5 McKechnie Street, 3021 St Albans, Australia
#6 of 8 hotels in St Albans
Guests' ChoiceBased on 345 hotel reviews
7.3Cleanliness
7.6
Comfort
7.7
Location
7.8
Facilities
7.4
Staff
8.3
Value for money
7.5
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
Robyn
AustraliaWhen checking in it was slow .
Bed comfortable ,clean bathroom.Shower was good.
Stayed in May 2024
Reviewed: 27 May 2024
Mitar
AustraliaNice and clean.
Stayed in May 2024
Reviewed: 25 May 2024
Lisa
AustraliaNothing... it was a terrific venue
Perfect location.
Stayed in May 2024
Reviewed: 29 April 2024
Olga
AustraliaWe didn't have a microwave in our room, which would've been convenient. I wish they had another lock on the door just for extra security. Unfortunately, there was a car outside the building blasting their music at midnight. I'm not sure if that's a common occurrence, but it was definitely difficult to sleep. Also at 5am our neighboring guests were so loud arguing and swearing and lasted for almost an hour. I'm a light sleeper so that woke me up and kept me awake til they stopped.
Rooms are spacious and beds are comfy. Love the shower. The staff were great and very helpful.
Stayed in April 2024
Reviewed: 20 April 2024
Wayne
AustraliaWould have preferred a microwave
Location
Stayed in April 2024
Reviewed: 14 April 2024
Deborah
AustraliaNothing to do with the hotel but we were woken up to a group of men having a fight outside the hotel. The police arrived & it was all quiet. I guess it is a pub/hotel & these things happen.
Staff was welcoming & explained everything in detail. Very helpful. Rooms were clean & neat & bed was very comfortable. The rooms were spacious.
Stayed in April 2024
Reviewed: 27 March 2024
Krista
AustraliaBlood stain on bed and dirty bin under the bin liner and the aircon smelt bad
Such sweet staff
Stayed in March 2024
Reviewed: 2 March 2024
Jane
AustraliaBedroom was roomy enough (we were just staying overnight to be close to airport for early morning flight ) so we weren’t after a room to ‘move around in or spend time in’. Bed comfortable (two generously-sized singles joined together) and room was quiet - didn’t hear traffic or train noises. Air conditioner was a little rattle so we turned it off in early morning so room did get a bit stuffy. Bathroom good size, shower lots of room to move around and good water pressure.
Stayed in March 2024
Reviewed: 20 February 2024
Nicola
AustraliaVery comfortable bed, very good price
Stayed in February 2024
Reviewed: 19 February 2024
Zielinski
AustraliaNothing, it was only a shirt stay
Friendly staff and comfy bed
Stayed in February 2024
Reviewed: 8 January 2024
David
AustraliaSpotlight directly outside bedroom window. Asked for twin beds for my son and I but got a single large bed.
Clean room, friendly staff
Stayed in January 2024
Reviewed: 17 December 2023
Sakuna
AustraliaBed and pillows is super soft can’t balance, To order male on the phone applications is not perfect for everyone. We stuck and can’t order food. So we decided to skip our dinner.
Location
Stayed in December 2023
Reviewed: 17 December 2023
Ma
AustraliaDidn't get.refunded full.amount got charged extra fees and mistake on there behalf terrible service will not book through this motel again
Stayed in December 2023
Reviewed: 16 December 2023
Hazem
EgyptThere were only one garbage bin in the 2 rooms area and the bathroom and no napkins/Tissue except in bathroom. the rooms were smelly, dusty carpet smelly; it needed more aeration and may be regular carpet maintenance
Room is very spacious and good in size, location was great, smooth check in and check out
Stayed in December 2023
Reviewed: 8 December 2023
Cook
New ZealandWhen checking in, floor not vacuum.
Beds were very comfortable and clean. Shower was good and decent.
Stayed in November 2023
Reviewed: 24 November 2023
Kilmartin
AustraliaBistro wasn't open on a Sunday night so had to use Uber eats. Was a little more expensive than I would've expected
Friendly staff, clean venue and room. Got a complimentary beer at the bar so that was good
Stayed in November 2023
Reviewed: 20 November 2023
Marrianne
AustraliaToo expensive
Neat and clean
Stayed in November 2023
Reviewed: 8 October 2023
A
AustraliaPeople making too much noise late at night.
Stayed in October 2023
Reviewed: 4 September 2023
Nica
AustraliaSmell like cigarette smoke in our room maybe because there’s casino in their lobby.
Near the airport
Stayed in August 2023
Reviewed: 13 August 2023
Mary
AustraliaComfortable bed and room. Nice to receive drink vouchers with your room. Meal was lovely in bistro
Stayed in August 2023
Reviewed: 13 August 2023
Primerose
AustraliaNo spare toilet paper we run out and couldn't contact anyone as outside business hours. Hoping for at least one tissue box. One rubbish bin no spare rubbish bag. Door in the second room could not be shut at all.
Spacious
Stayed in August 2023
Reviewed: 6 August 2023
Dobie
AustraliaLocation was close to the airport
Stayed in August 2023
Reviewed: 13 July 2023
Haidee
AustraliaThere's no light at the back exit. The WiFi is weak. Could be better if there's a microwave.
The location is really good.
Stayed in July 2023
Reviewed: 6 June 2023
Lorraine
AustraliaNo toaster to make breakfast, exhaust was choked with dust in the bathroom, as well there was mould on the ceiling and it wasn't the nice bathroom in the picture oof the room on the site that I booked.
Beds were comfortable and made nicely
Stayed in June 2023
Telford, UK
Ida Ougourd, Morocco
Oakham, UK
Ogunquit, USA
Kemerovo, Russia
La Digue, Seychelles
Chamonix-Mont-Blanc, France
Phu Quoc, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content