253 Castlereagh Street, Sydney CBD, 2000 Sydney, Australia
#256 of 325 hotels in Sydney
Guests' ChoiceBased on 159 hostel reviews
7.2Cleanliness
7.1
Comfort
7.2
Location
9.2
Facilities
7.1
Staff
8.9
Value for money
7.7
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 April 2024
Madeleine
United KingdomIt’s the sort of building that probably never looks clean because of its age and condition but the floors were always dirty, there was litter under my bed, the showers were a bit gross, the toilet and sinks are right in the dining area which feels wrong, and unfortunate I was there while there were very loud guests who came in drunk a few nights so my dorm didn’t get very good sleep. I also didn’t report this to staff so can’t comment on their process for handling such situations but they were very approachable :) The area is uncharacterful and you could be in any city anywhere in the world. Great food nearby tho.
The staff were great and really friendly. Location is convenient for trains and buses. Well organised and supplied kitchen. Pillows were good :)
Stayed in April 2024
Reviewed: 30 March 2024
Rivers
AustraliaGood location, good prices, comfy beds, cool people, free internet, open rooftop.
Stayed in March 2024
Reviewed: 28 February 2024
Conti
AustraliaEven if the kitchen is a little bit small, NO WORRIES. There's space for everything, in the shelves for your food and in the fridge (there are two fridges, no freezer). No air conditioning, there are big windows and a huge fan, so NO WORRIES, you will be fine here. ATTENTION: NO ELEVATOR. There are only three floors, not that many, but no elevator guys. Just to let you know!
One of the cleanest hostel I've been in Sydney, and I've been in four. Rooms, Kitchen, Bathrooms and Shower, everything very clean and tidy. I highly recommend it for all of you. I'm with WHV and I stayed very well here.
Stayed in February 2024
Reviewed: 27 February 2024
Jemma
United KingdomThere was no living area other than the rooftop but that was no good in the rain. You had to sit in the corridors to socialise and the kitchen was small and could have been cleaner. Seemed like a lot of long term people staying too.
Close to the train station and walking distance to the main attractions.
Stayed in February 2024
Reviewed: 17 February 2024
Monika
Slovakiathere is no lift, but they are happy to help, it would deserve more deep cleaning, hot and cold water on the shower was not really working properly.
comfortable bed, nice stuff, quiet room, good location.
Stayed in February 2024
Reviewed: 29 January 2024
Diego
ArgentinaThe plug in was hard to connect at the toilet
The location and the room are confortables.
Stayed in January 2024
Reviewed: 28 January 2024
Matt
AustraliaGreat value for money, staff friendly
Stayed in January 2024
Reviewed: 21 November 2023
Sam
Philippinesthe room smell bad, the bunk bed is squeaky.
the location is convenient, the happy hour all day for hostel guest in the bar.
Stayed in November 2023
Reviewed: 16 November 2023
Jingyu
ChinaThe ambiance can be a bit noisy, requiring the use of earplugs for a peaceful sleep.
1. The location is very convenient, making it easy to access various attractions. 2. The receptionists are friendly and accommodating. 3. The beer at the downstairs bar is delightful, and the room card discount is a nice perk.
Stayed in November 2023
Reviewed: 10 November 2023
David
AustraliaThe air in the room was bad
The location
Stayed in November 2023
Reviewed: 8 November 2023
Natalie
AustraliaWe specifically had requests for our rooms to be in certain spaces or locations, and it would have been ok if it wasn't anyway, however the hostel had responded with all my requests saying they had it all sorted the way we wanted. When we got there, the rooms were all over the place and my friends were split into different rooms. There was no message or anything prior to let us know of this change, and I was rather unhappy about this. When we got there, the hostel was full so we couldn't be rearranged and had to cop it, and we had no compensation.
Location was very central, it was very close to the bus and train stations.
Stayed in October 2023
Reviewed: 27 October 2023
Diogo
AustraliaWhile the facilities were clean they were clearly old and not very well maintained, with some things being broken. The shower areas could have also done with a bench or something else to leave belongings on while showering
Staff were extremely friendly, and a consistent effort was made to keep facilities clean
Stayed in October 2023
Reviewed: 21 October 2023
Pedro
AustraliaUnfortunately the place was missing paper towels and toilet paper frequently, the staff could check it more often and with more attention
The location and price are the best.
Stayed in October 2023
Reviewed: 2 October 2023
Kuo
United StatesReally great location Hostel events and dorm mates being social
Stayed in October 2023
Reviewed: 14 September 2023
Nut
Australia-
Good location.
Stayed in September 2023
Reviewed: 25 August 2023
Samuel
United KingdomLack of facilities, with only two toilets shared between too many people, and only three showers, all of which get cold halfway through a wash. Kitchen and rooftop close at 10. Rooftop is semi understanding but the kitchen isn’t. Events weren’t running which was a big shame as these were the main reason I booked the hostel.
Brilliant location. Bar downstairs offering $6 beers to all hostel travellers was a big perk! Beds were very cozy. Plugs by each bed were ideal!
Stayed in August 2023
Reviewed: 29 June 2023
Ko-hsin
TaiwanThe bed is shaky..
Free to use laundry
Stayed in June 2023
Reviewed: 18 March 2023
Amy
CanadaThe sheets weren’t completely clean. The location was great but noisy at night.
The staff were very nice, had good insight into stuff to do and food locations. The rooftop was very nice and good to hangout at, and there were fun activities on at night.
Stayed in March 2023
Reviewed: 4 March 2023
Jacinto
Spainhonestly to be picky : no elevators
well located and really good for the money it cost . they are doing some renovations . it would do be nice when they will finish
Stayed in February 2023
Reviewed: 25 February 2023
Richard
AustraliaCould have been cleaner.
Staff were great. Comfortable and friendly.
Stayed in February 2023
Reviewed: 17 February 2023
Tess
Belgiumgreat location, right in the cbd spacious room bathrooms were clean
Stayed in February 2023
Reviewed: 6 February 2023
Hayley
United Kingdom- the Wi-Fi wasn’t great - cleanliness was passable - I used the toilets on the stairs above reception when I first arrived and they were revolting. The bin was overflowing and the toilets were filthy. When I left a week later, the bin still hadn’t been emptied or the toilets cleaned. The cleaning elsewhere was much better but still not great - bits of rubbish etc under beds for days on end - the bathroom/toilet set-up is bizarre. There were two separate toilet rooms on my floor, neither of which had a sink in and the light didn’t work in one. The shower cubicles had sinks in for some reason, but absolutely nowhere to lay your things out - please, please add shelves! - No areas to sit and chill/call home, despite the space to do so. There’s is just the rooftop or the tables outside the kitchen. They could add chairs in the corridors and a sofa near the laundry - they’re doing work to a room above reception, so we were woken up a couple of days by drilling etc
- the location is fairly central; not much of a walk to the main areas - my room was very spacious - the bed and linen were comfortable - free laundry - loved the movie night on the roof
Stayed in January 2023
Reviewed: 27 January 2023
Emily
AustraliaBed was unconfortable, sheet was burnt and ripped, sink too small and located in the corridor next to the diner table
Staff was very welcoming and helpful. Clean hostel with all the cutlery you need.
Stayed in January 2023
Reviewed: 24 January 2023
János
HungaryWell equipped kitchen, good location, cleanliness
Stayed in January 2023
Vervins, France
Løkken, Denmark
South San Francisco, USA
Coeur d'Alene, USA
Split, Croatia
Krefeld, Germany
Batumi, Georgia
Kingaroy, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content