4 Tully Street, 7216 St Helens, Australia
Based on 19 hotel reviews
8.7Cleanliness
9.2
Comfort
9.5
Location
9.6
Facilities
9.1
Staff
8.8
Value for money
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 19
Reviewed: 25 April 2024
Prue
AustraliaA couple of the rooms had a strange damp smell and a dryer would have been handy as the washing line is in the shade all afternoon, so it was hard to get washing dry.
Great little unit for our family of 5's 2 night stay. Some kids games and books and a cute little courtyard. Owners communicated really well and were very friendly.
Stayed in April 2024
Reviewed: 4 April 2024
Medgar
AustraliaCouch was a bit uncomfortable.
Location was great. Very spacious for a family. Great kids playroom.
Stayed in April 2024
Reviewed: 1 April 2024
Brea
AustraliaLocation was great. Very clean and tidy! Had everything we needed for our family trip
Stayed in April 2024
Reviewed: 1 April 2024
Mary
AustraliaThere was nothing we didn’t like.
Fabulous shower head. Comfy bed. Comfy sitting. Clean and tidy. Well appointed. Outdoor sitting. Lemon tree was a bonus.
Stayed in March 2024
Reviewed: 26 March 2024
Bird
AustraliaRubbish bin was locked shut
Location
Stayed in March 2024
Reviewed: 5 March 2024
Harrison
AustraliaCleanliness of area outside and around the unit. Sweep up and rubbish removal.
Na.
Stayed in March 2024
Reviewed: 2 January 2024
Aanya
AustraliaCouldn't find the drying rack as we did our laundry, it is possible that the cleaners had accidentally kept it in a room that we didn't have access to - but this was a non issue and we were able to manage. Truly, everything was great and there are no real negatives here.
We loved our stay at this comfortable holiday home in St Helens. The house is big and was stocked with everything you could need, from kitchen appliances to board games. The hosts were extremely accomodating and replied promptly, even on Xmas eve. I'm not usually one to leave reviews, but we really enjoyed our stay here and everyone agreed that this was our favourite accomodation out of the 5 that we booked for our week long Tassie trip.
Stayed in December 2023
Reviewed: 31 December 2023
Jordan
AustraliaFloor was noisy in large bedroom and room accessing it.
Very central to town, good spacious house with everything you need including toys and books for children.
Stayed in December 2023
Reviewed: 30 December 2023
Susan
AustraliaCouldn’t use the washing machine as it was mouldy and smelt very very bad. No welcome/info kit upon arrival. No brochures about the area (we left some for others convenience). No wifi and phone service is poor. No serviettes or paper towel which was annoying.
Easy to find and very spacious. Close to town centre but far enough away to enjoy the quiet. Beds were clean and very comfortable. Property manager was great to communicate with. Has alot of crockery and cooking appliances available to use(very convenient). It does also have a kids play room for convenience.
Stayed in December 2023
Reviewed: 17 November 2023
Dyer
New ZealandA personal preference some lighter bedding - was quite warm. Free wifi would be handy these days. One dining chair a bit rickety but only 3 if us so didn't use that one and no doubt will be addressed
A great location being walkable into town, on the main road but quiet at night. Trees made the outside area private during the day. 3 good large beds and facilities all look to have been upgraded not too long ago. Everything we needed was there. Staff at the letting agency were friendly, responsive and had good local knowledge.
Stayed in November 2023
Reviewed: 14 April 2023
Rick
AustraliaMissing smaller kindling for the fireplace, only big logs and firestarters which meant it went out after firestarter consumed.
Games were a great addition and we had fun playing them.
Stayed in April 2023
Reviewed: 3 December 2023
Mohrie
AustraliaDriving into accommodation was not good on the eye. the garden was very neglected, very bad when one of our guests started pulling the weeds out, chairs were very unstable in the dining room, and we could not access the garbage bins.
The unit was lovely once inside.
Stayed in December 2023
Reviewed: 19 April 2024
Carrie
AustraliaThere are no comments available for this review
Stayed in April 2024
Reviewed: 14 March 2024
Lynne
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: 17 February 2024
Daniel
AustraliaThere are no comments available for this review
Stayed in February 2024
Reviewed: 12 January 2024
Darren
AustraliaThere are no comments available for this review
Stayed in January 2024
Reviewed: 7 January 2024
Daniel
AustraliaThere are no comments available for this review
Stayed in January 2024
Reviewed: 13 August 2023
Rod
AustraliaThere are no comments available for this review
Stayed in August 2023
Reviewed: 10 September 2023
Ashlee
AustraliaThere are no comments available for this review
Stayed in September 2023
Showing 1 – 19
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content