1 Routley Drive, Kooralbyn, 4285 Kooralbyn, Australia
#4 of 4 hotels in Kooralbyn
Guests' ChoiceBased on 555 hotel reviews
6.4Cleanliness
6.9
Comfort
7.1
Location
8.0
Facilities
6.3
Staff
8.0
Value for money
6.6
Free WiFi
6.5
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End of dialog contentReviewed: 25 September 2022
Lisa
AustraliaPavilion had some sort of altercation swearing from some leaving late perhaps security presence more obvious would make guests feel safer, didn’t see any anywhere. Some safety with bridge in garden needs to be replaced ?
Definite improvements to the resort since we were there in Jan. Gardens beautiful and surrounds , wildlife, view from room , room clean comfortable, staff friendly , relaxed atmosphere
Stayed in September 2022
Reviewed: 19 September 2022
Rachel
AustraliaCould just do with a freshen up
Clean and tidy Staff were friendly and helpful
Stayed in September 2022
Reviewed: 12 September 2022
Joy
Australiabalconies had not been cleaned. Fridges froze everything. Would like a bowl & spoon for breakfast
Stayed in August 2022
Reviewed: 11 September 2022
Colleen
AustraliaNeex
Stayed in September 2022
Reviewed: 4 September 2022
Glenda
AustraliaA complete renovation of the unit. For the price paid we were disgusted with the lack of cleanliness. In lieu of a coffee table, we used our esky. We had to do a makeshift repair to the hanging rod in the cupboard which fell out when hanging our clothes.
Hot shower. Comfortable bed.
Stayed in September 2022
Reviewed: 30 August 2022
Adam
AustraliaA hot Breakfast was ssrved cold and missing several items
Room
Stayed in August 2022
Reviewed: 29 August 2022
Peta
AustraliaThe property is run down, it needs a lot of work done the restaurant wasn’t open which only left the tavern which was very busy.
The views were nice, the bed was comfy
Stayed in August 2022
Reviewed: 15 August 2022
Wes
AustraliaFriday night, the restaurant was closed. We were sent up a muddy, poorly lit path to the smoky locals tavern only to have our dinner order forgotten. We weren't waiting any longer than an hour for a burger. We returned with a refund and hungry. The cleaner did a poor job. A used tissue between the sliding fly screen and the glass door. Louvred toilet doors? Is nothing sacred? We had an early departure to an event the next morning. The lobby was locked with a massive chain locking the glass doors!
Beds were comfortable. Carpet was nice underfoot. Pillows were ok.
Stayed in August 2022
Reviewed: 2 August 2022
Gaye
AustraliaRoom was run down and needed maintenance
Location
Stayed in August 2022
Reviewed: 31 July 2022
Sharleen
AustraliaIt felt run down, needs a big face lift, mould needs pressure spraying off the outside of the building, some restaurants were closed, day spa was closed, putt putt course needs resurfacing, the pavilion needs to serve a better menu (we went down the road for dinner which was amazing!!!)
The bed was comfortable, the room was clean, the staff were friendly and helpful, it has a lot of potential. The bushwalking tracks were great!
Stayed in July 2022
Reviewed: 30 July 2022
Cameron
Australiaa bit tired in the rooms
people were very helpful
Stayed in July 2022
Reviewed: 16 July 2022
Shane
Australiarooms are a bit tired in need of a refurb.
Great for the avid golfer with a great test of your skills, room was great with excellent beds, dinner is at the Pavilion Tavern where the meals are what you would expect pub quality. breakfast is at the resort at Lilies.
Stayed in July 2022
Reviewed: 10 July 2022
Steve
Australiasome items not available in rooms .. knives .. bottle opener .. only one bedside lamp
comfortable room
Stayed in July 2022
Reviewed: 10 July 2022
Christie
Australiaoutdated, pools needed cleaning. otherwise we enjoyed it.
beautiful property, nice pools. Nice staff
Stayed in July 2022
Reviewed: 5 July 2022
Max
AustraliaThe whole place needs maintenance, the only thing that is current is the price.
The breakfast finished too early. Were on a holiday and we didn’t get up until breakfast was over
Stayed in July 2022
Reviewed: 27 June 2022
Lauren
AustraliaRoom is dated, needs a freshen up with paint. Mould and water damage in room, was covered over
Location was great as we were at an event at the Airstrip so great to be able to walk. Mattress was super comfy
Stayed in June 2022
Reviewed: 26 June 2022
Rae-leigh
AustraliaThe cleanliness of the room and the hot water system and shower system.
The view
Stayed in June 2022
Reviewed: 21 June 2022
Robyn
AustraliaPlace is tired & needs some TLC, but we knew that before going.
Location good for a short stay.
Stayed in March 2022
Reviewed: 19 June 2022
Darshana
Australiabit too old needs repair and maintenance more options on menu for vegans would be appreciated
the location and the tours provided
Stayed in April 2022
Reviewed: 13 June 2022
Paul
AustraliaLocation is nice and facilities good but had obviously suffered from heavy rain. The ceiling had poorly fitting bits of board over obvious rain damage with black mould coming out. There were weird staligtites from veranda roof with water dripping down. The outdoor furniture was rusted, mouldy and falling apart, the verandah floor was covered in mould and the paint was peeling. The water was too cold for a bath or shower after a cold night, we had to use the kettle. Taps and power point were loose. Milk was frozen. Outside huge shades all covered with black mould.
Location is nice and facilities good but had obviously suffered from heavy rain. The ceiling had poorly fitting bits of board over obvious rain damage with black mould coming out. There were weird staligtites from veranda roof with water dripping down. The outdoor furniture was rusted, mouldy and falling apart, the verandah floor was covered in mould and the paint was peeling. The water was too cold for a bath or shower after a cold night, we had to use the kettle.
Stayed in June 2022
Reviewed: 12 June 2022
Ray
AustraliaReverse cycle air conditioner did not work and the room was cold. The bathroom was dated and the water pressure was poor. The balcony was dirty and the fridge even though it was set on the correct temperature froze what we put into it. Lights on balcony could not be turned off and only half had globes in them anyway.
Location and set up of facilities at the location. Staff member was a pleasant lady and breakfast was good. Grounds were in good condition (even though I am not a golfer) and gardens were nice. Tavern had good priced food and drinks.
Stayed in June 2022
Reviewed: 15 May 2022
Michael
AustraliaThe buffet breakfast closes to early!
Manager Wendy and trainee Christine were really helpful and accommodating, bed was really comphy. Good view of the pool from my apartment
Stayed in May 2022
Reviewed: 15 May 2022
Kylie
AustraliaJust needed love and another option for dinner Buffet is not ideal with dietary requirements made it hard to eat Breakfast was good
Rooms were good think we stayed in on of the Ho graded rooms the table and chairs outside where falling apart Needed a good clean or fresh paint outside on the balcony Gym and spa weren’t open and to get a feed after two was impossible Needs a bar and bar snacks and your on a winner
Stayed in April 2022
Reviewed: 15 May 2022
Graham
AustraliaNot having dinner available onsite is a real problem, as the nearby pub is one of the worst I've ever been to. The wifi hardly works.
Very friendly staff. Large, clean room and comfy bed. The grounds are lovely too.
Stayed in May 2022
Reviewed: 25 April 2022
Samantha
AustraliaRestaurant was understaffed - 2 hour wait for food. Also many of the facilities were non operational - ie the day spa, all restaurants/cafes except for one were closed, pavillion was being renovated etc etc but I attributed this to COVID.
Location and rooms
Stayed in April 2022
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