Olympic Blvd, Herb Elliott Ave, Sydney Olympic Park, Sydney Olympic Park, 2127 Sydney, Australia
#158 of 325 hotels in Sydney
Guests' ChoiceBased on 2476 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
9.3
Facilities
8.1
Staff
9.0
Value for money
7.4
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 May 2024
Dean
AustraliaHousekeeping didn't get the message that we had a late checkout, so they tried to get in before we had left. Front desk apologised for the mix up. We find this happens with most hotels.
Everything was as expected. Comfortable beds and pillow. Great location. Friendly staff.
Stayed in May 2024
Reviewed: 8 May 2024
Alison
AustraliaFridge didn't seem very cold?
Comfortable bed, room was good for an overnight stay. Cheaper than other options in this location but no real difference.
Stayed in May 2024
Reviewed: 7 May 2024
Kira
AustraliaThe room was spacious for two. The bathroom was clean and tidy with great toiletries. The tea and coffee available was a wide variety which was great for someone who doesn't like normal tea and coffee. Room service was easy to operate and prompt once the order was placed. Plus the view was out over Olympic Park.
Stayed in May 2024
Reviewed: 6 May 2024
Julie
AustraliaThe room was a lot cleaner than previously
Stayed in May 2024
Reviewed: 3 May 2024
Helen
AustraliaThe shower head in the bathroom was very short. I found the bed too soft. It would have been nice to have a directory about local places to eat. Recommendations, closest supermarket etc.
Excellent location, my daughter went to a concert at Qudos Bank Arena. The room was a great size with all of the amenities. It was clean too.
Stayed in April 2024
Reviewed: 3 May 2024
Allan
Australiano fan in the bathroom bathroom/toilet very noisy rubbish left in the room from previous guests behind curtain and bed sheets came untucked from top of bed before we even sleep in it, had to remake bed before went to bed
Stayed in May 2024
Reviewed: 3 May 2024
Kylie
AustraliaThe breakfast was terrible, not much variety and it was cold.
The location is great. Plenty of restaurants around.
Stayed in May 2024
Reviewed: 2 May 2024
Belinda
Australia-
Location and balcony
Stayed in May 2024
Reviewed: 2 May 2024
Mikalea
Australiano full length mirrors in the room
the beds and location
Stayed in May 2024
Reviewed: 30 April 2024
Josh
AustraliaNothing
Location and staff
Stayed in April 2024
Reviewed: 29 April 2024
Angela
AustraliaLocation for Homebush complex is fantastic. Staff were very friendly. Amir who works front of house / reception is amazing and so helpful and friendly. Parking onsite and breakfast was good.
Stayed in April 2024
Reviewed: 29 April 2024
Angela
AustraliaThe staff at Novotel Hotel are so helpful and friendly. Mr Amir Ayoub who is Front of House reception is absolutely amazing and made our stay so enjoyable. Big thank you to him.
Stayed in April 2024
Reviewed: 28 April 2024
Robyn
AustraliaBeds were not comfortable at all
Location and style of property
Stayed in April 2024
Reviewed: 28 April 2024
Lisa
AustraliaSpace, room was small. No microwave to heat baby bottles or food.
Location
Stayed in April 2024
Reviewed: 28 April 2024
Kimm
AustraliaNo kitchen or drinking water
The rooms, easy access to Olympic park, the staff especially shannon
Stayed in April 2024
Reviewed: 28 April 2024
Valérie
New CaledoniaIt is a little dirty
Location is good, near of train and olympic park Service is good
Stayed in April 2024
Reviewed: 27 April 2024
Matylda
AustraliaTop location for concerts. Great staff. Comfy bed.
Stayed in April 2024
Reviewed: 27 April 2024
Will
AustraliaClose proximity to stadium’s and events, friendly staff
Stayed in April 2024
Reviewed: 26 April 2024
Anthony
AustraliaThe bed
Location,Staff
Stayed in April 2024
Reviewed: 26 April 2024
Julie
AustraliaBar closed too early after a concert opposite.
Friendly staff. Location. Comfy beds
Stayed in April 2024
Reviewed: 26 April 2024
Sinead
AustraliaCurtains had a strange design
Breakfast was really nice
Stayed in April 2024
Reviewed: 26 April 2024
Tracey
AustraliaFantastic location, always clean and comfortable. Staff always helpful and friendly.
Stayed in April 2024
Reviewed: 25 April 2024
The
AustraliaThe curtains.
Fantastic location, great parking an amazing service. The rooms are comfortable and clean.
Stayed in April 2024
Reviewed: 25 April 2024
Preetikha
AustraliaAgeing bathroom and sprinklers dusty
Excellent location Great customer service
Stayed in April 2024
Scarborough, UK
Sao Paulo, Brazil
Florianópolis, Brazil
Siedlce, Poland
Shenyang, China
Banja Luka, Bosnia-Herzegovina
Puerto Coyote, Costa Rica
Batu Caves, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content