575 Hunter Street , 2300 Newcastle, Australia
#39 of 121 hotels in Newcastle
Guests' ChoiceBased on 670 hotel reviews
8.1Cleanliness
8.6
Comfort
8.7
Location
8.9
Facilities
8.3
Staff
8.8
Value for money
7.9
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Tracey
AustraliaI don't like a shower over a bath and the birds were noisy from 5am but that's nature
Easy check in, friendly staff, comfy beds, secure car park
Stayed in April 2024
Reviewed: 25 April 2024
Lauren
AustraliaSomewhat outdated
Location great, apartment good size
Stayed in April 2024
Reviewed: 22 April 2024
Louise
AustraliaThe birds outside the hotel in the trees were very noisey all night
Great location and staff were extra helpful
Stayed in April 2024
Reviewed: 21 April 2024
Dominique
AustraliaAll good
Great location, very friendly staff and convenient to theatres, restaurants etc.
Stayed in April 2024
Reviewed: 2 April 2024
Andrew
AustraliaParking shouldn’t be an added extra. High step into bath and ceiling quite low above shower.
Spacious apartment, comfortable bed, great bar/restaurant next door.
Stayed in March 2024
Reviewed: 1 April 2024
Maggie
AustraliaDoor of the ensuite bathroom cannot operate properly.
Very comfortable mattress, the room was clean, friendly staff and convenient location.
Stayed in March 2024
Reviewed: 5 March 2024
Kerren
AustraliaExcellent city location , secure gated parking , roomy apartments
Stayed in March 2024
Reviewed: 2 March 2024
Kylie
AustraliaOn arrival our air conditioner was leaking water all over the television sitting underneath Tv wouldn’t work
Staff were amazing
Stayed in March 2024
Reviewed: 2 March 2024
Rebecca
AustraliaNot enough parking. But there was street parking nearby.
Great location, facilities and rooms were very comfortable and clean.
Stayed in January 2024
Reviewed: 24 February 2024
Paulo
AustraliaAnn Oder building that’s been renovated but the design of rooms isn’t the best. Quest has done the best under circumstances
Stayed in January 2024
Reviewed: 23 February 2024
Daniela
AustraliaThe apartment was clean, however we were impressed with the couch. Looked old and dirty. Otherwise the apartment was very clean
Stayed in February 2024
Reviewed: 19 February 2024
Wright
AustraliaGreat location
Stayed in February 2024
Reviewed: 17 February 2024
Florito
AustraliaIt's not clean. The tables feels sticky. drawers in the bathroom and and closets have stains and dirt.
I like the location of the property. very accessible
Stayed in February 2024
Reviewed: 15 February 2024
Emma
AustraliaLocation was great The welcome from the front of house team amazing
Stayed in February 2024
Reviewed: 15 February 2024
Catherine
AustraliaQuite expensive, but maybe that’s just Newcastle. The balcony was unusually deep rather than wide and was dark and not appealing. The decor is sparse.
The apartment was very spacious and modern and comfortable for a family.
Stayed in December 2023
Reviewed: 14 February 2024
Kylie
AustraliaThe room smelled like wet mouldy carpet and the windows didn’t open.
The staff were so friendly and helpful.
Stayed in February 2024
Reviewed: 14 February 2024
Danielle
AustraliaComfy Bed, clean and spacious.
Stayed in February 2024
Reviewed: 1 February 2024
Daniel
Australia200 deposit isn’t something I’ve experimenced with a credit card. Very few toiletries provided.
Good size space.
Stayed in January 2024
Reviewed: 22 January 2024
Colin
AustraliaLimited over priced parking on site
Good location
Stayed in January 2024
Reviewed: 21 January 2024
Sheng
AustraliaThe place is clean however I was bitten by some sort of tiny bugs when lying on the couch and got some rashes here and there for a few days.
Location is great, walking distance to light rail station, also close to shopping centre if you walk through the carpark. And the staff are friendly.
Stayed in December 2023
Reviewed: 8 January 2024
Xu
AustraliaStandard apartment with all basic needs. Reception girl was friendly but couldn't really answer any of my questions about newcastle. Location is in newcastle west - a little bit off the centre but it is within walking distance.
spacious rooms. 2 bathrooms in 2 bedroom apartment. Washing machine and dryer and dishwasher. Got almost everything we needed.
Stayed in January 2024
Reviewed: 6 January 2024
Bryan
AustraliaGym was very small
Central location and easy to walk to most spots in City. Staff were fantastic
Stayed in January 2024
Reviewed: 4 January 2024
Sachi
AustraliaThe only lil thing is there was limited cutlery and plates, so only 4 spoons, plates etc , so we mostly used our own disposable utensils and plates.
The rooms, facilities, swimming pool was amazing staff were so friendly and helpful 😀
Stayed in December 2023
Reviewed: 3 January 2024
Julie
AustraliaBalcony overlooking carpark
Lovely apartment. Good size for family. Good location. Easy access to tram and waterfront
Stayed in January 2024
Santa Croce Camerina, Italy
Eisenbach, Germany
Woodland, USA
Margarida, Spain
San Juan del Sur, Nicaragua
Viareggio, Italy
Lipót, Hungary
Tai'an, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content