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Reviews of Summer House Backpackers Cairns 3.5 stars

341 Lake Street, 4870 Cairns, Australia

#40 of 73 hotels in Cairns

Guests' Choice

Review score

Based on 964 hostel reviews

7.6

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    7.6

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 3 May 2024

    8.0
    9/10
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Mixed Dormitory Room (ages 18-35 years only)
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast didn't meet my expectation but its fine place is good price I good staff are good overall 9/10

    The vibe, entertainment and staff are so welcoming especially the lady bartender with a short hair she's nice and lovely and very good customer's service

    Stayed in May 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Female Dormitory Room (ages 18-35 years only)
    • Stayed 14 nights
    • Submitted via mobile

    The people who work there were amazing! Nice prices for the food and beer. The place is really good for meeting people. All the common spaces were comfortable. Without a doubt I'll be back 🌹

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    I really loved staying at Summer house, and I’ll be back for sure, a special mention to your Staff Marco and Mario who t
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    Price a little bit to expensive

    Really friendly staff, love the organization, and the mood of the hostel

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Female Dormitory Room (ages 18-35 years only)
    • Stayed 4 nights
    • Submitted via mobile

    Kitchen way too small

    Decent

    Stayed in March 2024

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Bed in 6-Bed Mixed Dormitory Room (ages 18-35 years only)
    • Stayed 5 nights
    • Submitted via mobile

    Common areas were not very clean, smelt very damp and made our clothes smell. Quite overcrowded and the other guests not very friendly, lots of long term residents that keep in their cliques or to themselves so not great for social or making friends

    Nice pool, staff were really friendly. Beds comfy and plugs by every bed. Hostel bar was good and the food was nice too, and very cheap. Shuttle bus was so handy! Activities on every night.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double or Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Took a while to check in, not enough staff on the desk at that time.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Female Dormitory Room (ages 18-35 years only)
    • Stayed 3 nights
    • Submitted via mobile

    It was weird to have to ask for kitchen utensils at reception

    Good environment

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Friendly vibes
    • Business trip
    • Solo traveller
    • Bed in 8-Bed Mixed Dormitory Room (ages 18-35 years only)
    • Stayed 3 nights

    The kitchen is small and get crowded easily.

    Nice place to have a good time. The staffs are nice, especially Martin is incredibly helpful, friendly and kind to everyone. The location isn't smack dab in the city center, which it was ok, as I found the shuttle bus service every 30 minutes to be super convenient. It's a quick ride into town, and I loved how easy it was to get around. The variety of activities they offered every day. It kept things interesting and added an extra layer of fun to my stay. Plus, the TV room is a nice touch for chilling out after a long day.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Good
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room (ages 18-35 years only)
    • Stayed 6 nights
    • Submitted via mobile

    The kitchen was always very crowded

    The staff was very nice, the Argentinian receptionist helped me a lot and was very kind.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Kitchen is a little small and gets chaotic at meal times with the number of guests trying to cook.

    Staff were amazing, and Martin Amor was super helpful and friendly, not only to myself but I noticed to anyone he interacted with, such a gift to Summer House Backpackers Cairns!! The pool was awesome, social areas well set up and beds comfortable 👌

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Couple
    • Double or Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Not enough bathroom in the private room area. Sometimes we had to wait an hour to take a shower. Ants in the room. No towels provided in the private room.

    Good place to have a good time. Beach volleyball, pool, $5 happy hour jugs and other attractions. A free shuttle to the city is a great idea. Chilled atmosphere.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The room smelt chemically, the staff were hit or miss as to whether they were friendly or not. The guy that checked us in was really helpful - cant remember his name as was the guy that drove the shuttle. The lady at check out was quite the opposite.

