Our first room was obviously a mistake because it seemed that it needed some maintenance completed. That was fine we were given another room with a bath tub. Incovient but easily fixed. Although the plug for the bath was not the right size. So that was some mucking around to get it to work. The hot water took forever to work. The breakfast the next morning was disappointing. The forks were empty so we needed to ask. Only skim milk available. Not a lot of choices for a buffet breakfast. Maybe my expectations were higher because you are a resort in a tourism town.

The staff were friendly and happy.

Stayed in April 2024

There was a lot of mould everywhere, however the property have said this is being planned for removal later in the year. The room was very basic. Being at a resort you expected to feel somewhat spoilt, however the room had no special amenities or even decoration. It was just a bit underwhelming.

The pool was stunning and easy to get a chair. The staff were so helpful, youthful, friendly and lovely to deal with.

Stayed in April 2024

As pensioners of 70 we were disappointed to have to drag our bags up 6 flights of stairs Consideration should have been taken of our age. The room itself was great so we couldn't be bothered complaining once we were ensconced. A lift would be a good idea.

The staff at reception the bar and at breakfast were very friendly

Stayed in April 2024

Breakfast was a little meh, and when booking thing like asking reception to book 2 guests in they only booked 1. Our bathroom sink also leaked and was a little dated but it did the job.

The pool was amazing! The swim up bar & the gardens were beautiful.

Stayed in April 2024

Only complaint would be the 10% surcharge they have on food and drinks purchases at weekends. Expect it on Public Holidays, but not on weekends.

Very clean room, comfortable bed. Friendly staff, nice pool area with lots of sun beds.

Stayed in April 2024

The floor of the foyer was very slippery when raining

The pool

Stayed in April 2024

Very uncomfortable beds. With breakfast we were disappointed. Online we got offered $17 per person for breakfast, but charged $20, hot food was cold and bacon impossible to chew. No pastries, not much choice overall. No pool towels, when we asked, they sent us to the reception, where they had none as well and no-one bothered to help .

Amazing pool area, there is a pool bar. We enjoyed table tennis as well. You can drive to the centre only minutes away or use the e-scooter. Our apartment was very roomy and nice and clean. There is parking outside with many spots available.

Stayed in April 2024

Not a lot of shady parking

Great pool area

Stayed in April 2024

WIFI was non existent, as the room was quite a distance from reception and pool area, we recommend packing a lunch and good shoes, if you need anything from reception. The garden view room was an over grown pond/swamp, not very appealing to look at, insect repellent or riot gear is advisable if you want to sit outside. The curtains were broken, stained and dirty, maybe from someone spilling a drink running from insects. The couch swallowed you when you sat down, my knees ended up on my chin, in some circumstances this can be fun, but this time it was not at all comfortable. The bed was the same, we slept in a slightly upright position, great for my partners snoring but we both woke up sore and stiff, as we are not gymnasts. We didn't use the shower as we were still trying to stand in an upright position, but the toilet and basin were fine, for a person in a 90 degree angle. Some of the soft furnishings were having an identity crisis, lamp shades were broken and bulbs were were as bright as the nasa space station, not very lamp like. The resort needs a major face lift, not just a nip and tuck, for a 4 star resort we were disappointed, disjointed and exhausted. Maybe we had our expectations set to high or to low, still working that one out...

Friendly staff on check in, the room was big with cool air-conditioning.

Stayed in April 2024

Resort in need of TLC overall. Pizzas only at the restaurant disappointing and unmarked step up into the bathroom downright dangerous.

Lovely bed and pool area

Stayed in March 2024

Welcoming sign….. there was none… main entrance for check sign. “”” pick and drop off only towaway area” not so friendly

Stayed in March 2024

One bedroom unit very spacious and clean

Stayed in March 2024

Staff could of been a little more organised when checking in , trying to find a second room for us when we booked in 3 months in advance

Very lovely resort Nice pool and super comfy beds

Stayed in March 2024

No internet for 3 days, 3 afternoons that we couldn't use the pool due to a biohazard. Children throwing balls and rocks across the Pool and hitting people. And to top it off a fire alarm at 6.30 am

The pool and soft beds

Stayed in March 2024

Pool was very unclean

Clean. Nice size rooms. Location and great staff

Stayed in March 2024

Pool drinks too expensive Not enough shade around the pool

Rooms were big and the facilities were lovely

Stayed in February 2024

Not staying long enough to enjoy the resort and it’s facilities

The pool was amazing! And the bed was super comfy Location was perfect, nice and quiet area but still close to the town itself.

Stayed in February 2024

Rooms need an update, cost of paint with new kitchen utensils. Games areas definitely needs a revamp. Pool table was daggy and dart board had no darts.

I loved the pool and outsides areas were kept tidy. Lovely to lay by the pool, and relax. The head chef at breakfast was accomodating and great options.

Stayed in February 2024

Room could have been cleaner - general area was ok, but my daughter dropped something that rolled under the sofa and it was filthy under there. Not nice. and sunlounger cushions could do with an upgrade.

Pool was pristine, breakfasts were good and bed super comfy!

Stayed in February 2024

milk, coffee & other essentials were not replenished after previous checkout. milk pods were frozen. Phone connection to the reception was not working properly.

pool, location

Stayed in January 2024

I booked a 1 bedroom apartment, but that wasn't available, so they put us in a studio, even know I'd paid more for a 1 bedroom apartment. I requested a pool view, but the view was of the kids pool. we weren't able to see the main pool properly from our balcony.

Location was great.

Stayed in January 2024

Climbing the staircases

How clean and neat the place is

Stayed in December 2023

the rain

eveything

Stayed in January 2024

The restaurant for breakfast, meals. Very old and uninviting. The hotel room was tired looking, broken curtains, needs a revamp. The service very much lagging also. Room servicing didn't happen at all one day and late in the day on the others. Had to ask for coffee/tea/milk and towels every day.

The pool area.

Stayed in January 2024