TV set-up in room

Location and style of accomodation

Stayed in May 2024

Very quiet and had everything you needed for the stay

Stayed in May 2024

Cast to Chromecast... you should offer "free to air "TV

Stayed in April 2024

Good value for money hotel. It also doubles up as a shared workplace / live-in space accommodation. I found the inmates a friendly and helpful bunch of residents.

Stayed in April 2024

Location and value were excellent.

Stayed in March 2024

Noisy door outside our room

Amazing location

Stayed in March 2024

The exterior was very off putting, it looks like an institution of sorts. The communal kitchen wasn’t very clean, however I understand this is hard to maintain at the end of a day due to its constant use by others.

Inside had been fully renovated and was clean and new. 🥰

Stayed in March 2024

Just a suggestion.. maybe information could be given at check in on how to work tv.

Very clean room and close to shops.

Stayed in March 2024

Met our needs

Stayed in February 2024

See above

Good value for Sorrento, basic but satisfactory accommodation mostly used by young people working locally We had no problems and enjoyed our stay but given that most of the residents were under 30 there is the possibility of late noise and partying - great if that is what you want!

Stayed in February 2024

TV didn't work on 1st night. I asked for help 2nd night & was shown how to connect using phone & QR code. (Insteuctions could 've provided before first night)

Very friendly & extremely helpful staff. A great option, reminds me of my backpacking experiences, but much more modern and comfortable.

Stayed in February 2024

That my credit card was charged after the website pacifically said there was an option to pay at the Property when I rang to enquire about why my credit card was charged I was told basically bad luck

Stayed in May 2024

Well, I was given a price of #168 but was charged $174 + $5.00 for parking which was 3mtrs from the normal parking area which was of no advantage at all, good job my phone was charged as I received the message that morning about the entry code and the parking otherwise I wouldn't have had access to the Lodge, to sum up I would not stay there again, it was nothing but an expensive Back packers accommodation. kitchen was a joke, dirty dishes everywhere ,no Coffee, sugar,1 cup available, obviously the other people had taken them to their rooms to make sure they had cups etc in the morning. not the best experience , doors banging during the night when people went outside for a smoke also the outside lights came on at that point.

No Breakfast available,

Stayed in April 2024

Staff were fairly unfriendly and charged us for an extra person despite booking a whole room and not using any other bedding or towels.

Stayed in April 2024

The air conditioner could not be turned off due to faulty controls. We got severely blocked sinuses and felt awful after a whole night with cold air blowing on us.

We liked the caretaker (Matt?)who helped us understand the issue with the air conditioner controls

Stayed in March 2024

The whole experience was a total disaster. The property is actually a boarding house with permanent residents and certainly organised to have short term quests. The staff have been thrown into the deep end and obviously very frustrated and this sadly causing rudeness. The communication was non existent by phone and email with early checking and trying to an extra guest weeks before never acknowledged results in them having to find other accommodation, me arriving with uncertainty and even though complete lack of ability to communicate being told on arrival I couldn’t have door code even 5mins before checking to unload and get ready for a wedding!! Upon checking out - very keen to leave - I was told payment system wasn’t working and not able to process through booking.com, no eftpos facility so ended up leaving and getting them to call later Re physical card details - which never happened. Hopefully one day they will get the place organised, be upfront about it being as it is, as it is clean, newly appointed bathrooms and comfortable.

The location, cleanliness were good.

Stayed in February 2024

Staff

Stayed in February 2024

The property isn’t being managed. There were off smells throughout, the entire building needs a good, deep clean, especially kitchen, dinning area with disinfectants. Towels need a good dose of eucalyptus to freshen. No bath mats. Smokers & vaping room/space abolished - the smells spread around the property entering the rooms - rooms already lack fresh air. You can also hear people in the other rooms & people walking down the hall. Can be a sleepless night stay for some.

The room was ok. The entire building pretty good, fairly new.

Stayed in February 2024

Large room and great location

Stayed in February 2024

Wonderful place with great staff

Stayed in February 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in April 2024