17 Bogong High Plains Road, 3699 Falls Creek, Australia
#10 of 32 hotels in Falls Creek
Guests' ChoiceBased on 90 hotel reviews
8.4Cleanliness
8.7
Comfort
8.9
Location
9.7
Facilities
8.3
Staff
8.8
Value for money
6.9
Free WiFi
7.8
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End of dialog contentReviewed: 8 September 2023
Alex
AustraliaThe pool was cold and the tiles around the pool very slippery
Rooms were excellent, location excellent. Loved the spa on balcony
Stayed in August 2023
Reviewed: 27 August 2023
Marianne
AustraliaSome staff were amazing and went above and beyond. Others were a bit grumpy and shouldn’t be on the front desk serving people. The music from the DJ some nights under our room was terrible, when they had a live band it was great. We didn’t mind that it went till late when it was good. It was very pricy, but to be expected for ski in and ski out. Overall, hard to find a negative - if being really picky some shelves in the bedrooms were dusty. Overall it was acceptable.
Amazing location, can’t get any better! Free wifi, location to ski lifts. The spa was brilliant. Lock up rooms for our ski gear and dry room so convenient. Just a brilliant location and rooms were lovely and comfortable.
Stayed in August 2023
Reviewed: 21 August 2023
Benjamin
AustraliaRoom was ok a little out dated
Location and excellent main restaurant
Stayed in July 2023
Reviewed: 3 August 2023
Ou
AustraliaRoom card keys were somehow deactived before check out time, created trouble and extra running arounds when we need to move lugges and gears out on the last day.
great location
Stayed in July 2023
Reviewed: 29 July 2023
Alfred
AustraliaIdeally, for the cost this would be a full-service apartment, with daily turndown. However, reception and staff very helpful - and will provide new towels at request. Could include little tocuhes, like complimentary house slippers.
Well appointed property, very convenient to resort amenitities and excellent ski lift access. Includes hot tub, which is brilliant for after ski relaxation.
Stayed in July 2023
Reviewed: 24 July 2023
Timothy
Australiacigarettes butts in the hot tub area and my $500 bond still hasn’t been returned to my credit card 7 days later. PowderKeg staff were sick and we got gassed shortly after arriving while ordering lunch, my wife woke during the first night with fever and flu symptoms
excellent bed, warm island facilities were modern
Stayed in July 2023
Reviewed: 5 July 2023
Jennifer
AustraliaWould be nice if there was a cupboard space for food and supplies - our apartment all the cupboards were full. No basic tea or coffee supplies on arrival.
Room was clean and spacious. Hot tub was a nice bonus. Great location for getting kids easily on the mountain.
Stayed in June 2023
Reviewed: 23 September 2022
Daniela
AustraliaCould have had more cooking facilities, like an oven
Excellent location, easy to check in and out, loved the hot tub!
Stayed in August 2022
Reviewed: 16 September 2022
John
Australiauncomfortable beds and apartment thermostat didn’t work
convenient location
Stayed in September 2022
Reviewed: 5 September 2022
Catherine
AustraliaNo oven Only 2 burners Staffs could pay more attention on the conditions of the amenities
Staffs are super friendly Location cant get any better than this Trolley to move your luggages + elevator Hot tub
Stayed in September 2022
Reviewed: 4 September 2022
David
AustraliaNo Sparkling water in rest. No Cheescake although on Menu. Price was high for accomodation I thought. Looking a little tired particularly on the outside.
Location and restaraunt were excellent as was the room.
Stayed in September 2022
Reviewed: 30 August 2022
Sophia
AustraliaVery very expensive - room was not ready till after 4 pm.
so close to the chair lifts to get to the ski fields
Stayed in August 2022
Reviewed: 26 August 2022
Jacqueline
AustraliaMattresses are terrible. Kitchen poorly equipped.
The location is second to none. Great spa & bathrooms.
Stayed in August 2022
Reviewed: 22 August 2022
Alexandra
Australiathe buffet breakfast is no longer an option.
fantastic location for the ski lifts
Stayed in August 2022
Reviewed: 18 August 2022
Suren
Australiabigger heating area for ski gear like jackets and coats would have been good
The faculties were good - pool, sauna and steam room. ski lockups we’re good as well.
Stayed in August 2022
Reviewed: 15 August 2022
Dan
AustraliaI had trouble with the SPA not working and rang and told staff who said yes sometime does not work correctly. So could not use the SPA correctly during stay.
The location is easy to get in and out from by car and to Snow lifts for skiing or boarding.
Stayed in August 2022
Reviewed: 1 August 2022
Crystal
AustraliaThe kitchen only had very basic pots/pans etc. and wasn’t very well stocked. Nothing to clean surfaces. Some additional condiments like cooking oil and basics like paper towel would be good.
the apartment was very clean and the location was fantastic. We loved our view overlooking the mountain.
Stayed in August 2022
Reviewed: 31 July 2022
Lee
AustraliaI was disappointed that for the cost of a three night stay ($7,500) that the apartment didn't even have a vegetable peeler, only half a set of salad servers and no salad bowls at all.
The Apartment was amazing for space and location and very comfortable for 5 Adults.
Stayed in July 2022
Reviewed: 21 July 2022
Ash
Australiarooms are small, kitchen was lacking some basic food preparation equipment ie; chopping board, minimal cooking equipment. Delaminating floor tiles in the downstairs sauna are a hazard.
location was very handy next to bars and foodworks, great view. Nespresso machine, spa, sauna, steam room were nice addition. Staff were excellent, helpful and professional. Building is well insulated for warmth and noise.
Stayed in July 2022
Reviewed: 13 July 2022
Annalisa
Australiarestaurant really not up to standard
fantastic location, quality property
Stayed in July 2022
Reviewed: 6 July 2022
Julian
AustraliaNo room service during the stay. Quite expensive.
Good location. Convenient.
Stayed in July 2022
Reviewed: 3 July 2022
Rachel
Australiatoo hot and small
close to everything
Stayed in July 2022
Reviewed: 4 September 2023
Tanielle
Australialocation was amazing. it made skiing so much more enjoyable for our family because we weren’t lugging things from accomm to lift.
Stayed in August 2023
Reviewed: 3 September 2023
Lesley
AustraliaProperty was very basic. No decor on the walls, lacked basics like tissues, only 2 coffee pods provided etc. For $1k a night that isn’t acceptable.
Location was fantastic.
Stayed in September 2023
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