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Reviews of Arena Convenient 2 Bedroom

South Brisbane, 4101 Brisbane, Australia

#115 of 372 Holiday rentals in Brisbane

Guests' Choice

Review score

Based on 25 apartment reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.5

  • Facilities

    8.7

  • Staff

    8.3

  • Value for money

    8.9

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 15 January 2024

    8.0
    Great location, safe, secure, clean and comfortable.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Just the chair and sofa a little tired, needs updating.

    Great location for Southbank area, just a short walk to the theatre (QPAC) and the man made beach area on the Southbank. Supermarket a short walk away too. Lovely pool area to use. Apartment was comfortable and clean. It’s safe and secure too. Would book again.

    Stayed in January 2024

  • Reviewed: 13 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately with all the recent rain, the pool was turning green. Just bad timing, for that one. A closer key pick up point would be better. We had a car, but if you didn't it would be inconvenient

    The location was perfect for our visit. Gallery, museum & southbank parklands. The unit was well equipped. Plenty of towels, good beds. Good contact with host. Great to have a carpark

    Stayed in January 2024

  • Reviewed: 21 May 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The unit was excellent facilities we great what we required and worked to our needs, neat and tidy.

    The location was perfect for where we had a go and be.

    Stayed in May 2023

  • Reviewed: 12 February 2023

    8.0
    enjoyable unit, good location but the pre check in "vetting and communication by host insulting."
    • Leisure trip
    • Group
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    From beginning to end having to communicate with the host which became extremely stressful . The “vetting “ process from credit check to taking a photo of yourself and sending it. The key pick up address was over the river, where we would have to uber.could not pick up keys till 3pm even although multiple requests were made as qe had a booked kunch ag 12 md. I explained issue to host, Key pick up changed to 2k away 6pm the evening before. Deposit $300 on credit card had to be verified again by host or “booking cancelled “ only 24 hours before hand. . No one had a car. Host agreed to let us pick up key from her “manager” at property where we met in the street for 2 minutes and was charged $50 extra! This was taken from my deposit! Asked to drop off keys over river by 10 am check out but left keys in flat when host finally agreed. Had 2 texts whilst in unit reminding us of check out time, key pick up and noise rules!! Had to “request” use of pull down sofa fir extra linen. Was told deposit would be withheld till unit inspected then money released. This took four days. I have never had to verify, text, explain myself , prove my identity on bookings.com and at one point was going to cancel booking due to the hosts numerous requests. We were a group of 4 , 60 year old women on a weekend away for a birthday not a group of schoolies who had to be checked and reminded to be quiet and asked NOT to dirty white towels with makeup or fake tan or anything that would mark them! For this unit the key cist needs to be included and the pre checks need tk be rectified. as I said NEVER before have I had to do this on any booking forum.

    Easy walk to restaurant

    Stayed in February 2023

  • Reviewed: 5 December 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There was nothing we didn't like.

    The communication was amazing! Instructions simple and clear. Lovely gesture on arrival. Super clean. Plenty of pillows to meet different tastes. Bedding options.

    Stayed in December 2022

  • Reviewed: 26 September 2022

    7.0
    Great location and pool but the check in/check out process was complex and I wouldn’t recommend to others as a resul
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    The check in process was extremely complex - there was a lot of information requested to confirm the booking (more than I have previously been required to provide at any other accommodation type) and the key pick up location was a significant distance from the accommodation and not particularly convenient with luggage and children and after a long day of travel. The apartment was quite small and the sofa bed quite uncomfortable (I would recommend for a family/group of more than four ). The bathroom could have been cleaner and the dishwasher was awaiting repair when we stayed.

    The pool was amazing and the balcony was a lovely place to hang out. It is in a great location in South Brisbane. There was a lovely note and bottle of wine from the hosts when we arrived.

    Stayed in September 2022

  • Reviewed: 30 July 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Dropping keys back to 7-11 the guy was rude

    Stayed in July 2022

  • Reviewed: 18 July 2022

    7.0
    Overall, our stay was very nice, however, I would like to make some suggestions to improve: books/board games/co
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The TV didn’t turn on and the dishwasher water wouldn’t drain. The apartment was probably a bit small for a family of our size.

