616 Pacific Parade , Tugun, 4224 Gold Coast, Australia
#396 of 888 Holiday rentals in Gold Coast
Guests' ChoiceBased on 480 apartment reviews
7.9Cleanliness
8.0
Comfort
8.1
Location
9.4
Facilities
7.8
Staff
8.7
Value for money
8.0
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2024
Leshell
AustraliaThe bed was uncomfortable.
Great location right on the beach.
Stayed in May 2024
Reviewed: 15 May 2024
Georgia
AustraliaRandom banging noises in the walls
Right on the beach front
Stayed in May 2024
Reviewed: 7 May 2024
Karen
AustraliaUnfortunately the council were doing works on the roadway/ footpath in front of the units so our view and peacefulness was not happening.
Good location …close to beach and Tugun Surf Club. Not far from Coolangatta Airport
Stayed in April 2024
Reviewed: 4 May 2024
Nynke
AustraliaNot being told that there was roadworks hard to get into parking and very small parking bay
Location, close to beach, close to restaurants
Stayed in April 2024
Reviewed: 26 April 2024
Melissa
AustraliaThe constant knocking noise throughout the night. Old pipes. Older building. Tired facilities One pillow smelt like urine.
Location to Elephant Rock and beach
Stayed in April 2024
Reviewed: 24 April 2024
Tina
AustraliaIt was hard to find where the entrance was and how to get into the drive way. There was banging noises on what seems to be the walls all night which kept me awake. Not sure where they were coming from.
The location was great. It was on the beach.
Stayed in March 2024
Reviewed: 18 April 2024
Paul
AustraliaThe kitchen set up wasn't great. Needs a Cook top, dishwasher and better fridge. Better utensils also. There was no steak knives.
Awesome location
Stayed in April 2024
Reviewed: 2 April 2024
Kifayak
AustraliaThe bbq is shared between the whole block and gets quite busy. Also was not clean so we ordered Indian. Not sure why they didn't give each apartment their own bbq as there is plenty of space. Also there is no alternative cooking as the kitchen has no stovetop. I expected a working kitchen and a Queen bed for the price but it was still a lovely location. Don't pick the 2 b/r with ocean view if you like privacy.
Great location. Modern apartment with polished concrete floors. Great shower/bathroom with washing machine and dryer. Perfect if you love to go for an early morning swim. The beach is right on your doorstep.
Stayed in April 2024
Reviewed: 22 March 2024
Tammy
AustraliaI gave it a 9/10 as the master bed was like sleeping on a concrete floor. I didn't try the others, but my kids said the beats were harder than their at home.
This apartment is huge with 3 bedrooms and a big kitchen. It was very clean, and the beds were made up with fresh linen. A blanket and pillow were provided. Towels were also provided. Walking distance to the water too.
Stayed in March 2024
Reviewed: 12 March 2024
Canavan
AustraliaThe bathroom needs some updates. No towel rails, toilet leaked & we had no toilet paper. Lucky our other unit had spare :)
Location was amazing! Right on the beachfront, couldnt have asked for a better view.
Stayed in March 2024
Reviewed: 5 March 2024
Varghese
AustraliaValue for the amount we paid Great location
Stayed in March 2024
Reviewed: 22 February 2024
Moore
AustraliaShocking access to carpark. We stayed in unit 6 and would definately avoid this unit due to the carpark and also knocking sounds during the night-presumably water pressure in the pipes.
Location was great- close to beach, shops, surf clubs. Apartment was clean and had everything we needed for an overnight stay.
Stayed in February 2024
Reviewed: 19 February 2024
Rajan
AustraliaLocation
Stayed in February 2024
Reviewed: 4 February 2024
Daniel
Australiabetter to get the info prior to arrival - not have to call @3pm to get...
Stayed in February 2024
Reviewed: 27 January 2024
Sheron
AustraliaThe reception on the TV was terrible and one night we had a big cochroach in the bedroom. The ceiling fan in the bedroom was very wobbly so was to scared to use it.
The location was perfect, room size was great.
Stayed in January 2024
Reviewed: 26 January 2024
Ernest
South AfricaApartment was not very clean
location location location
Stayed in January 2024
Reviewed: 5 January 2024
Lucinda
AustraliaAmazing location and the staff were very welcoming & responsive
Stayed in December 2023
Reviewed: 26 December 2023
Chris
AustraliaTight Parking, no privacy from unit next door when sitting outside. Limited cooking facilities. Stiff linen. Freezer needed serious defrosting. No full size fridge. Lots of noise from unit above.
Location, spacious, easy access, comfortable Lounge
Stayed in December 2023
Reviewed: 8 December 2023
Gina
AustraliaWe never had a sea view but we were a few steps away and could sleep to the sound of waves. The hosts also left us a bottle of wine - lovely spot.
Stayed in October 2023
Reviewed: 5 December 2023
James
AustraliaThere were a few small detail things that I didnt think were up to standard I would expect of a property / price such as this: - The blind in the bedroom didnt even cover the window properly (lack of privacy and bright in the morning) - The door to the bathroom was stuck (couldnt close it) - The ceiling fan was wobbly and a bit noisy - There was a window in the shower which meant a lack of privacy (other apartments could see in). I thought this was strange and assume it was to allow a view of the beach/sea (only place in the apartment) - Corrosion on toilet cistern buttons - The fridge wasnt turned on when I arrived
The location was fantastic - just metres from a beautiful golden beach! The apartment was mostly good - apart from a few small details listed below
Stayed in December 2023
Reviewed: 26 November 2023
Merilyn
AustraliaCouldn’t get the hot plates on the stove working - no lighter or matches. Very few coat hangers. Mattresses in 2nd and 3 bedrooms uncomfortable - suggest toppers.
It worked well for 3 friends staying overnight. Great location.
Stayed in November 2023
Reviewed: 23 November 2023
Sharon
AustraliaRoom 5 car space. I have a yaris and choose to park elsewhere
Quiet location Very clean The messaging prior to arrival from Cabriel about the key coding
Stayed in November 2023
Reviewed: 22 November 2023
Sharon
AustraliaSome parts of the apartment are dusty and obviously weren't cleaned for a long time. Examples are: washing machine, when you ooen it, you can see a LOT of dust, the ceiling fans have dusts all over (you can even see them hanging). The couches smelled so bad I even wanted to wash them myself that's why we had a couple of blankets put over them and sprayed some perfume to mask the bad smell.
The location is stunning and perfect. The layout of the apartment works well with the location.
Stayed in November 2023
Reviewed: 22 November 2023
Mei-ling
AustraliaThe parking space is quite small for a suv
Location
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content