Reviews of Sydney Harbour Marriott Hotel at Circular Quay 5 stars
30 Pitt Street, Sydney CBD, 2000 Sydney, Australia
#117 of 325 hotels in Sydney
Guests' ChoiceReview score
Based on 3116 hotel reviews
8.2Score breakdown
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Cleanliness
8.6
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Comfort
8.7
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Location
9.5
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Facilities
8.3
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Staff
8.9
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Value for money
7.7
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Free WiFi
8.9
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Reviewed: 27 April 2024
Marisa
Australia13 reviews1 helpful vote9.0“Great location”- • Leisure trip
- • Couple
- • Deluxe City View King, Guest room, 1 King
- • Stayed 2 nights
- • Submitted via mobile
No fan in the bathroom No espresso coffee
Location was amazing
Stayed in April 2024
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Reviewed: 27 April 2024
Catherine
Ireland13 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Deluxe City View King, Guest room, 1 King
- • Stayed 3 nights
- • Submitted via mobile
Still waiting on an official receipt for my stay..as this PDF form for The cost of my stay is required for the cruise ship reimbursement..they won't refund me my hotel costs for accommodation till I get a PDF format receipt for my stay 4th April to 7th April. 24. Catherine Chawke is my name thank you. You sent me an invoice for food and my deposit return I don't require this invoice..please send me the one for my accomodation it's for 1017 Australian dollars. Much appreciated...I had a lovely stay!!! Catherine
Location food staff
Stayed in April 2024
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Reviewed: 26 April 2024
Stuart
Australia14 reviews9.0Superb- • Leisure trip
- • Couple
- • Deluxe City View King, Guest room, 1 King
- • Stayed 6 nights
- • Submitted via mobile
Found it difficult to get Netflix in spite of help by technician. Worked once but couldn't get it to work the next day
Loved the location, the friendly helpful staff the so comfortable bed.
Stayed in April 2024
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Reviewed: 26 April 2024
Jane
United Kingdom12 reviews8.0“Very enjoyable return trip”- • Leisure trip
- • Couple
- • Deluxe City View King, Guest room, 1 King
- • Stayed 1 night
- • Submitted via mobile
Rooms and bathrooms feel a little dated Air con quite noisy
Central position/nice pleasant staff
Stayed in April 2024
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Reviewed: 26 April 2024
Andrea
Australia3 reviews7.0“Stay was ok.. during my stay we had to ask the hotel to call a dr. The doctor completed a telephone consultation and ch”- • Leisure trip
- • People with friends
- • Bridge View Twin, Guest room, 2 Double, Partial Bridge view
- • Stayed 1 night
- • Submitted via mobile
Small beds
Location
Stayed in April 2024
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Reviewed: 25 April 2024
Kate
Australia10 reviews7.0“Recommend for location but little disappointed in room”- • Leisure trip
- • Family with young children
- • Deluxe City View Twin, Guest room, 2 Double
- • Stayed 1 night
- • Submitted via mobile
Bed actually sloped to one side slightly husband couldn’t sleep well as kept rolling out and waking me too. Poor for price.
Great location. Staff very friendly.
Stayed in April 2024
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Reviewed: 24 April 2024
Marcela
United States37 reviews1 helpful vote9.0“Great location. wonderful staff.”- • Leisure trip
- • Family with young children
- • Deluxe City View Twin, Guest room, 2 Double
- • Stayed 3 nights
We reserved harbor view but didn't get any view at all. There is a bit of construction around hotel but that's not the hotel problem; staff was very nice at all times.
great location, nice staff, good size bedrooms.
Stayed in March 2024
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Reviewed: 24 April 2024
Daniel
Australia14 reviews2 helpful votes7.0“Clean, safe and close to harbour”- • Leisure trip
- • Couple
- • Bridge View Twin, Guest room, 2 Double, Partial Bridge view
- • Stayed 8 nights
No comfy chair to sit in. Cracked basin in bathroom.
