158 Ferny Avenue, Surfers Paradise, 4217 Gold Coast, Australia
#5 of 121 hotels in Gold Coast
Guests' ChoiceBased on 1775 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.0
Facilities
9.4
Staff
9.4
Value for money
8.3
Free WiFi
8.7
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End of dialog contentReviewed: 18 May 2024
Kunal
IndiaNA
Excellent interiors, grand beach pool, lavicious breakfast menu and great hospitality
Stayed in May 2024
Reviewed: 18 May 2024
Tayla-lee
AustraliaAmazing stay! Memories we will have forever. Our room was clean, comfortable, and luxurious. From the moment we walked in, we were spoilt. Staff were all friendly and more than helpful during our stay. Pool areas are outstanding, and you can snorkel with the fish. What a wonderful experience to enjoy with my family. Buffet breakfast was such a treat. They had a variety of choices, and it was delicious!
Stayed in May 2024
Reviewed: 16 May 2024
Lance
New ZealandRoom size.?.....but hey, there is no reason at all not to return.
Room was very well equipped, with every possible need/amenity provided for The pool was out of this world, and the pool facilities and landscape were unlike anything I have seen to date. It is now a real draw that will have me returning for this aspect alone....when back to the Gold Coast The complete ambience created from the minute you walk into the lobby to check in is simply beautiful, the attention to detail is at an extremely high level...... The staff, no matter what role, every person I encountered was extremely personable. They purposely took time to really interact in detail and ensure you were looked after. They are well trained, and the service was at an extremely high level. The managers/ and management should be very proud.....they are a credit to the overall professionalism on display daily.
Stayed in May 2024
Reviewed: 15 May 2024
Lisa
AustraliaIt was great - but hoy chocolate option would be nice :)
View, clean, pretty
Stayed in May 2024
Reviewed: 15 May 2024
Nicole
AustraliaNothing it was so good
The staff were so lovely. Service was absolutely exceptional. The pool was beyond our expectations. So much fun. So huge. So beautiful and relaxing. Our son absolutely loved the water slide
Stayed in May 2024
Reviewed: 15 May 2024
Taylorai
AustraliaSome of the hot food at the seafood buffet.
Pool.
Stayed in May 2024
Reviewed: 14 May 2024
Shane
AustraliaNot much I didn’t like
Clean well presented
Stayed in May 2024
Reviewed: 13 May 2024
Syed
AustraliaBreakfast buffet. The selection was at a low end. Maybe because when we went, it was so busy due to mother’s day.
Staff and room - excellent services and they were kind and ready to help. The pool was amazing. Will have to come back in summer so we can spend the whole day at the amazing pools.
Stayed in May 2024
Reviewed: 13 May 2024
Linda
AustraliaWorst barista made coffee, undrinkable
Very clean and modern room, excellent pool area. Outstanding customer service by all staff we encountered.
Stayed in May 2024
Reviewed: 11 May 2024
Cory
AustraliaNothing
Great facilities, very clean and tidy. Very nice rooms
Stayed in May 2024
Reviewed: 10 May 2024
Benedict
Australianothing, it was all perfect to my liking.
everything went very well. the bed was clean and comfy and had a very good view.
Stayed in May 2024
Reviewed: 4 May 2024
Dr
United StatesN/A
Everything about the property is extraordinary from the rooms to the pool and breakfast. Well done!
Stayed in May 2024
Reviewed: 1 May 2024
Joyce
New ZealandThe property looks so amazing. The pools, the spa and the view is spectacular. The customer service esp the Filipino crew is so friendly and really nice.
Stayed in April 2024
Reviewed: 28 April 2024
Ed
AustraliaSpectacular pool area perfect for kids. Clean modern rooms and ALL staff were very friendly and helpful.
Stayed in April 2024
Reviewed: 27 April 2024
Vijay
AustraliaThe upgrade didn’t have extra bed.
Cleanliness and staff service
Stayed in April 2024
Reviewed: 26 April 2024
Jure
United StatesN/A
Very nice resort. The pools were amazing and great location not to far away from Surfers Paradise only around 15 minute walk
Stayed in April 2024
Reviewed: 25 April 2024
Shiyan
AustraliaToo crowded, bed too soft
Kids friendly,
Stayed in April 2024
Reviewed: 23 April 2024
Johne
AustraliaDouble beds could be bigger
Great service and pool was great
Stayed in April 2024
Reviewed: 21 April 2024
Sue
AustraliaThe breakfast was impressive but for someone who doesn’t eat a lot $50 a head was alot.
We loved the pool pity it can’t be heated. The bathroom in the room was lovely. The bed was a little hard for our liking but might be ok for others.
Stayed in April 2024
Reviewed: 20 April 2024
George
AustraliaA little far from the good restaurants
Pool for the kids
Stayed in April 2024
Reviewed: 19 April 2024
Rosa
AustraliaThe outdoor facilities, the lagoon and the swimming pools. I also liked the tranquility and peaceful atmosphere in the Hotel. The service and staff were superb.
Stayed in April 2024
Reviewed: 18 April 2024
Sarah
New ZealandExcellent facilities for the whole family. The buffet breakfast was amazing and the staff super friendly. Would definitely recommend staying here.
Stayed in April 2024
Reviewed: 17 April 2024
Riley
AustraliaHaving to pay to use sauna.
The lagoon pool, the buffet breakfast and the gym.
Stayed in April 2024
Reviewed: 17 April 2024
Talia
AustraliaNothing to dislike!
Absolutely everything
Stayed in March 2024
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