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Reviews of Surf Regency 3.5 stars

9 Laycock Street, Surfers Paradise, 4217 Gold Coast, Australia

#387 of 901 Holiday rentals in Gold Coast

Guests' Choice

Review score

Based on 1040 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    9.5

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    8.0

  • Free WiFi

    5.3

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Showing 1 – 25

  • Reviewed: 24 April 2024

    9.0
    Excellent Location and Amazing Property
    • Leisure trip
    • Group
    • Superior Two-Bedroom Apartment
    • Stayed 2 nights

    When we visited it was extremely windy and raining hard, which whistled through the windows and sliding doors, but once in our bedrooms for the night with the internal doors shut it wasn't too loud.

    Excellent location just off the main esplanade for Surfers Paradise, everything was in walking distance to the apartment. We were on 13th floor, which gave us amazing views of the beach, ocean and the esplanade. We had a large balcony and lots of windows to get loads of natural light and fresh air in to the place. The main living room was large open plan, kitchen with hob, oven, microwave and large fridge freezer, a dining table with 4 chairs and a large sofa and chair. The TV was massive and connected to the streaming services. There were 2 bedrooms, master bedroom had ensuite bathroom and were connected by a smaller balcony, with a washing line/clothes airer. The main bathroom was just off the living area and was a large size. The outdoor pool was heated and looked good, we didn't have enough time to use it. There were plenty of sun loungers also. The beach was a 2 minute walk, there were plenty of lifeguard areas to go swimming in along the beach. We were very unfortunate with the weather and had a lot of strong winds and rain for our time there. Everything was very clean and tidy, we were very impressed with this property.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    We will book again. Thank you!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Only one extra blanket in the twin room. We would have liked one more blanket so both kids could have two blankets on their beds.

    Location was excellent and the views from our apartment were wonderful. We had views from all bedrooms and the lounge/kitchen. Loved how clean and organized it was and that we could wash and dry our clothes there. Loved the heated pool and hot spa too. Bonus was the rainbow loriketes that came to our balcony in the mornings.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Great
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    More utensils and pots etc for the kitchen

    Location was perfect

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Superbly located block in walking distance to everything.
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Shows age in places

    Beautifully located property with parking.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Water shower is weak.1 of the bathroom got no door in the shower so water come out on the floor. Have to use the other bathroom that has door in the shower.

    Clean. Quite. Beautiful view. Best location. Everything is around. Parking basement very convinent

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Excellent beachfront getaway
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights

    The view was gorgeous; overlooking the beach and within close proximity to Cavil Avenue, Surfers Paradise. It made for an excellent and central location with closeness to trams, restaurants, shopping precincts and the beach.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Great
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Very nice

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights

    The fan in the second bedroom was very noisy, so we switched it off. Not able to sleep with it on. The twin beds were very uncomfortable.

    Across the road from the beach, the location is amazing! You can smell the fresh ocean air and see glimpses of the ocean from some parts of the resort. Not our room, unfortunately.

    Stayed in February 2024

  • Reviewed: 15 April 2024

    8.0
    Our stay was stress free and pleasureable.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights

    I suggest more than one sachet of dishwashing liquid to wash up with.

    Enjoyed the closeness to our venue, the view, THE PARKING, the quietness in the building, felt safe, all our needs were meet.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Great service with very helpful staff
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Unfortunately our large double bed turned out to be 2 singles pushed together. However, management found us a queen mattress to use for the last 2 nights

    Great location

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Need to advertise that not all the unit is aircondioned
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Tv didn’t work. Dishwasher didn’t work. No aircon in bedrooms

    Great view

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Value for money
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The washing machine was difficult to use, the aircon remote control was not working properly.

    Beautiful view, and great location

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Spacious apartment in a nice, convenient location.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The apartment is quite dated, but that is to be expected given the age of the building.

    Large apartment, great for a longer stay. Convenient location between the beach and tram line.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Woudl stay again.
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Great location. Close to everything. Beautiful view from balcony. So nice to have the doors open listening to the waves. Would stay there again.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    I would definitely come again! I got the room on sale, so the price was well worth it. The location was great, everythin
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The bed had no bed frame and was just mattresses on the floor with a thin sheet for a blanket, the warmer blankets in the cupboard felt itchy, like those blankets your dad had when it was his weekend with you. The main room incited really bad hayfever, and my partner and I would wake up with itchy throats. Upon checkout, we had to throw out our bins and replace the lining with the singular bin bag provided for the four day stay. The bin chute we had to use is very small and we ended up having to take our rubbish home with us as it would not fit.

    Location was great! Near the beach, Ripley’s, Timezone, popular fast food areas, locals busking, and stalls. The room had a fantastic view of the beach, sunset looked stunning on the water. The receptionist was super friendly. The lounge was comfortable, the balcony was good, amazing view. The kitchen was cozy and had the basics. We did not use the pool but it looked nice. Parking was available under facilities in a first come first serve basis, but had no real issues locating a park.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Fantastic value with a stunning view!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The bathrooms are pretty dated and old, the spa tiling needs a redo as is a bit sharp. The air con pipe when it's on drains into the balcony. The car park spaces are teeny tiny.

    The location is perfection. If you are on the higher levels you are guaranteed the most amazing view. The lower levels may be blocked by the building in front. The balcony is large and the unit itself is huge. Big lounge/dining area, fair sized kitchen, big bedrooms and fair sized bathrooms. Pool and spa is dated but does the job. The value for money in terms of location has to be one of the best on the coast. The visiting lorikeets are a must see.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights

    maybe some travel toiletries, shampoo, body wash, but thats the only thing, everything else was good

    great location and comfy bed, great amenities

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The room was ok although outdated but requires a deep cleaning or repaint. The blanket not sure if washed it has stinky smell and stains like been already used. But other than that evertything was ok.

    Close to the beach, and the shops. Evertyhing goes smoothly from check in to check out.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Windows weren't clean to take advantage of the view. So I cleaned them.

    Close to beach and Cavill Rd (surfers paradise main st)

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Came to the Gold Coast for a work Conference, the apartments were a 5 minute walk away, they are quiet, Comfortable and
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing to not like really

    The apartments were quite and very close to the beach, tidy and with most items you would need for a weekend

    Stayed in March 2024

  • Reviewed: 22 March 2024

    9.0
    Fabulous location, spacious apartment. Service good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Location is fantastic

    Stayed in February 2024

  • Reviewed: 20 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Great location. Apartments were clean and tidy. Management very helpful

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. Loved the property

    Bright, modern, clean with beautiful views. Very comfortable with everything you need for a few days or a few weeks.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Amenities were dated compared to another room we had been in for a previous stay

    Close location to everywhere, was comfortable and good view

    Stayed in March 2024

Showing 1 – 25

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