Location and view from room
Stayed in April 2024
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Reviewed: 23 April 2024
Cheryl
Australia1 review9.0“Excellent”- • Leisure trip
- • Group
- • Bridge View Twin, Guest room, 2 Double, Partial Bridge view
- • Stayed 2 nights
- • Submitted via mobile
N/A
Fabulous breakfast options Fantastic location
Stayed in April 2024
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Reviewed: 22 April 2024
Stephen
Australia8 reviews8.0Very good- • Leisure trip
- • Couple
- • Opera House View King, Guest room, 1 King, Opera House view
- • Stayed 1 night
- • Submitted via mobile
Lack of modern device charging facilities. Other places I have stayed have upgraded power points with the ability to take USB A & C crords.
Location
Stayed in April 2024
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Reviewed: 21 April 2024
Chris
Australia1 review8.0“Very enjoyable and accessible to circular quay and the zoo.”- • Leisure trip
- • Couple
- • Deluxe City View King, Guest room, 1 King
- • Stayed 2 nights
LOCATION
Stayed in April 2024
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Reviewed: 21 April 2024
Teresa
United States3 reviews8.0“Pleasant but over priced.”- • Leisure trip
- • Group
- • Deluxe City View King, Guest room, 1 King
- • Stayed 3 nights
- • Submitted via mobile
Food services.
In terms of food, I was impressed with the selection...under impressed with the taste. I was VERY disappointed in the tea I ordered...just tea. I wanted to sit and savor a warm cuppa while I waited for friends to join me. Over priced. Served in card board. Half full. VERY disappointed! The room was nice but the price I was given for a night "changed" each night. I felt it was a "bait and switch." The third night was hundreds of dollars more than the first night. Due to time, I stayed the first night than canceled the rest of my stay. The prices I was given was higher than my 2 friends who were also staying there. The location in Circular Quay was fabulous! The cleanliness was consistent for Marriott. I greatly appreciated the assistance of the concierge. The 2 people I delt with were VERY helpful...pleasant and professional.
Stayed in March 2024
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Reviewed: 21 April 2024
Stephen
Australia1 review7.0Good- • Leisure trip
- • Family with young children
- • Deluxe City View Twin, Guest room, 2 Double
- • Stayed 1 night
- • Submitted via mobile
Just a bit pricey.
Location. Pool.
Stayed in April 2024
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Reviewed: 21 April 2024
Jade
Australia4 reviews7.0Good- • Leisure trip
- • Family with young children
- • Deluxe City View Twin, Guest room, 2 Double
- • Stayed 1 night
- • Submitted via mobile
The beds were so hard and hardly slept
Location
Stayed in March 2024
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Reviewed: 18 April 2024
Boulenouar
Qatar10 reviews8.0Very good- • Leisure trip
- • Couple
- • Opera House View King, Guest room, 1 King, Opera House view
- • Stayed 4 nights
everything was ok except the lift ;we had to wait a long time to use the lift ; everybody was complaining about it
Stayed in April 2024
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Reviewed: 18 April 2024
Ann
Australia4 reviews1 helpful vote9.0“Fantastic stay.”- • Leisure trip
- • Solo traveller
- • Deluxe City View King, Guest room, 1 King
- • Stayed 2 nights
- • Submitted via mobile
Everything was great.
Was upgraded to a harbour view room, a lovely surprise. Clean, comfortable and spacious room. Excellent location, everything in walking distance. Perfect customer service from Ben on the front desk.
Stayed in April 2024
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Reviewed: 18 April 2024
Hudson
United States1 review9.0Superb- • Leisure trip
- • Family with young children
- • Bridge View Twin, Guest room, 2 Double, Partial Bridge view
- • Stayed 1 night
Our room looked like it had not been cleaned. The bathroom was dirty from the floor, shower and vanity mirro.
location is great for eating and shopping
Stayed in April 2024
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Reviewed: 17 April 2024
Jason
Australia2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe City View Twin, Guest room, 2 Double
- • Stayed 2 nights
- • Submitted via mobile
The wait times for the lifts. One day we waited 30 minutes before calling the staff who took us through the staff elevator.
