1500 Midland Highway, 3363 Ballarat, Australia
#19 of 84 hotels in Ballarat
Guests' ChoiceBased on 684 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
8.8
Facilities
9.1
Staff
9.3
Value for money
8.7
Free WiFi
7.9
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End of dialog contentReviewed: 11 February 2024
Erfan
AustraliaThere was a door between the rooms connecting them internally. This made the room a little noisy. Other than that everything was perfect.
Clean, comfortable
Stayed in February 2024
Reviewed: 5 February 2024
Gordon
AustraliaService in the bar/bistro was slow although there seemed to be plenty of staff on for the amount of people eating there.
Lovely location and facilities.
Stayed in January 2024
Reviewed: 5 February 2024
Lorraine
AustraliaWe were there for a basketball tournament in Ballarat and only had limited down time. We did however enjoy a good family morning on the golf course. Sitting on the balcony later afternoon overlooking the Gold course was very pleasant.
Breakfast was not always hot however, understand the difficulty when catering for multiple guests Pillows were too soft however, we overcame that by purchasing pillows to suit us - and left them for you.
Stayed in February 2024
Reviewed: 4 February 2024
Ruby
AustraliaWas a little upset that room service wasn’t available at all but was still advertised on here. But there are 2 nice places to eat on the property
Everything was amazing, super clean facilities and just a nice environment to spend your time in
Stayed in February 2024
Reviewed: 4 February 2024
Jennifer
AustraliaThe tvs they would go on and off The staff accidentally checked us out at 9 am they said that at reception because the tv shut off without our name really not good even though we hadn’t checked out well that’s their version
Great 👍
Stayed in February 2024
Reviewed: 4 February 2024
Mary
AustraliaComfortable
Stayed in January 2024
Reviewed: 3 February 2024
David
AustraliaHaving to leave and only being there one day.
The staff were amazingly helpful, arrived late and they organised a meal to be sent to the room right on closing time. Absolutely best friendly service I have recieved ever.
Stayed in January 2024
Reviewed: 2 February 2024
Gail
AustraliaWould love one or two usb ports in the electrical outlets for overnight device charging.
Large, clean room wirh lovely view of golf course. Comfy beds/pillows. We had a lively casual dinner on the Terrace. All staff were friendly and professional.
Stayed in February 2024
Reviewed: 2 February 2024
Klaudiajoy
AustraliaThe tub chairs at the bar are dirty/stains.
We loved the heated pool outside. And we were very happy to have a bath tub in the room. Close to town.
Stayed in February 2024
Reviewed: 31 January 2024
Amanda
AustraliaThe room we stayed in had not been vacuumed under the beds as we saw a large amount of dust and human hair which, caused allergies for one of us. The information guide on the TV didn’t provide enough information.
Facilities for young children.
Stayed in January 2024
Reviewed: 30 January 2024
Chelliah
AustraliaLocation is not close to amenities
Good size room very clean and tidy
Stayed in January 2024
Reviewed: 29 January 2024
Marion
AustraliaNo cocktails served in the restaurant downstairs.
Clean & modern. Friendly and helpful reception staff.
Stayed in January 2024
Reviewed: 28 January 2024
Ashutosh
AustraliaHard to choose Stayed for a night and had a great experience
Very expansive resort with place for everyone Highly recommended
Stayed in January 2024
Reviewed: 26 January 2024
Blairy
AustraliaSome of the staff lacking in customer service, major were excellent
Excellent place to unwind, food is excellent and good options. Breakfast was excellent lots of different things to choose from. Reasonably quiet facility. Perfect location if you want to get away and forget the outside world.
Stayed in January 2024
Reviewed: 25 January 2024
7758521
AustraliaN/a
Great customer service
Stayed in January 2024
Reviewed: 22 January 2024
Hamid
AustraliaLong queue for the breakfast. Single coffee machine at breakfast and it was really annoying waiting in the queue just for a coffee. Pool was too small
Renovated Cleanliness Pool temperature was great Large room size Nice bathroom Balcony
Stayed in January 2024
Reviewed: 22 January 2024
Christine
AustraliaWe had a room that the doorway between the rooms could open - it was locked we weren’t using it in that combination. Not very sound proof could hear the noise in the next room.
Staff are friendly - and go above and beyond.
Stayed in January 2024
Reviewed: 22 January 2024
Ajay
AustraliaClean property!!! Friendly night duty front receptionist when I checked in She was great :)) Morning reception staff was so so Overall good experience
Stayed in January 2024
Reviewed: 21 January 2024
Chris
AustraliaIt’s a bit far from the main town of Ballarat.
The staff were very friendly and accommodating. The room was clean and the bed was comfortable. Great facilities for kids, the pool was nice and warm.
Stayed in January 2024
Reviewed: 21 January 2024
Dn13
AustraliaThe pool is small and seems old compared to the rest of the facilities. Clean and warm though!
Exceptionally friendly service across the board, very child friendly, newly renovated and sparkling clean, spacious standard rooms, heated pool.
Stayed in January 2024
Reviewed: 21 January 2024
Natalie
AustraliaNothing
Everything, the staff were amazing, the hotel is beautiful, the food, the rooms were awesome, very comfortable and clean :) We were late to check in so reception called just to check everything was okay, we arrived 5 minutes before the kitchen closed but they were so welcoming and happy to make us food, awesome staff!
Stayed in January 2024
Reviewed: 19 January 2024
Lindiwe
AustraliaThere was no microwave.
Stayed in January 2024
Reviewed: 18 January 2024
Joseph
AustraliaLots of hills n steps
Open n spacious . Peacefull
Stayed in January 2024
Reviewed: 17 January 2024
Nruddle1
AustraliaNo microwave in the room. 1 female staff member serving drinks in the spring restaurant did not present as friendly. I ordered our drinks and later on requested salt and pepper for our meal. Both times she did not smile nor did she speak to me.
Very friendly check in. Clean and neat. Pool was brilliant.
Stayed in January 2024
Reviewed: 17 January 2024
Maya
AustraliaPlease do not recommend the restaurant on level 1 , most useless stale tatseless food you can ever fond on the planet is on this restaurant with zero level of customer service
Clean, comfortable, customer service was great from the staff at reception . The downside was that the room didn't have bath as shown in the room i booked
Stayed in January 2024
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