172 William Street, 3000 Melbourne, Australia
#491 of 999 Holiday rentals in Melbourne
Guests' ChoiceBased on 357 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.8
Facilities
7.6
Staff
8.5
Value for money
7.6
Free WiFi
7.5
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End of dialog contentReviewed: 14 April 2024
Nana
AustraliaWe experieced spooky activities in the room (201). Strange noises happening often coming from diferent spots and doors opening misterioustly.
Location was premium and staff were helpful.
Stayed in April 2024
Reviewed: 3 April 2024
Eugene
AustraliaNone at the moment.
Everything!
Stayed in April 2024
Reviewed: 6 March 2024
David
New ZealandThere was no one in reception on our arrival for check-in. A phone call had to be made for service. We did have a phone but if traveling without global mobile this would have been a problem and unacceptable.
Location
Stayed in March 2024
Reviewed: 26 February 2024
Bec
AustraliaStaff didn't have local knowledge, eg couldn't recommend where to go for breakfast close by and transport information. The pillows were really flat.
Great size room with a balcony
Stayed in February 2024
Reviewed: 27 January 2024
Kim
New ZealandQuest warns that it may take up to 5 days to refund a credit card deposit paid on arrival. Not the fault of the very lovely staff, but should be reconsidered.
Options of self-catering in the apartment or going out in a central location. Quiet at night.
Stayed in December 2023
Reviewed: 24 January 2024
Angela
AustraliaWas charged more for parking than previously quoted (twice). Awkward to access parking.
Friendliness of staff. Clean building and room. Communication with reception.
Stayed in January 2024
Reviewed: 21 January 2024
Steve
New Zealandparking access a little tricky
Location to town,
Stayed in December 2023
Reviewed: 17 January 2024
Nerrida
AustraliaNothing
Excellent location, next to trams. Fabulous upgrade, much appreciated. Clean, everything we needs
Stayed in January 2024
Reviewed: 14 January 2024
Joanne
AustraliaLocation Quiet
Stayed in January 2024
Reviewed: 10 January 2024
Kevin
AustraliaI’m still waiting for my $200 bond
Stayed in January 2024
Reviewed: 15 December 2023
Aaron
AustraliaTraffic noises.
Location to food and sport.
Stayed in November 2023
Reviewed: 3 December 2023
Amanda
AustraliaHad bedding configuration problems initially & couldn’t get TV working. Everything was rectified though.
Location was very good. Central to Melbourne city & all the attractions & shops. Reasonably spacious apartment.
Stayed in December 2023
Reviewed: 26 November 2023
Beer
AustraliaOne of the rooms was not fit for purpose as a bedroom. you couldn't open the door fully to get in. It served it's purpose, but the layout was wrong. Also there was no window, not sure if that meets code. The bathroom off that bedroom had a shower and toilet, but was so small that it was impossible to maneuver. The kitchen was lacking the qty of glasses and crockery too, there were only 3 cereal bowls.
The overall space was great for 6 people. The view of the city was great given there are buildings everywhere, there was nothing directly in front of us, so we had the ability to see further which was lovely
Stayed in November 2023
Reviewed: 16 October 2023
Sue
United KingdomIt was difficult to get in when we first arrived. I rang ahead to check parking was available and was told that it was but when we arrived we were told there was no parking on site. Our friends also stayed at the same time and they arrived after us and were given parking on site.
Good location, comfortable room.
Stayed in October 2023
Reviewed: 9 October 2023
Judith
AustraliaThe kitchen and bathroom plugs leaked.
Location, views, perfect size for 2 people, good lifts, security, quiet and very comfortable in all aspects. Also good washing and drying facilities. Excellent hot water and shower.
Stayed in October 2023
Reviewed: 9 October 2023
Hannah
AustraliaNo where to get cab at accommodation, outside hotel is a no stopping lane.
Perfect for our family of 3. Close to trams.
Stayed in October 2023
Reviewed: 23 September 2023
Irina
AustraliaClose to the centre
Stayed in September 2023
Reviewed: 4 September 2023
Charlotte
New Zealandstaff was exceptional
Stayed in September 2023
Reviewed: 19 August 2023
Paul
AustraliaReception was not available after 10:00
Great location
Stayed in August 2023
Reviewed: 17 August 2023
Zhongming
AustraliaCleanliness could be better
Excellent Location
Stayed in May 2023
Reviewed: 13 August 2023
Tracy
AustraliaMore kitchen supplies needed.
Location and price was excellent!
Stayed in August 2023
Reviewed: 31 July 2023
Stuart
AustraliaThe property is tired. Very basic rooms with tired and worn out facilities. Stained kitchen bench, broken kitchen doors, stained carpet in the common areas
Good location and friendly staff who were happy to provide assistance
Stayed in July 2023
Reviewed: 24 July 2023
Carmel
Australia2 people only one water glass 2 small wine glasses old and scratched Coffee cups also old stained and scratched
N/A
Stayed in July 2023
Reviewed: 20 July 2023
Rachel
Australianothing
very spacious and comfortable apartment
Stayed in July 2023
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