Great location lovely staff members and clean room.
Stayed in April 2024
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Reviewed: 16 April 2024
Maddison
Australia6 reviews8.0“good location, would stay again”- • Leisure trip
- • People with friends
- • Deluxe City View Twin, Guest room, 2 Double
- • Stayed 1 night
- • Submitted via mobile
the elevators took way too long
good location, room was nice
Stayed in April 2024
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Reviewed: 13 April 2024
Monika
Germany41 reviews5 helpful votes9.0“We liked it a lot”- • Leisure trip
- • Couple
- • Opera House View King, Guest room, 1 King, Opera House view
- • Stayed 5 nights
- • Submitted via mobile
Lifts are i. An Upgrading process. Quite long Waiting in peak times. However the was uofront Info and apologise per Mail.
The view to the Opera House from our room
Stayed in April 2024
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Reviewed: 13 April 2024
Barry
Australia3 reviews8.0“Overall Fabulous. A couple of things to work on for perfection but very forgivable with this locale”- • Leisure trip
- • Family with young children
- • Deluxe City View Twin, Guest room, 2 Double
- • Stayed 6 nights
1) Lifts were reduced making 'morning peak' unbelievably difficult. 2) Tried to get dinner in the restaurant one night at 7:45 and was told "Sorry, we've set up for breakfast". Had to go out for a burger. 3) On departure requested my car be brought out. did not have the stub but was told "that's fine, I'll let them know". This didn't happen. 15 minutes later we checked out. 10 minutes more wait. Checked with the gent fetching cars. He had not been advised. Was told "There's 2 in front of you" 20 minutes more wait. Not a great departing memory.
Location is unbelievably good for tourism. Short stroll to everything. Amazed that there was an actual driveway in the CBD fantastic for a family driving. Makes picking up and dropping off the vehicle so easy. (The charge is steep but it is Sydney CBD.) The hotel is beautifully kept and housekeeping were very efficient and thorough. Room comfort was fabulous. Beds very comfortable.
Stayed in April 2024
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Reviewed: 10 April 2024
Peter
Australia1 review9.0Superb- • Leisure trip
- • Couple
- • Deluxe City View King, Guest room, 1 King
- • Stayed 1 night
- • Submitted via mobile
Nothing
The room
Stayed in April 2024
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Reviewed: 10 April 2024
Marie-
Australia3 reviews1 helpful vote7.0“I had a wonderful stay!”- • Leisure trip
- • Solo traveller
- • Deluxe City View King, Guest room, 1 King
- • Stayed 2 nights
- • Submitted via mobile
Property looks old
The warm welcome of the staff, the location- Circular Quay was just amazing! The view! Incredible!
Stayed in April 2024
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Reviewed: 8 April 2024
Caroline
Australia1 review1 helpful vote7.0“Good location”- • Leisure trip
- • Family with young children
- • Deluxe City View Twin, Guest room, 2 Double
- • Stayed 4 nights
- • Submitted via mobile
We had some problems with our booking. We booked for 4 people with breakfast, our confirmation from booking.com said breakfast was included for 4 people. On checking in I found out that breakfast was only for two people. I was told that I needed to take the issue up with booking.com and try and get a refund from them for the additional breakfasts, after a conversation that in my opinion took far too much effort (3 people and showing each of them the email confirmations) they honoured the breakfasts (on checkout I was still charged the breakfasts but they took it off when I pointed it out). I was surprised that they made it so difficult, they said they have this problem a lot with booking.com however they choose to use this booking service. They did other things well, it surprised me that they tried to make it difficult for the customer who had paid for the service with proof.
The location is fantastic and the rooms are nice.
Stayed in April 2024
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