & transport.
Stayed in March 2024
Reviewed: 3 March 2024
Bev
AustraliaNoise was loud at night and early morning through connecting door between room and neighbouring 2 bedroom unit. Sleep difficult and interrupted - perhaps fitting of noise reduction on bottom of door would assist.
Staff and service were great, parking provided and location was good
Stayed in March 2024
Reviewed: 29 February 2024
Brett
AustraliaThere were no late-night food options nearby.
The apartment was spacious and clean, with a comfortable bed. It was also nice and quiet. As it was only a very quick visit I did not get an opportunity to spend much time at all in the room.
Stayed in February 2024
Reviewed: 25 February 2024
Naomi
AustraliaThe furnishings in the apt are tired, well worn and due for a refurbishment. For such a spacious apartment get lounge furniture that is larger to better fill the space and more comfortable. No mini bar. The bathroom in need of a revamp - the position of toilet is an after thought, would be a little uncomfortable if youre larger, older or tall.
The one bedroom apartment is spacious
Stayed in February 2024
Reviewed: 19 February 2024
Andrew
AustraliaShower was poor, very little water pressure. Also was put on third floor, my wife has issues with her feet and knees, and there are no lifts. 4 flights of stairs each way up and down. I also saw a couple struggling with a pushchair up the stairs.
Spacious apartments, clean.
Stayed in February 2024
Reviewed: 17 February 2024
Carol
AustraliaHad to ask for better pillows as they were all thin and lumpy and toiletries as only one of each was left and we were 2 people staying for 2 nights. Fridge was periodically noisy. Room was too light at night with outside light coming through the bottom the side of the door.
Location was good, short walk to beach and shops. Staff was friendly.
Stayed in February 2024
Reviewed: 12 February 2024
James
AustraliaNo USB point for charging phones on any power points. Went to other Quest by mistake initially. Didn’t get to use the pool, closed at 9.30pm. Top floor apartment, lots of steps.
Cleanliness of the room. Staff were great.
Stayed in February 2024
Reviewed: 4 February 2024
Peter
Australia2 pots in the pentry where Burnt and dirty
Stayed in February 2024
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