15 Old Menangle Road, 2560 Campbelltown, Australia
#1 of 5 hotels in Campbelltown
Guests' ChoiceBased on 1825 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.6
Staff
8.8
Value for money
8.1
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 May 2024
Reggie
AustraliaThe front desk staff were not overly friendly - ok on check in . On departure no real farewell , no did I enjoy my stay and no invitation to return
Down stairs facilities - the view - location - value for money - housekeeping staff. In a great area with good things around the hotel
Stayed in April 2024
Reviewed: 12 May 2024
Chelly
AustraliaI have stayed for 5 days and the bedsheet was never replaced. The lady receptionist at the lobby could use some smile especially every morning. Others are great but for some reasons, the lady wearing white uniform at the reception was always sulking.
I like that there is free access to Aquafit. The lady receptionist at Aquafit is great with customers.
Stayed in May 2024
Reviewed: 7 May 2024
Lovegrove
AustraliaExcellent accommodation
Stayed in April 2024
Reviewed: 6 May 2024
Rebecca
AustraliaThe was very limited amenities in the bathroom for what I expect from a Rydges and the price I paid for the room. I use a shower cap and body lotion and did not pack these items for my trip and all that is in place was soap for handwashing
The cleanliness of the room and the location and facilities at the property plus the staff. The room was lovely and quiet.
Stayed in May 2024
Reviewed: 5 May 2024
Linda
AustraliaTraffic noise was annoying
The bed was very comfortable
Stayed in May 2024
Reviewed: 29 April 2024
Kara
AustraliaBreakfast food didn't taste very fresh. More vegan options on the dinner menu would be nice.
The bed was really comfortable and shower was spacious. Spa bath worked which I was really happy with. Dinner was nice at the restaurant.
Stayed in April 2024
Reviewed: 29 April 2024
Matt
AustraliaSome of the furniture had stains.
Close to supermarkets and restaurants.
Stayed in April 2024
Reviewed: 27 April 2024
Kirsten
AustraliaN/A
Nice hotel, well located
Stayed in February 2024
Reviewed: 24 April 2024
Vanessa
AustraliaThe alarm going off at 10.30 at night
Location, comfort
Stayed in April 2024
Reviewed: 21 April 2024
Reggie
AustraliaFront desk sftaff - check in ok check - did not ask if I enjoyed the stay did not thank me for staying did not say they would be welcome to see me back = very process driven
Location and value for money
Stayed in April 2024
Reviewed: 17 April 2024
Glenn
AustraliaNothing
Room was good and comfortable. Breakfast was good.
Stayed in April 2024
Reviewed: 1 April 2024
Steven
AustraliaThe buffet breakfast. Not many choices. The pastries were stale. The scrambled eggs were not made fresh, they were straight from a bag. No taste and terrible texture. Only one yoghurt left.
Spacious rooms, comfortable bed
Stayed in March 2024
Reviewed: 1 April 2024
Kuan
AustraliaThe tv can’t connect Netflix
Stayed in April 2024
Reviewed: 27 March 2024
Jarrod
AustraliaBit over price an I wanted to cancel but didn't realize when booked was a non refundable room so had to stay there any chance of a refund we wanted to go somewhere else , 😞
Stayed in March 2024
Reviewed: 20 March 2024
Lucy
AustraliaNothing
Nearly everything
Stayed in March 2024
Reviewed: 14 March 2024
Bryce
New ZealandDidn't like the wifi situation, not explained very well. Shower over bath is a joke. Staff didn't seem to be attentive towards customers.
It was clean, beds were comfortable
Stayed in March 2024
Reviewed: 6 March 2024
Yvette
AustraliaI arrived too late to take full advantage of the facilities.
The complimentary secure carpark was excellent as I had a car full travelling interstate. The location was perfect and the upgrade to a terrace was very much appreciated.
Stayed in March 2024
Reviewed: 5 March 2024
Marisa
AustraliaRoom and room fridge were a bit small
Breafast was very good with chef who cooks your order as well as buffet. Onsite restaurant good but a bit expensivr. Location very good, close to facilities, shops, eateries etc.
Stayed in January 2024
Reviewed: 4 March 2024
Shane
AustraliaNothing everything was great
The room was beautiful neat clean and tidy. Thank you to the excellent cleaning staff for providing us with a beautiful sanitary room.
Stayed in March 2024
Reviewed: 3 March 2024
Ray
AustraliaOrdinary breakfast. Need to pay for coffee at breakfast.
Stayed in March 2024
Reviewed: 29 February 2024
Rhonda
AustraliaRoom was very small, bathroom vanity area was poorly lit making it difficult to do hair and makeup. Toilet area off shower was weird and not very private with the glass door.
Hotel was located near a wedding we were attending. Room was clean and quiet, bed was comfortable, slept great. Checking in was fast and front desk staff very friendly.
Stayed in February 2024
Reviewed: 29 February 2024
Frances
AustraliaClean, close to amenities
Stayed in February 2024
Reviewed: 27 February 2024
Amanda
AustraliaBreakfast was very ordinary.
Extremely comfortable bed. Lovely room.
Stayed in February 2024
Reviewed: 18 February 2024
Jeremy
AustraliaWeird smell in shower. Like stagnant water. Problems casting to the tv from my mobile browser. It kept switching between my room and room 305 tv..
Bed pillows, room size
Stayed in February 2024
Argelès-Gazost, France
Makkah, Saudi Arabia
Ban Krut, Thailand
Vang Vieng, Laos
Ventspils, Latvia
Kemer, Turkey
Budapest, Hungary
Auckland, New Zealand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content