152 Alice Street, Brisbane CBD, 4000 Brisbane, Australia
#22 of 143 hotels in Brisbane
Guests' ChoiceBased on 7826 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.5
Facilities
8.7
Staff
9.1
Value for money
8.7
Free WiFi
8.0
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End of dialog contentReviewed: 25 April 2024
David
AustraliaParking has small spaces and has no covered walkway to access.
Upgraded rooms since my last stay.
Stayed in April 2024
Reviewed: 25 April 2024
Emily
AustraliaVery friendly staff, comfiest hotel bed I’ve experienced in a long time, excellent location (especially if you have an event at Riverstage)
Stayed in April 2024
Reviewed: 24 April 2024
Zanette
AustraliaBeautiful room! It was really comfortable and spacious. The wifi was pretty good and the room service was great. The staff were really lovely and super helpful. We would definitely stay here again next time!
Stayed in April 2024
Reviewed: 24 April 2024
Tasselli
Australiathe staff and complimentary drinks were amazing. We had an issue with our room and upgraded us free of charge very kindly
Stayed in April 2024
Reviewed: 24 April 2024
Sandra
Australiaroom was small for three people and a bit dated but very clean and comfy beds
great location opposite the botanic gardens and a short walk to The Queen St mall. Nice pool area and spa - great for a relax after a day out.
Stayed in March 2024
Reviewed: 24 April 2024
Flanagan
AustraliaA clean, comfortable and attractive hotel. The staff are helpful and very friendly. The hotel is very close to shopping malls and cinemas and right opposite the beautiful botanic gardens. Also very good for walks along the Brisbane River.
Stayed in April 2024
Reviewed: 24 April 2024
Sharon
AustraliaNothing
Location, bar and restaurant, bed.
Stayed in April 2024
Reviewed: 24 April 2024
Anthony
United KingdomNothing
Location and room facilities
Stayed in April 2024
Reviewed: 24 April 2024
Leland
AustraliaThe place does need a face lift, you can feel the old world charm and I think a uplift in some things like the slow lifts and carpets/drapes would do massive favours for this place.
Service was exceptional. The staff were very attentive, professional and catered to any needs quickly. All the amenities were great and made it feel like a 5 star hotel.
Stayed in April 2024
Reviewed: 23 April 2024
Brenda
AustraliaPlease do up all the bathrooms, shower over bath not so easy when I have knee problems
Great location.
Stayed in March 2024
Reviewed: 22 April 2024
Chloe
AustraliaAmazing location - it’s very central! It was close to everything we needed during our stay. The scenery and views were absolutely beautiful. The bed was very comfortable + the facilities were great. Staff are also very lovely :)
Stayed in April 2024
Reviewed: 22 April 2024
Kymehhh
AustraliaBathroom, toilet was positioned too close against the wall and the toilet roll was close to the toilet on that same wall so it was extremely cramped and uncomfortable to use. The magnifying mirror light was broken, not a fan of bathtub showers but that's just a personal preference. Not a very modern style hotel, carpets look like an RSL with the pattern, but that's also that's a personal preference.
Customer service was friendly, parking available, great location, breakfast options available.
Stayed in April 2024
Reviewed: 22 April 2024
Jocelyn
AustraliaStaff were super friendly
Stayed in April 2024
Reviewed: 22 April 2024
Rachelle
AustraliaNothing
Proximity to city & nearby attractions
Stayed in April 2024
Reviewed: 21 April 2024
Kim
United KingdomGreat location, comfortable beds
Stayed in April 2024
Reviewed: 21 April 2024
Norma
AustraliaI could not stay longer!
So comfortable, wonderful beds, lovely terrace outside the room, great shower, extremely helpful staff, great parking
Stayed in April 2024
Reviewed: 21 April 2024
Tamara
AustraliaThe shower head was not able to be positioned to stay in place and when its original place, it hit the wall. The shower head was able to be taken off it's base to be used, however, after a night out, I would have preferred it to be in place.
The room and beds were comfortable. It was situated exactly where we needed so we could walk or catch a train. The staff were very friendly and helpful.
Stayed in April 2024
Reviewed: 21 April 2024
Marc
AustraliaNothing.
Quiet, easy to access. Great views.
Stayed in April 2024
Reviewed: 19 April 2024
Kristine
AustraliaNil
Spacious, very comfortable bed, great views onto the Botanic Gardens, old world charm and service
Stayed in April 2024
Reviewed: 19 April 2024
Alwyn
New ZealandThe breakfast was very nice
Stayed in April 2024
Reviewed: 19 April 2024
Susan
AustraliaNeeded updating eg: pool area and pool Shower bath Walls between rooms very thin could hear everything
Proximity and good value for money
Stayed in April 2024
Reviewed: 18 April 2024
Wendy
AustraliaNothing
Excellent location. As soon as you walk in to the property it felt welcoming. Room had everything we needed. Lovely staff.
Stayed in April 2024
Reviewed: 18 April 2024
Bronwyn
AustraliaPossibly looks a bit dated, I didn't find that in the rooms though
Beds were super comfy and had everything we needed. Location great, opposite the gardens and near shops, cafes and restaurants. Nice pool and restaurant.
Stayed in April 2024
Reviewed: 18 April 2024
Michael
AustriaGym needs some refurbishment
Location, breakfast buffet, friendly and supportive staff
Stayed in March 2024
Reviewed: 18 April 2024
Meegan
AustraliaExtra for parking
Very cozy hotel with old works charm in the city directly across from the botanic gardens. The staff are always very friendly and accommodating and the restaurant serves high quality meals. Also has a great outdoor pool and warm spa.
Stayed in April 2024
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