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Reviews of Santana Resort Surfers Paradise 3 stars

7-15 Monte Carlo Ave, Surfers Paradise, 4217 Gold Coast, Australia

#658 of 901 Holiday rentals in Gold Coast

Guests' Choice

Review score

Based on 351 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.3

  • Location

    8.4

  • Facilities

    7.2

  • Staff

    8.1

  • Value for money

    7.5

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 24 April 2024

    7.0
    Overall the apartment did the purpose for our stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Apartment was old and outdated, mould on ceiling in bathroom

    Location was fantastic, great security, bed was comfortable

    Stayed in April 2024

  • Reviewed: 4 February 2024

    8.0
    Very relaxing stay
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The stairs

    Very good facilities

    Stayed in February 2024

  • Reviewed: 3 January 2024

    6.0
    Not what we asked for
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Place is dated and needs a makeover Booked two beds for 3 people. Had 1 bed and a sofa lounge. 2 sheets provided. Very ordinary.

    Close to transport if required

    Stayed in January 2024

  • Reviewed: 15 December 2023

    8.0
    It was great except for the dog I would stay again
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The barking dog on the ground floor go to bathroom dog bark sit outside on balcony dog barked and barked and barked

    Clean staff where nice pool looked inviting Mostly quiet close to tram which was good

    Stayed in December 2023

  • Reviewed: 26 November 2023

    6.0
    A value for money basic accommodation in a good location.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Rather dated furniture and decor.

    Good location, well stocked with equipment.

    Stayed in November 2023

  • Reviewed: 23 November 2023

    7.0
    Overall this was a nice place to stay despite some minor negatives
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    It wasnt in the best location and it was a little bizarre that the front gate of the hotel led guests to walk around the small pool and spa area to the front desk office to check in. It wasn’t the cleanest place we’ve ever stayed at, but not the dirtiest either. The crockery and cutlery were all mismatched and could have been better managed. And the couch and blankets needed a good clean.

    My partner and I stayed for a week and thought this hotel was okay but a little run down. The room we booked had a sizeable living room and kitchen and bathroom, bedroom and laundry and dryer. It was a nice cosy place to stay and it definitely had its charms. The air conditioning was great. The laundry facilities and dishwashing machine and microwave were all great! The internet and streaming connectivity was great and there was plenty of free underground parking. The couple who run this place are also very nice and do everything they can to help.

    Stayed in November 2023

  • Reviewed: 11 November 2023

    6.0
    Pleasant
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    It is a bit outdated for the price

    Stayed in October 2023

  • Reviewed: 10 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights

    old stuff, cupboards and curtains starting to show wear and tear. Also only venting for bathroom was a window facing the courtyard with no flyscreen to get rid of steam.

    clean, serviceable

    Stayed in October 2023

  • Reviewed: 9 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Budget One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Torn or missing window screens. Dirt under chair cushion. Black hair on carpet Unclean washing machine and dryer. Broken floor tiles in kitchen. Bathroom sink unstable and in danger of coming off

    Location

    Stayed in October 2023

  • Reviewed: 1 October 2023

    7.0
    For the money and convenience it was good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 6 nights

    The rooms were clean and comfortable but a bit tired

    The location to the tram/public transport was fantastic Easy access to the Gold Coast

    Stayed in September 2023

  • Reviewed: 15 September 2023

    8.0
    Fitted my purpose
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 11 nights
    • Submitted via mobile

    Everything was fine

    Not applicable

    Stayed in September 2023

  • Reviewed: 4 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The shower was either scalding hot or cold with one slight turn being the difference. Felt like I was turning a safe trying to get it right. Towels were hired instead of given to which was a bit cheap but for the price you can't complain.

    Good place but a little dodgy. The sink had dislodged and was dangerously sitting wobbling on the top. Any weight on it would have had it smash on your feet. My family enjoyed the trip though and it was cheap so not bad all in all.

    Stayed in August 2023

  • Reviewed: 24 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Lack of suplies

    Spa and pool

    Stayed in August 2023

  • Reviewed: 19 August 2023

    7.0
    Comfortable and great facilities
    • Business trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately, a dog barking in the unit across early in the morning spoilt a sleep in. So many stairs 🙄

    The room was very nice and clean Decor nice Bed comfortable

    Stayed in August 2023

  • Reviewed: 15 August 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Room was comfortable, clean and great for my needs

    Stayed in July 2023

  • Reviewed: 31 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Budget One-Bedroom Apartment
    • Stayed 7 nights

    Central location

    Stayed in July 2023

  • Reviewed: 16 July 2023

    7.0
    More positives than negatives
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Wifi was non existent. Water pressure was terrible

    Location was great, pool was heated during the winter stay, bed was comfy, having a washing machine and dryer was great. Onsite Parking was a dream

    Stayed in July 2023

  • Reviewed: 16 July 2023

    8.0
    Absolutely amazing. Will come back and stay here when we come back to Australia
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    There wasn’t any air vent for the bathroom so when we have to dry our clothes we will have to leave the windows open, build up condensation. Since we close it during we left it will smell the apartment up.

    It has everything for the price - bed, sofa bed, kitchenette, washing machine and dryer. The pool was warm, spa was amazing during night time. Didn’t get to use the BBQ but wish we did.

    Stayed in July 2023

  • Reviewed: 22 June 2023

    8.0
    we enjoyed our stay at Santana . it was our very convenient home on the Gold Coast !
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 10 nights
    • Submitted via mobile

    we don’t like a shower in a bath . No soap dish Stairs

    Elwin was very obliging and helpful . Our room was comfortable and the location was close to Broadbeach Bowling Club . Parking and tokens to open doors were excellent. Washing machines and driers very convenient.

    Stayed in June 2023

  • Reviewed: 11 June 2023

    8.0
    Enjoyable
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 7 nights

    I have difficulty with climbing stairs. I asked for a gound floor unit which I received. However the ground floor was only accessable by climbing up five stairs. One of the blinds only opened up half way. It was stuck and needed to be replaced.

    Location was good it was quiet yet close to beach and restaurants. Santana Resort suited me as a senior citizen.

    Stayed in June 2023

  • Reviewed: 31 May 2023

    8.0
    Its worthit to choose to stay here again.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    1) This apartment location very near to the tram station (Florida Garden Station). 2) The kitchen and laundry 👍🏻.

    Stayed in May 2023

  • Reviewed: 24 May 2023

    8.0
    1 week solo stay.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Shower over bath. Stairs only. No spare toilet paper in room.

    Located near tram stop, 24hr convenience store, Cafe. 5 minute walk to beach. Quiet. Pool and balcony. Washer and dryer.

    Stayed in May 2023

  • Reviewed: 3 May 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Budget One-Bedroom Apartment
    • Stayed 5 nights

    Be aware that it is a self-serviced apartment so cleaning, rubbish removal and top up of consumables are occupant's responsibility.

    Close to tram services. A little back from the busy highway. All night service-station close by. Quiet and shady surroundings. Parks nearby. Good sized bedroom, kitchen and lounge areas. Washing machine and dryer provided. Large fridge, stove and cook top handy. Ceiling fans were adequate for cooling. Short walk to large shopping centre and supermarkets.

    Stayed in May 2023

  • Reviewed: 24 April 2023

    7.0
    Short visit reasonably pleasant.
    • Leisure trip
    • Solo traveller
    • Budget One-Bedroom Apartment
    • Stayed 2 nights

    The cleanliness and maintenance needs a bit of an uplift.

    It had everything you need in a reasonable location and reasonably proced.

    Stayed in April 2023

Showing 1 – 25

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