The privately owned unit had quite a lot of shabby workmanship carried out on the inside of it

The size of the 3brm unit. The size & temperature of the pool. The fact it had a spa & sauna

Stayed in April 2024

The bed was really uncomfortable.

Size

Stayed in April 2024

Needs upgrading but that’s ok

Swimming pool and great staff

Stayed in February 2024

I liked that you provided us with an apartment that had air con in both bedrooms as requested. Thank you

Stayed in February 2024

Could do with soft seating in the balcony. The sauna den pool area was a little mouldy but still used and enjoyed. The restaurant meals were not nice and overpriced.

Our room was very clean, the view very nice, and it’s in a great location. Facilities of room good, clean and comfortable.

Stayed in February 2024

The hot water system in the bedroom wardrobe. Made the room feel like a sauna. A small airconditioner in there would help a lot!

Clean, comfortable and quiet. Had everything we needed. Ground floor apartment was convenient and close to all the resort amenities. Resort is walking distance to beach, shops, restaurants, markets and sailing club.

Stayed in January 2024

Maintenance issues

Close to the beach

Stayed in January 2024

Very little pressure of water in the shower - had to stand there for a while to get wet. The single lift was not air-conditioned and it was very hot. The LED spot lamp illuminating their sign on the street shone into the balcony and made it difficult to look over to the beach.

Excellent location. very central to cafes/pub/ eateries.

Stayed in December 2023

Bedrooms didn’t have air conditioning.

Location, size of the rooms were great, staff were friendly and it’s a very family friendly resort. Pool is great.

Stayed in December 2023

Room on 5th floor with ensuite didn’t have aircon in 2nd room

Downstairs restaurant was handy Pool spa was heated and very relaxing

Stayed in December 2023

The lounge had empty food packets under it and the vacuum cleaner was full. Whoever cleaned only just did the job

Good location and easy walking distance to restaurants

Stayed in November 2023

Was here for work & all needs met.

Location was great, right on the Esplanade. Even from the 6th floor you could just see the ocean from the trees but you hearing the waves was blissful once the traffic subsides. Enough food options within walking distance too.

Stayed in October 2023

Apartment was ok but I was on the ground floor had a lovely balcony that I did'nt use because of all the greenery growing up past the outside of the building making everything very dark inside luckily I was out and about so went back when it was getting dark.

Loved the location, by the beach beautiful swimming pool very clean and tidy resort.

Stayed in October 2023

I could here my neighbors above me but it wasn't that bad. Weather was windy for three days. That's it.

Was able to make my own breakfast at a respectable time. Was centrally located to be able to walk to beach and jetties. Plenty of choices for lunch and/or dinner. I needed some time off to relax and was able to do so.

Stayed in October 2023

Nothing

Its clean, it’s quiet, it’s close to the hall that we attended, the people were very accommodating and friendly.

Stayed in October 2023

The furniture (not the beds) - just too uncomfortable. old cushions needing to be replaced and just too thin (you could feel the frame on the indoor and outdoor furniture. Shame, as this was the only down side to our stay.

I would have rated this property a 10/10 but the apartment furniture (except the beds) was just too uncomfortable. The property and it's location were excellent, the view was great. It was great having parking on site and despite our allocated car space being tighter than Wilson Parking in Melbourne CBD Carolyn kindly allowed us to use another space park in. Check in and out was very easy. The facilities were amazing, and most importantly whilst the complex was full it, you couldn't really hear the neighbours at all, and pool guests left at curfew so we were surrounded by very very respectful holidayers. - perfect! We would definitely book again and request the same floor but perhaps another apartment that has more comfy furniture.

Stayed in September 2023

Apartment was on the ground floor with a view of the tropical garden. This did make the apartment very dark.

Handy location for most things in Hervey Bay

Stayed in September 2023

We arrived to our room and were greeted with the overpowering smell of cigarette smoke in both bedrooms and the main area. Very unpleasant and disgusting for non smokers. Turned us off having to keep all the doors closed and I put a towel near the front door to block the smoke coming in.

Location and friendly staff

Stayed in September 2023

Great location on the esplanade. Close to everything. If you like to swim you have a choice of pool at the resort or a short walk to the beach across the road. There is a restaurant at the resort that's open for breakfast also.

Stayed in August 2023

The beds could have been bigger

The size and functionality were great and decor was lovely

Stayed in August 2023

Cutlery and glasses etc, getting a little tired.

Stayed in August 2023

Would have liked a bit more seating in the living room.

We love the location, so close to everything and straight across the road from the beach. The best fish and chip shop just a short stroll up the road. Love having a dedicated parking space undercover.

Stayed in August 2023

Units could do with a cosmetic refresh (bathroom, paint, kitchen, curtains). Not sure why guests should have to empty bins/put out the rubbish at end of stay - this should be included in exit clean (just add a little extra to the apartment cost to cover)!

Great location, opposite lovely beach. Walking distance to great coffee and cafe/restaurant options. Pool and spa looked very inviting. Tennis court in good condition. Living/dining and balcony good size. Comfy queen bed. Good security.

Stayed in August 2023

No clothes washing detergent left in apartment.

Self catering - no breakfast.

Stayed in August 2023