Found the room very clean and comfortable enjoyed lovely meal at restaurant. Checked out but left phone charger in room receptionist was very helpful she retrieved it for me. When checking in lady at reception helped me with luggage.

Stayed in April 2024

The only down side was the view from the window was a wall. There was a fridge and 2 small complimentary water bottles but no minibar so go prepared with snacks and drinks.

Our family stayed here for the football. The distance to the MCG was the perfect walk. So close to so many good restaurants as well. The hotel itself was completely quiet at night. Breakfast had options for those with allergies (gluten free, lactose free, dairy free). Staff were very friendly and accommodating.

Stayed in April 2024

Nothing. I was happy with everything

Rooms were very clean, comfortable and well appointed. The pool and steam room were great & towels were provided.

Stayed in April 2024

Clean, quiet, contemporary rooms. Well equipped gym. Friendly and accommodating staff.

Stayed in April 2024

You MUST install USB and USB C points. It was very surprising to not have them.

Stylish

Stayed in April 2024

breakfast, average to say the least

Location

Stayed in March 2024

Pool was too cold and shower curtain didn't work

Stayed in April 2024

Staff were lovely 😍 4

Stayed in April 2024

When friends came to take us out on that Saturday morning to go to south Melbourne, we were very badly stuck in traffic getting out of the city we had to abandon that trip☹️☹️

Walking distance to free tram rides.

Stayed in March 2024

There was music playing all night, we never located where it was from, only slightly annoying. The sliding door to the balcony was very difficult to move.

All the staff were so helpful and friendly. I was very pleased that we chose this hotel.

Stayed in March 2024

Because we are deaf couple.and.we booked for city view room, the TV has no CC, they offer us.change to.another room and told us the room has CC.but still not working, then end of the day 3rd time changes room TV finally with CC.but not the point, I guess all 5 stars hotel should have all TV must include CC. I think this hotel is terrible organised for those deaf people Pillow does not suit me, repection kinda give me a spare pillow unfortunately does not help niether.

Location just steps away with everything. Breakfast is excellent. Staff is very friendly

Stayed in March 2024

Ideal location, comfortable rooms and helpful staff

Stayed in December 2023

Rooms (particularly bathrooms) dated and a bit mouldy. Spa treatment was very overpriced (and charcuterie platter awful 😞).

Location fabulous, breakfast fabulous, and staff great.

Stayed in March 2024

The cheap disinfectant scent throughout the public spaces and bed not up to scratch.

Location

Stayed in March 2024

The breakfast was delicious.

Stayed in February 2024

They debited my card twice and have been unresponsive to my contact

The room was lovely

Stayed in March 2024

The rubbish truck making alot of noise at 3am

The pool and the breakfast

Stayed in January 2024

Receptionist desk left unattended with no instructions where to go, very bad smell at the entrance and in the the hallway,the breakfast is less than average, the bed and the pillow very uncomfortable

Stayed in March 2024

Especially not

Nice bed, large bathtub, good location

Stayed in March 2024

Nice spot. Excellent beds. Great for business short stay.

Stayed in January 2024

N/A

Extremely welcoming and accomodating staff

Stayed in February 2024

No view.. But looking into a deserted empty building with lighting was very creepy.

Friendly

Stayed in February 2024

I felt the $15 credit card surcharge was a bit excessive.

Extremely clean, comfortable, quiet and convenient location.

Stayed in February 2024

Shower: The shower design is not very effective. There is no cabin, but only a screen. At the same time the shower is at bathroom floor level. As a consequence the water runs out of the shower area. We needed to use towels to block the water from spilling onto the bathroom floor. Not a drama, but inconvenient. Breakfast: We only used it at the last day. It was ok, but as in all hotels, outpriced unless you really eat lavishly.

Room: The room was spacious and clean, the bed very comfortable. Location: The location of the hotel is phantastic with most of CBD in walking distance and Tram station just opposite Staff: Superfriendly and efficient. Really great. Parking: Very attractive parking offer with multiple entries in the garage right opposite at 36 AUD per day (incl. overnight). That is the cheapest I could find in the entire CBD. Tip: Weekend charge is 10 AUD per day with rollover at 4am. Hence overnight parking is 20 AUD. So if only overnight parking, cheaper to discontinue the hotel ticket and pay directly at the garage (again, provided no multiple entries).

Stayed in February 2024