116-118 James Ruse Drive, Rosehill, Parramatta, 2412 Sydney, Australia
#181 of 325 hotels in Sydney
Guests' ChoiceBased on 2054 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.5
Facilities
8.0
Staff
8.7
Value for money
7.9
Free WiFi
8.1
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End of dialog contentReviewed: 28 April 2024
Marienne
AustraliaRestaurant closed weekends, bar option ok but not very comfortable tables to eat at. Bar staff service was excellent. Cost of breakfast was overpriced $190 for 4 breakfasts with coffee was a shock when advised on checkout.
Comfortable bed, close to race track. Options for neals
Stayed in April 2024
Reviewed: 21 April 2024
Liz
Australia-Numerous PowerPoints not working -Room not serviced on 2 days- although my husband was sick in bed on 1 day, I still expected at the very least, clean towels daily . Room overpriced for what we received
Very close to venue- Rosehill Racecourse Spacious room Very very comfortable bed
Stayed in April 2024
Reviewed: 21 April 2024
Johanne
AustraliaCurtain in the room had mould on them and wood along window had water damage
Location and parking
Stayed in April 2024
Reviewed: 19 April 2024
Jess
AustraliaClean, tidy comfy and happy that the sofa was all set up for us when we arrived. Beds were super comfy and pillows were amazing too!
Stayed in April 2024
Reviewed: 13 April 2024
Patricia
AustraliaThe rudeness of the guy receptionist night before we checked out. We’re just asking if there’s any restaurant that is open and he answered us like very awkwardly. He didn’t manage to help us or give us any recommendations. The room is nice but the curtains have holes maybe if they can check that. The teaspoon in the coffee mugs have lipstick on it. And in the cabinet there are bags of clothes that doesn’t belong to us.
Comfy beds. Nice view.
Stayed in April 2024
Reviewed: 11 April 2024
Elizabeth
AustraliaStaff were rude on the phone when I ask what the process for last check in was.
Easy to get to
Stayed in April 2024
Reviewed: 9 April 2024
David
AustraliaPaying for parking
Close to where we were going
Stayed in March 2024
Reviewed: 8 April 2024
Lei
Australia1. We weren't able to pay for the room using cash - had to pay with a card with extra surcharge. 2. The family room only had 2 beds - 1 main bed 1 sofa bed. On the website, it said I could pay extra $50 to get an extra bed. I selected that option. When I got there, I was told we couldn't get an extra bed and the sofa bed was the extra bed. The website wasn't clear about it.
Nice location, big room, friendly staff
Stayed in March 2024
Reviewed: 6 April 2024
Patel
AustraliaNo moisturiser in bathroom and even not good kettle and no handwash liquid in bathroom
Swimming pool
Stayed in April 2024
Reviewed: 5 April 2024
Keah
AustraliaThe fridge wasn’t cold at all!
Parking- however it use to be free??
Stayed in February 2024
Reviewed: 5 April 2024
Bev
AustraliaI was on the sofa bed and it was really uncomfortable and not good for my back.
We went to the Easter show at Olympic park and the location was a 5 minute drive. Parked at the side gate P1. Indoor pool and spa was great for the kids and adults to cool off. Easter colouring in activities for the kids on arrival. Easter eggs at our door on Easter morning.
Stayed in April 2024
Reviewed: 31 March 2024
Horia
AustraliaThe room was a perfect fit for 2 adults and 2 children. (King supreme) it was central to all of our activities. Staff were polite and helpful.
Stayed in March 2024
Reviewed: 31 March 2024
Loz
AustraliaNight Staff were rude. Breakfast was terrible. A few bottle of water in room would've been lovely.
It was not far from our event. The staff on check in were Friendly. Appreciated the shuttle service.
Stayed in February 2024
Reviewed: 31 March 2024
Mitchell
AustraliaParking was a little much, thats just sydney these days though.
Good comfortable rooms, the second bed that was set up for us was very helpful
Stayed in March 2024
Reviewed: 22 March 2024
Janette
AustraliaNo microwave & not very close to food shops couldn’t reheat food so had to eat in room service
Nice big bed
Stayed in March 2024
Reviewed: 17 March 2024
Belinda
AustraliaNot enough coffee, milk etc supplied. No biscuits or mini bar supplies in fridge.
The bed was the most comfortable bed ever!! Nice quiet room
Stayed in March 2024
Reviewed: 17 March 2024
Steve
AustraliaRestaurant not really children friendly
Location
Stayed in February 2024
Reviewed: 10 March 2024
Erica
AustraliaAir con was average
Beautiful common areas and beds
Stayed in March 2024
Reviewed: 7 March 2024
Ginger
AustraliaCar park not undercover. Meals in restaurants are not kid friendly, and you can not get the room service menu in the restaurant, even if you are the only people in the restaurant :(
The bed was bigger than our king-size bed at home. Shampoo, conditioner, and shower gel supplied. Car park was good and secure, but not undercover. Right across from the racecourse. Could see Accor Stadium from the hotel - and found out they do shuttles to Stadium when there is an event. Room service menu cheaper and more options than the restaurant. Oh , the water pressure in the shower was amazing.
Stayed in March 2024
Reviewed: 3 March 2024
Roslyn
AustraliaWe all slept in after a late late night - and breakfast had finished. Would've been nice to have had something, even if a toasted sandwich to take away etc available.
We stayed one night for Taylor Swift concert. The hotel catered for this extremely well. There was even friendship beads in the foyer available for everyone! They had arranged a bus for transport too which was a lovely surprise and made the night easy esp for families! Our 2 rooms were interconnected, as requested and rooms were spacious and clean and comfortable. Thank you!
Stayed in February 2024
Reviewed: 29 February 2024
Tabitha
AustraliaBed was so comfortable, room service menu had variety and was well priced and relatively quick to the room.
Stayed in February 2024
Reviewed: 29 February 2024
Natalie
AustraliaShuttle to concert, pool, room service and staff.
Stayed in February 2024
Reviewed: 29 February 2024
Melissa
AustraliaPrice for room due to Taylor swift
It should be better for the price
Stayed in February 2024
Reviewed: 27 February 2024
Nadeen
AustraliaIt was perfect for what we needed
Stayed in February 2024
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