    The location was great. It was great to be able to walk to everywhere I needed to go. Free parking was another tick. The beds were very comfortable - we slept very well. The baby was well catered for - portacot, high chair and baby bath. The bottle of wine was a nice surprise.

    Stayed in July 2022

  • Reviewed: 8 June 2022

    7.0
    Its neat and tidy in a great location
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights

    Too many emails with instructions, and the keys where located 10mins away by taxi at a 7eleven shop, not convenient when travelling with children.

    Good Location, clean apartment, nice welcome gift.

    Stayed in June 2022

  • Reviewed: 23 May 2022

    9.0
    Superb
    • Business trip
    • Group
    • Apartment
    • Stayed 2 nights

    The only problem was collecting the key. The pick up site was quite a distance from the unit which would have been difficult. However I must say, when I explained we had not seen the instruction to pick up and drop off in another place, the owner worked hard to facilitate another option for us. Thankyou.

    Apartment was terrific size, perfect position as we were meeting at convention centre. Really well presented, clean, comfortable. Love the welcome gift, thanks.

    Stayed in May 2022

  • Reviewed: 27 January 2022

    7.0
    Great location
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There was a locked dilapidated cupboard on the balcony which had really bad water damage to the base - I was concerned it was going to collapse so tried to keep my daughter away from it. The aircon was great in the living space but didn’t seem to cool the bedrooms down unfortunately. We were given the wrong address for key collection which was really frustrating, particularly as pick up is on the other side of the city. After calling the host we were texted 10 mins later with the correct pick up address.

    Great location, close to everything. Apartment was well equipped but pretty compact.

    Stayed in January 2022

  • Reviewed: 16 December 2021

    8.0
    had a great stay- very convenient for our purpose and very quiet facility. Great local amenities.
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    old almond and some small rubbish on floor exhaust fan in bathroom was dirty fan blades in bedrooms dirt on edges

    great location close to cafes and grocery stores quiet excellent Car Park facility roomy

    Stayed in December 2021

  • Reviewed: 4 June 2021

    8.0
    Key pick up
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It would have been more convenient if it was mentioned before midday of the day of checking that the keys had to be picked up from a key safe in the car park of a building 45 minutes walk away on the other side of the city.

    Lovely clean comfortable and well appointed property. Well located and close to good restaurants and cafes in the west end

    Stayed in June 2021

  • Reviewed: 5 May 2023

    6.0
    Great location but improvements needed especially with the key pick up and drop off
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The key pick up and drop off is extremely inconvenient - it is located across the river from the actual apartment at a convenience store in Brisbane city. For this reason alone I am hesitant to stay again. The apartment was advertised as luxury, it might have been when it was new but it is tired in places with water or rust marks around the air-conditioner vent and some of the skirting boards are falling off. The pool decking area is also showing it's age and could do with some maintenance (not something the owner can fix but could let the body corporate know). The apartment could also do with a very deep clean and better normal cleaning between tentants. There are marks on the carpets and lounges, there were hairs and dirt on the floor, one of the throw rugs was damaged and had food and grass in it, there were hairs on the tiles in the bathroom - definitely not what we considered clean. I notified the owner when we first arrived. The next day the owner replied and requested photos, which I provided, then offered to have the cleaners back to fix it. I declined as we were already there and it would be more of an inconvenience for my family. The dishwasher also is in need of a filter clean or replacement, the smell when opened was horrendous. The free WiFi password also didn't work

    The location is great, walking distance to South Bank and also to the West End eateries. Pool was good. Apartment has a large balcony attached to it. Nice touch of the welcome gift of a bottle of wine and healthy snacks

    Stayed in May 2023

  • Reviewed: 5 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 8 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 8 August 2023

    10
    Exceptional
    • Family with young children
    • Apartment
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 28 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: 15 November 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Apartment
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: 12 November 2022

    9.0
    Superb
    • Business trip
    • Group
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: 1 November 2022

    9.0
    Superb
    • Business trip
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: 23 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2022

  • Reviewed: 15 May 2022

    8.0
    Very good
    • Business trip
    • Group
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2022

  • Reviewed: 26 April 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2022

  • Reviewed: 1 August 2021

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2021

Showing 1 – 25

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