12 Darling Drive, Sydney CBD, 2000 Sydney, Australia
#55 of 325 hotels in Sydney
Guests' ChoiceBased on 4702 hotel reviews
8.5Cleanliness
9.1
Comfort
9.2
Location
9.4
Facilities
8.9
Staff
9.0
Value for money
7.9
Free WiFi
7.5
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End of dialog contentReviewed: 24 March 2024
Fiona
New ZealandLarge construction works happening right beside the hotel- a little noisy in the room.
Excellent location, lovely pool and room. Staff friendly and helpful.
Stayed in February 2024
Reviewed: 24 March 2024
Gary
AustraliaNo issues it rained and we didn't have enough time for everything - will need to come back.
Facilities and staff were helpful friendly and efficient. Room was excellent with fantastic views. Valet parking was professional.
Stayed in February 2024
Reviewed: 23 March 2024
Hayley
AustraliaNo door on the toilet and curtain near toilet.
The view and cleanliness.
Stayed in February 2024
Reviewed: 23 March 2024
Laura
AustraliaLovely helpful staff
Stayed in February 2024
Reviewed: 23 March 2024
Melanie
AustraliaBacon and sausages at breakfast were a bit average.
Great gym facilities, loved the location, staff were lovely.
Stayed in March 2024
Reviewed: 21 March 2024
Richard
United KingdomThere was not much room around the pool, which is understandable given it’s on the 4th floor, but struggled to get a seat.
Great location on Darling Harbour, we were in a high level room which made it better giving us a good view. The staff were friendly and helpful
Stayed in March 2024
Reviewed: 20 March 2024
Mengqing
AustraliaWaiting for a long time check in or out when there’s a queue
Location
Stayed in February 2024
Reviewed: 20 March 2024
Adrian
AustraliaThey put us in a disabled room. It was ok but gave me the feeling we were not getting what we paid for. Parking was expensive.
Stayed in March 2024
Reviewed: 19 March 2024
Lyn
Australiaroom service app didnt work
Room was very comfortable , great view . Breakfast had a great variety and was lovely
Stayed in March 2024
Reviewed: 17 March 2024
Elisa
New ZealandThe view we had the view facing the carport and not the city
Beds
Stayed in March 2024
Reviewed: 16 March 2024
Jhunaida
New ZealandExcellent service
Stayed in March 2024
Reviewed: 16 March 2024
David
United KingdomWe enjoyed our stay at the hotel and there was nothing that I could add to have improved our stay.
The location was excellent and the staff very friendly.
Stayed in February 2024
Reviewed: 16 March 2024
Lisa
AustraliaThe room was a little small when trying to move around with your luggage in the way
The view was amazing, the bathroom was wonderful the staff were just lovely
Stayed in February 2024
Reviewed: 16 March 2024
Brenda
Hong KongThe AC was insufficient, we're hot a lot of the time even though we put it on lowest temp. with highest wind.
The toiletries were of good quality.
Stayed in March 2024
Reviewed: 15 March 2024
Laura
AustraliaAbsolutely beautiful, all staff extremely helpful
Stayed in February 2024
Reviewed: 14 March 2024
David
AustraliaClose to everything
Stayed in March 2024
Reviewed: 14 March 2024
Anthea
AustraliaChecking in a bit slow, only two staff on. Pool lovely, water was a little bit cool though for me to swim
Lovely hotel, clean, beds perfect, staff excellent Great position, easy to get to places. Dine in menu good
Stayed in March 2024
Reviewed: 13 March 2024
Renee
AustraliaI was underwhelmed by the whole experience - staff were ok, room was nice enough. We chose the hotel for the pool as it was my daughter’s birthday - when we arrived we were told it was closed for a private function. For a special occasion it just didn’t have a “special” vibe compared to other hotels around the same price point.
Restaurant was great for breakfast
Stayed in March 2024
Reviewed: 12 March 2024
Kate
AustraliaThe coffee was not very good.
Staff were good
Stayed in December 2023
Reviewed: 11 March 2024
Derek
AustraliaTemperature of the shower hot water.
Location, views. Pool. Modern.
Stayed in March 2024
Reviewed: 11 March 2024
Sharlene
AustraliaIt was clean and people were friendly
The location is ideal
Stayed in March 2024
Reviewed: 10 March 2024
Virendra
FijiRooms given on arrival .old n wheel chair rooms not cleaned n smelly
The rooms u see for booking is not sane when u check in
Stayed in March 2024
Reviewed: 10 March 2024
David
AustraliaThe fact that we couldn’t swim at the pool after 5pm due to private function
The location and facilities
Stayed in March 2024
Reviewed: 8 March 2024
Atkinson
Australian/a
Bed was amazing, great view, kind stuff, every question I had they answered me and bonus was for early check in experience .
Stayed in March 2024
Reviewed: 7 March 2024
Nicola
New ZealandFriendly staff, accommodated a quick book in and change in plan. Was a average start to the trip and the sofitel changed that all around
Stayed in March 2024
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