23 Palmer St, 4810 Townsville, Australia
#22 of 43 hotels in Townsville
Guests' ChoiceBased on 2274 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
9.1
Facilities
7.9
Staff
8.9
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 28 April 2024
Linda
AustraliaSome aspects of the room were a bit tired/dated
Stayed in April 2024
Reviewed: 22 April 2024
Thushara
AustraliaCarpet is too old and not good for a hot area like Townsville Shower needs to upgrade too old and floor is peeling off
Location Free parking Staff was friendly
Stayed in April 2024
Reviewed: 21 April 2024
Megan
New ZealandShower pressure wasn't the greatest.
Bed was really comfortable and staff were lovely.
Stayed in April 2024
Reviewed: 19 April 2024
Esme
AustraliaAircon was quite loud, even when turned to the lowest fan setting. Not the end of the world - just some feedback.
Very friendly and helpful staff. Nothing was too much trouble. Thank you 🤩
Stayed in April 2024
Reviewed: 18 April 2024
Angela
AustraliaBit dated
The location and the breakfast
Stayed in April 2024
Reviewed: 18 April 2024
Paula
AustraliaThe fridge was very small, the fixtures need some attention (they look a little tired).
The room was a good size, clean & the bed was very comfy.
Stayed in April 2024
Reviewed: 18 April 2024
Linda
AustraliaVery comfortable bed, clean room, excellent staff, good breakfast
Stayed in April 2024
Reviewed: 16 April 2024
Sharon
AustraliaNo complaints
No complaints
Stayed in April 2024
Reviewed: 12 April 2024
Stacey
AustraliaClean, comfortable, great location and friendly staff.
Stayed in April 2024
Reviewed: 5 April 2024
Jordan
AustraliaMouldy smell
The bed was super soft and comfortable
Stayed in April 2024
Reviewed: 4 April 2024
Cindy
AustraliaNoisy air con
Excellent location and very comfy bed !!
Stayed in April 2024
Reviewed: 2 April 2024
Nicole
AustraliaThe bathrooms need a refurbish. Shower curtain is out dated and you end up with a we floor.
Great location, helpful staff, yummy breakfast and comfortable bed.
Stayed in March 2024
Reviewed: 2 April 2024
Nicole
AustraliaThe shower area is small with a shower curtain. When you turn the shower on the curtain blows out and water goes all over the floor.
The location is great. The bed is super comfortable and the staff are really helpful. The buffet breakfast is really good with lots of variety.
Stayed in March 2024
Reviewed: 31 March 2024
Linda
AustraliaLocation to city. The breakfast next morning was next level amazing! Delicious and catered for all tastes.
Stayed in February 2024
Reviewed: 27 March 2024
Danielle
AustraliaRestaurant is only open for breakfast and closes at 9am and room service is for breakfast and then only drinks after that. I know there are Restaurants close by but if you say Restaurant is open it should be for breakfast, lunch and dinner services too.
Staff were helpful needed to change rooms because there was a broken light in bathroom and when we missed breakfast cut off at 9am, they allowed us to still get some food.
Stayed in March 2024
Reviewed: 27 March 2024
Kelly
AustraliaThe bathroom was very tired .. A shower curtain ?? That's very 80s especially for a rydges !! The bar didn't have any champagne or sparking wines !!
The location was great the room was fine The staff were very good 👍
Stayed in March 2024
Reviewed: 26 March 2024
Happycamper777
AustraliaBreakfast was good but need to provide freshly brewed coffee not instant
Quiet in a good location
Stayed in March 2024
Reviewed: 22 March 2024
Maxim
AustraliaThe only complaint I have was the steps that had to be negotiated between the front (taxi drop off area) and reception. While I was (at the time) an agile 78 year old, dragging a 23kg suitcase up the steps and retaining my composure was a bit too much. Suggest putting in a ramp.
Stayed in February 2024
Reviewed: 21 March 2024
Carole
AustraliaOur room clean, but very dated, bathroom and toilet need to be updated.
Good breakfast, good location.
Stayed in March 2024
Reviewed: 19 March 2024
Peter
AustraliaIt’s an older motel but great views and rooms were were clean and spacious
Had to pay for coffee but nice big breakfast
Stayed in March 2024
Reviewed: 18 March 2024
Warburton
Abkhazia, GeorgiaKids had to share a double bed needed a extra bed
Love the included breakfast 🥞
Stayed in March 2024
Reviewed: 11 March 2024
Karen
AustraliaThe bathroom was a bit dated, but it was clean and that’s all that really matters.
This is our second time staying at this hotel. It’s in a great location, comfortable bed, warm shower and at a great price as we had breakfast included, we would stay again.
Stayed in March 2024
Reviewed: 11 March 2024
Dane
AustraliaBreakfast was spot on, great selection of food
Stayed in March 2024
Reviewed: 11 March 2024
Francis
AustraliaThe resterant was not open at night, but many other choices were very close.
Stayed in March 2024
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