25 Collins Street, 3000 Melbourne, Australia
#41 of 206 hotels in Melbourne
Guests' ChoiceBased on 879 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
8.7
Staff
9.4
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 30 October 2023
Shelly
AustraliaWe stayed for our wedding anniversary. We had the most wonderful time. The Sofitel was absolutely superb.
Stayed in October 2023
Reviewed: 30 October 2023
Michelle
AustraliaNothing
Everything
Stayed in October 2023
Reviewed: 28 October 2023
Nut
ThailandN/A
The room is very clean, Good location, Nice staff and good service, Excellence lounge service
Stayed in September 2023
Reviewed: 27 October 2023
Laura
AustraliaWhen we arrived to our room there was a bottle of champagne for my husband and I to congratulate us on our wedding. It was just such an elegant touch that continued to exceed our expectations. The staff were so lovely and helpful. Our room was absolutely beautiful with the most incredible views. We couldn’t be happier with our stay.
Stayed in October 2023
Reviewed: 22 October 2023
Pallavi
AustraliaThe room , the location and the service
Stayed in October 2023
Reviewed: 8 October 2023
Katherine
United KingdomNothing
Very modern clean hotel in an ideal location
Stayed in July 2023
Reviewed: 7 October 2023
Labouchardiere
AustraliaClean
Staff Room Location
Stayed in October 2023
Reviewed: 7 October 2023
Licorice
AustraliaNothing
This is such a beautiful hotel and it is in a great location with lots of shops and restaurants and even a cinema right on your doorstep. The staff are so friendly and will help you with anything you may need. We had a fantastic view over the city and the room was lovely with a huge comfy bed. Food from the restaurant was also delicious. Very happy 😊 would love to return one day 😊
Stayed in October 2023
Reviewed: 1 October 2023
Leanne
AustraliaNothing to say on this question…
Very comfortable, clean & quiet room…Breakfast the next morning was very nice…staff were polite & helpful…
Stayed in September 2023
Reviewed: 22 September 2023
Pollard
AustraliaBeing stuck in lift 19 for 20 minutes
What I required was met
Stayed in September 2023
Reviewed: 19 September 2023
Andrew
AustraliaShower in the bath
Fabulous place to stay. Everything you need where you need it.
Stayed in September 2023
Reviewed: 18 September 2023
Cathy
AustraliaThere was nothing we didn’t like
The property is central to everything and always spotlessly clean
Stayed in September 2023
Reviewed: 17 September 2023
Harry
AustraliaNothing
Location Staff and exceptional Restaurant
Stayed in September 2023
Reviewed: 14 September 2023
Daniel
AustraliaNothing.
all went well.
Stayed in September 2023
Reviewed: 4 September 2023
Jennifer
AustraliaNothing!
Ambience, staff, massage chairs in gym, views…
Stayed in September 2023
Reviewed: 4 September 2023
Caroline
AustraliaEVERYTHING! The Spacious room, quality furnishing, incredibly quiet, amazing welcoming team and service. Superb location, absolutely the best hotel to stay in when vising Melbourne.
Stayed in August 2023
Reviewed: 2 September 2023
Peter
AustraliaFrom the beginning of our stay until the end was so great
Stayed in September 2023
Reviewed: 31 August 2023
Katrina
AustraliaCouldn't fault a thing.
The whole stay was incredible. Was sad to leave and go back to the normality of life :)
Stayed in August 2023
Reviewed: 27 August 2023
Jaya
Australiai cannot fault anything at the property
the service was impeccable. we were extremely impressed and the staff were immaculate
Stayed in August 2023
Reviewed: 26 August 2023
Campbell
Australiawas all good
Pillow choices Little touches like chocolates, lavender scent bottle by bed and express checkout that was express.
Stayed in August 2023
Reviewed: 24 August 2023
Danielle
AustraliaMy experience at the Sofitel was outstanding. I had not been to Melbourne for a few years and enjoyed every aspect of the hotel.
Stayed in August 2023
Reviewed: 24 August 2023
David
AustraliaLocation in nice part of the city within easy distance to theatre & restaurant.particularly impressed with the extra touches by the staff acknowledging my wife's birrhday
Stayed in August 2023
Reviewed: 22 August 2023
Melanie
AustraliaSmall shower over small bath.
Views of the city
Stayed in August 2023
Reviewed: 20 August 2023
John
AustraliaIt’s looking a bit old and in need of renovation
Location was great as was room, breakfast
Stayed in August 2023
Reviewed: 20 August 2023
Anthony
AustraliaConcierges were great
Stayed in August 2023
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