72 New England Highway, 2370 Glen Innes, Australia
#13 of 18 hotels in Glen Innes
Guests' ChoiceBased on 477 hotel reviews
7.6Cleanliness
8.2
Comfort
8.1
Location
8.5
Facilities
7.7
Staff
8.4
Value for money
7.9
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 May 2024
Robert
AustraliaThe was no crockery or cutlery in the room even though there was a microwave and toaster. I was just glad we had thought to pack some just in case.
Nice shower with plenty of hot water. Bed was comfortable
Stayed in May 2024
Reviewed: 2 May 2024
Ron
AustraliaNothing at all
Very convenient and comfortable
Stayed in April 2024
Reviewed: 28 April 2024
Michael
AustraliaNothing
Good location & restaurant next door
Stayed in April 2024
Reviewed: 26 April 2024
Lena
AustraliaNo complaints as it was very good
Location and neat tidy affordable accommodation Great for a quick overnight stay
Stayed in April 2024
Reviewed: 17 April 2024
Jo
Australia* The room smelt extremely musty and pretty gross on entering * When turning the air conditioner on the smell got worse. I had to go to reception and request air freshener which barely made it better. * Bedhead lights did not work at all * We had dinner at the restaurant, which is usually really delicious but unfortunately the kids meal vegetables were too Al dente, and my son usually has them reasonably Al dente but wouldn’t eat them, they were too undercooked even for me when I tried them. For a kids meal they really need to be not so al dente. * For dessert, I had the chocolate mint mousse cake and although the thin layer of moose and whipped cream on top were quite delicious, the cake was extremely dry and virtually unpalatable
The location is great for us and it’s extremely handy to have a great restaurant on site. I love that there is a backyard style space that we can run around in after a long drive.
Stayed in April 2024
Reviewed: 16 April 2024
Debra
AustraliaHad comfortable beds and nice shower. The on-site restaurant was delicious too.
Stayed in April 2024
Reviewed: 1 April 2024
Bruce
AustraliaGood Location. The on-site Restaurant was good and we enjoyed our meal.
Stayed in March 2024
Reviewed: 27 March 2024
Peta
AustraliaNothing
Great staff and very central to the shopping centre. Very quiet which is something I look forward to.
Stayed in March 2024
Reviewed: 11 February 2024
Davis
AustraliaNo pay tv
Very clean rooms, with lovey towels and a very comfy bed.
Stayed in February 2024
Reviewed: 6 February 2024
Todd
AustraliaGood facilities and convenient location. The pool was a great way to cool off after a hot day
Stayed in January 2024
Reviewed: 14 January 2024
Karen
AustraliaFood from restaurant was overpriced and not great steak was tough. The gravel from the car park blown into room as people walked on it or cars drove over it. Needs a playground for kids.
Had air conditioning, bed was comfortable, had a pool, had a restaurant onsite
Stayed in January 2024
Reviewed: 6 January 2024
Natalie
AustraliaThe rooms were clean
Stayed in January 2024
Reviewed: 4 January 2024
Jo
AustraliaBedhead Lights did not work Dinner at the restaurant took 40 minutes to arrive. It’s previously been much quicker than this
Good location Great large grassed area out the back for kids to have a run around
Stayed in January 2024
Reviewed: 2 January 2024
Brett
AustraliaGood size rooms. Great restaurant on site
Stayed in December 2023
Reviewed: 22 December 2023
Steve
AustraliaThe property owners were very accommodating and laid back which made for an overall great experience.
Stayed in December 2023
Reviewed: 10 December 2023
Carol
Australiano break but good location, great showers and quite with minor traffic noise.
Stayed in December 2023
Reviewed: 29 November 2023
Wendy
AustraliaFridge a bit ordinary & lucky we took an esky & ice bricks but only short stay. Noticed there was a toaster & microwave in room but no plates or knives & forks. Not that we needed them as only short stay.Not much room on one side of the bed to get in & out. My husband had to crawl down to the bottom of the bed to exit & go to the bathroom through the night.
Convenient location, comfortable, only there overnight but serviced our needs. Very welcoming.
Stayed in November 2023
Reviewed: 22 November 2023
Marika
AustraliaStale water smell coming out of the shower drain
It was a good spacious rooms
Stayed in November 2023
Reviewed: 20 November 2023
Stephen
United KingdomLack of hospitality venues in the area, arrived at 7:30pm and only fast food vendors open.
Nice central location on the highway, very quiet considering how close to the main road.
Stayed in October 2023
Reviewed: 5 November 2023
Kamie
AustraliaRestaurant advertised that it would be open, but wasn't. Pool closed
Location, friendly staff
Stayed in September 2023
Reviewed: 27 October 2023
Scott
AustraliaBad smell coming from the shower drain when the water first turned on.
A well appointed and spacious room. Comfortable bed. Close to CBD
Stayed in October 2023
Reviewed: 2 October 2023
Walter
AustraliaLarge clean and comfortable room. Parking at front door.
Stayed in October 2023
Reviewed: 30 September 2023
Helen
AustraliaRestaurant was outstanding.
Stayed in September 2023
Reviewed: 18 September 2023
Jo
AustraliaThe relief managers were so lovely. Very welcoming and friendly.
Stayed in August 2023
San Francisco, USA
Macé, France
Rab, Croatia
Port Antonio, Jamaica
Dubai, UAE
Puli, Taiwan
Corniglia, Italy
Plataria, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content