There were ceiling fans in the bedrooms and aircon in the living area. We were quite comfortable being autumn but in summer, aircon in the bedrooms would be better. The showers had fixed shower heads but hand held shower would be preferable.

I had received an email from Carolyn the day before our check in date, advising we could check in early at 10am which I appreciated and I scheduled my family’s arrival time soon after. I met Carolyn at the reception desk and she personally came to the car park and brought a trolley to the car and came with us in the lift to the unit. She was so friendly and helpful and when we entered the unit, she immediately advised our teenager of the internet password that was on the fridge. This personal service made us feel very welcome and our teenager suggested we stay here next time we come to Surfers.

Stayed in April 2024

Steps to reception.

Clean, pool, views and use of body boards

Stayed in April 2024

The owners are absolutely wonderful and helped my daughter and I with all sorts of local tips. They were so generous and kind throughout our whole stay!

Stayed in April 2024

We had a spacious apartment with a lovely view of the beach from our balcony

Stayed in April 2024

The hosts are such welcoming, friendly and wholesome people. Carolyn is an absolute delight! It felt like visiting family. The room was very spacious with beautiful furniture and artwork and the bed was sooo comfy. It was nice to sit on the balcony and watch the world go by. Very sad the trip wasn't a long one but this place is a great excuse to come back.

Stayed in March 2024

The proximity to the beach. It's quite and far enough from the hustle and bustle of surfers but close to amenities like good food.

Stayed in March 2024

Super friendly staff, lots of local activity information provided, short walk from everything(great location), clean room conditions, swimming gears... etc...

Stayed in February 2024

Nothing, any issues were resolved.

Layout of our room was perfect for our family group. Carolyn and Garry were very happy and helpful.

Stayed in February 2024

This place was perfect for us. We were welcomed by the very friendly staff and would recommend to all our friends and family 💜

Stayed in January 2024

Couldn’t fault the place!

Absolutely everything. Couldn’t fault our stay here. Highlights are the managers and the cleanliness. We were greeted at the door on arrival and taken up to our room. They were amazing at communicating through messages before our stay and were happy for me to get a parcel delivered before my arrival. The room was spotless and had a microwave and the basics. Location was right on the beach so could get up for sunrise and be down at the water in less than 5 minutes. The main area was around a 10-15 minute walk which was great as it meant we weren’t far from everything but it was nice and quiet. Had a lovely pool also!

Stayed in January 2024

Great location and nice staff

Stayed in December 2023

The staff were so welcoming and helpful in anything we needed. The property had amazing space and everything we needed to stay inside or go enjoy the beach.

Stayed in January 2024

N/a

We loved our spacious and accessible the apartment was!

Stayed in January 2024

Excellent location ,staff very nice and helpful,rooms are very clean

Stayed in January 2024

plates are plastic and most of them where crack i didn't expect plastic plates for that price the both bathroom where old

very nice apartment close to the beach the staff was very nice they welcome you i love it very much love the bad nice big and clean AAAAAAAAAAAAAAA++++++++++++++++++

Stayed in December 2023

Perfect view and location, extremely friendly staff.

Stayed in January 2024

The microwave , fridge and kettle were not clean

Near to everywhere

Stayed in December 2023

Nothing

Carolyn & Gary were helpful and friendly

Stayed in December 2023

Perfect location, cozy and clean room, the best staff! Carolyn and Garry, many thanks for a lovely weekend:-)

Stayed in December 2023

No complaints

Perfect location, beach is right across the road, accommodation was clean & comfortable for the family & the staff are super lovely & accommodating.

Stayed in December 2023

Great location, amazing managers. Surf club across the road. Off street secure parking.

Stayed in December 2023

That we had to leave

The service we received from booking to leaving was out of this world . The hosts Carolyn and Gary were fantastic and the room, amenities , parking were all excellent. I would highly recommend anyone to stop here we will certainly be going back . The location was central to anything you wish to do

Stayed in December 2023

This was one of THE best places I have ever stayed anywhere in the world that I have visited. The location was fantastic! So close to everything and within walking distance. The facilities were great, the pool was so clean, comfortable and had everything you needed. The unit we stayed in had absolutely everything we needed. It was clean, well looked after and just what we needed. Carolyn and Garry the property managers, what can I say. They were like family. They absolutely made our entire trip. Nothing was too much trouble, every request no matter how big or small was met. Their kindness, friendliness and family feel was so appreciated. I cannot recommend Surfers Chalet highly enough. We will not stay anywhere else when we come to surfers from now on. We’ve definitely found our home away from home. Thank you Carolyn and Garry for showing us such incredible hospitality. Can’t wait to visit again!

Stayed in November 2023

All was above expectations

Kitchen was good so we’re able to do all meals in room

Stayed in October 2023