    Room near the bathroom and showers, the room was clean.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    9.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room (ages 18-35 years only)
    • Stayed 4 nights
    • Submitted via mobile

    Nice hostel, has a pool and others areas to relax. I have stayed here a few times and now they have a cold room as hostel fridge (nice upgrade)

    Stayed in January 2024

  • Reviewed: 14 February 2024

    7.0
    Convince
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Location to the airport

    Stayed in February 2024

  • Reviewed: 8 February 2024

    9.0
    Great fun, and a safe place to stay,
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Female Dormitory Room (ages 18-35 years only)
    • Stayed 4 nights
    • Submitted via mobile

    Bingo was a great night just lil bit rude when they called out numbers and like 69 and give the host a high five but was always up at the front table not giving a chance for the people at end table to get a shot felt left out, Also, the shuttle bus needs Major Maintenance as one lost its breaks. It was very scary and unpleasant and un safe, esspeacily when other don't but belts on if the police saw they will be in trouble, if there was a bad accident,

    The open area for everyone to have space and chill out where ever and the nightly games to play and programs to get everyone involved

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Female Dormitory Room (ages 18-35 years only)
    • Stayed 6 nights
    • Submitted via mobile

    The eating zone is not big, and sometimes when it gets crowded, there's not much space to sit.

    The staff were very nice, helpful, and welcoming. Michele helped me a lot with his bright attitude. They have a cleaning routine for everywhere, so it stays clean. I really love the TV room, it's so comfy.

    Stayed in January 2024

  • Reviewed: 31 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Some staff weren’t as welcoming but overall the majority were

    Shuttle bus makes up for the slightly further out location ! Bar Staff were great can’t fault them especially loved a new girl who started with brown hair !! Can’t remember her name !! Pool is great

    Stayed in January 2024

  • Reviewed: 29 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Overpriced for a small, basic room.. will be good value only if it was around 80-90 AUD..

    The shuttle bus into the city..

    Stayed in January 2024

  • Reviewed: 13 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Female Dormitory Room (ages 18-35 years only)
    • Stayed 2 nights
    • Submitted via mobile

    location

    Great pool, you can even rent towels for free, free shuttle bus to the city centre, nice rooms

    Stayed in November 2023

  • Reviewed: 3 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room (ages 18-35 years only)
    • Stayed 4 nights
    • Submitted via mobile

    the private bathroom wasn’t really clean and the towel you can get from the reception was full on dirty, the pool looked very milky and not clean at some point, kitchen is a bit small for all the people

    Shuttle to the center every 30min, free breakfast, lots of activities available and free yoga lessons, very friendly staff

    Stayed in December 2023

  • Reviewed: 24 December 2023

    9.0
    I’d definitely recommend it
    • Leisure trip
    • Couple
    • Bed in 6-Bed Female Dormitory Room (ages 18-35 years only)
    • Stayed 1 night
    • Submitted via mobile

    The staff at Check in was very helpful and friendly. Everything was very clean, comfy bed and quiet place to rest. I loved the free shuttle service to the city.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    8.0
    Very nice
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room (ages 18-35 years only)
    • Stayed 4 nights
    • Submitted via mobile

    the aircon in our room wasn’t working so they put a portable aircon in our room and it was really loud all the time. But they were working on fixing that issue. It’s a bit further from central but it’s still in walking distance.

    Very nice and clean place. Comfortable bed. The staff was friendly

    Stayed in October 2023

  • Reviewed: 30 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Female Dormitory Room (ages 18-35 years only)
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast especially milk was warm.

    Shuttle bus come every 30min.

    Stayed in November 2023

  • Reviewed: 19 November 2023

    9.0
    much island vibe felt like being in a resort
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room (ages 18-35 years only)
    • Stayed 1 night
    • Submitted via mobile

    facilities are good though not perfect but for the price paid is completely worth it

    Great hostel very nice tropical vibe. Pool, hammocks, bar and smoking areas provided a good place to hang out and the people were very nice too. It's a bit far from Cairns centre but there's a free shuttle bus provided by the hostel every 30 minutes.

    Stayed in November 2023

Showing 1 – 25

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