Booking process very demanding, multi layered Identification process, which seems unnecessary. Deposit charged in full and took weeks to be returned

Good location. Comfortable

Stayed in April 2024

Stairs, would have liked a lift. The furniture were a bit below standard. Some appeared to be purchased from the op shop. The floor could do with a good clean. Patio door lock broken. The toaster didn't work, and kept blowing a fuse. The unit was advertised to sleep three, two beds and a sofa bed. No sofa bed in the unit as advertised! No bedding for the 3rd person. On the stove the settings on the buttons could not be read as they were worn. Only 2 teaspoons.

Location.

Stayed in April 2024

I came to stay this time for the 3rd time. There was very thick dust under the bed. I came for the third time and it was the same. The bedsheets are not clean. I get a rash every time I sleep there. I would like to improve cleanliness.

Stayed in May 2024

There was no elevator and it was not mentioned until we got our check- in instruction. We were not given the check in instruction despite my numerous emails. My daughter had to call and made a fuss only then they send the instruction to her . The check out instruction was also wrongly given . They also tried to charge us extra for being tourist.

It has balcony, kitchen was well equipped.

Stayed in April 2024

The online check-in system is cumbersome to say the least. There is no on-site reception so patrons need to take a selfie picture holding up valid ID and send to staff prior to checking in. The check-in process then requires an online form to be completed which is simple enough although it is flawed - there's two questions about whether baby cot and bathing tub (something like this) was required requiring a yes or no response yet answering either way would not be accepted by the system therefore it was impossible to continue further so I had to make various calls to their customer service line (outsourced overseas to the Philippines by the way) before they could do a manual check-in for me which would then trigger an email to be sent with the Check-In Manual that contained where to get the key and parking garage remote from and this process was also flawed. Despite being reassured multiple times by staff during my 8 hour drive from Melbourne to Adelaide that my key and remote was 100% left in the private security box opposite the apartment, there was a mix-up somehow and only the parking remote was left with no key so our family of 6 people (with 4 young kids) were left standing in the cold for around 20 minutes waiting for the property owner to come to personally deliver the keys. However, to be fair - the property owner, Phil, was actually very nice and offered to compensate us after we checked out. The facility itself was OK, spacious and overall fairly clean, but the TV's remote was an aftermarket replacement so it did not allow turning on the TV channels or changing the connection source (at least I tried being tech savvy with no luck) but overall beds were comfortable and the lounge was well presented so no complains with the property in general.

The number one advantage of booking here was the location. It is right above the underground car park spot which was very convenient and practically next door to the restaurant area of Adelaide and only 10 minutes from the CBD.

Stayed in April 2024

Key are not to easy to hands on

To hard to find apartments key

Stayed in December 2023

Very spacious apartment located in the heart of Adelaide. It has all facilities and appliances needed for a family. Lowest price for the best conditions. Parking just under the apartment. Staff was easy to contact and always friendly although this is a self-serviced apartment. We felt at home, had some fun and saved some money.

Stayed in January 2024

The property was in poor condition particularly given the price.

Stayed in October 2023

It was to hard to check in. The hardest I've ever had to do. They wanted photo's of me... Then they kept texting and emailing multiple tolimes a day to see if I wanted to extend my stay and offer me other items. Nit happy

It was to hard to check in. The hardest I've ever had to do. They wanted photo's of me... Then they kept texting and emailing multiple tolimes a day to see if I wanted to extend my stay and offer me other items. Nit happy

Stayed in August 2023

The ad says that they have parking, well they don't.. Misleading advertisement!!!The parking is public, across the street and cost $4 per hour. The location is most noisy ever.. the pub across the street has 6 nights life music and even with year plugs I couldn't escape the beet, and people's shouting to 2-4am. I also find annoying the registration system, I spend a lot of time to comply in order to receive the keys. The staff is friendly but didn't do much when I said that the TV remote doesn't work and the TV need to be switched from the power point and the batteries constantly run away because the remote is broken. They didn't move a finger to replace it during my 10 day stay.....

It was clean and I had all facilities that I needed except TV remote.

Stayed in May 2023

Check-in was two hours late because the property was not ready. False advertising - the apartment is advertised as sleeping six people across two double beds and a sofa bed, but there was no sofa bed at the property. The building seems structurally unsound and shakes with passing traffic

Good location.

Stayed in January 2023

Location was ideal for our needs during our stay, access to carparking was very good. Appreciated the dishwasher and washing machine

Stayed in November 2021

Looks exactly like the pictures, was good for a little getaway and to be based in the city as it’s in a prime location.

Stayed in November 2021

There are no comments available for this review

Stayed in April 2024

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Stayed in May 2023

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Stayed in May 2022

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Stayed in January 2024

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Stayed in January 2024

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Stayed in December 2022

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Stayed in November 2022

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Stayed in October 2021

There are no comments available for this review

Stayed in November 2021