143 York Street, Sydney CBD, 2000 Sydney, Australia
#70 of 325 hotels in Sydney
Guests' ChoiceBased on 3963 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.7
Facilities
8.3
Staff
9.2
Value for money
8.7
Free WiFi
8.2
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End of dialog contentReviewed: 2 May 2024
Shute
AustraliaGreat location
Stayed in April 2024
Reviewed: 1 May 2024
Jacqui
AustraliaMattresses on our twin beds were extremely firm, didn't sleep too well.
I love the location; it's so easy to get here by train, and everything we need is within easy walking distance - shopping, cafes, transport, theatres etc. The staff are always very friendly and helpful, nothing is too much trouble. Storing bags before or after checkout is not a problem. Rooms are spotless as are the bathrooms and have all the amenities we need for one or two nights.
Stayed in April 2024
Reviewed: 29 April 2024
Ian
AustraliaThe signage for the Hotel is different to that of what you advertise. Very hard from the street to pick up.
What breakfast, we were informed that there was no facilities.
Stayed in April 2024
Reviewed: 28 April 2024
Verges
United StatesExtra small room
There was no breakfast
Stayed in April 2024
Reviewed: 28 April 2024
Emma
AustraliaSmall room. There wasn’t a view outside our window unfortunately. Didn’t bother us too much though!
Friendly staff, amazing location, beautiful interior & super clean.
Stayed in April 2024
Reviewed: 28 April 2024
Lauren
AustraliaEverything satisfactory.
Great location. Friendly staff. Food value for money. The little Easter gift was a nice touch, too. Thank you 😊
Stayed in April 2024
Reviewed: 28 April 2024
Marco
BrazilDon't have
Location
Stayed in April 2024
Reviewed: 27 April 2024
Georgia
New ZealandThese are all very minimal cleaning things, but i know the property is conscious of water use along with most places in Australia. - The sheets weren't cleaned/changed until the end of our 6 day stay despite them being dirty. - Not sure if the bathroom was cleaned because when we'd come back, there was still hair in most places. We were unable to locate the communal kitchen area and would have liked if our cups and spoons were changed over too when we used them because it was evident that they were used.
We enjoyed how local it was to everything. The staff were nice and we always had the beds made and clean towels in the bathroom. Definitely a very cool place to stay with amazing views of the buildings at night. It was great to have a balcony. Although the room is small, the bathroom is very spacious.
Stayed in April 2024
Reviewed: 27 April 2024
Nina
United KingdomMattresses were not comfortable
Great location and friendly staff, decent value for what you pay for.
Stayed in April 2024
Reviewed: 26 April 2024
Zexu
AustraliaCheck out time 10:00 am
Nice location and very friendly staff.
Stayed in April 2024
Reviewed: 26 April 2024
Kerri
AustraliaClose to city
Stayed in April 2024
Reviewed: 26 April 2024
Greg
AustraliaNot that it was an issue for us, but the room was on the small side
The location was perfect. The staff were very friendly and attentive
Stayed in April 2024
Reviewed: 25 April 2024
Angela
AustraliaNo face cloths in the bathroom
Fantastic location and very affordable price. Front desk staff very obliging and friendly. Discount offered for cash payment.
Stayed in April 2024
Reviewed: 25 April 2024
Paul
New ZealandGreat location. Straightforward registration and leaving. Good air con.
Stayed in April 2024
Reviewed: 25 April 2024
María
IrelandWe didn't have TV remote, they tried to find one that works with the TV in the room but the first night it didn't work. The next day in the evening we had to ask again and I think the name of the receptionist was Felix who finally got it fixed! Also, in the morning we asked to get the room done and when we came back in the evening we didn't have any towels and we had to ask for them and Felix brought some fresh towels.
Great Location! Town Hall train and light rail just at the corner, 10 min to Circular Quay QVB shopping centre just in front. Very easy to get from and to the Airport Very very good Location!
Stayed in April 2024
Reviewed: 24 April 2024
Antony
AustraliaHad some problems operating the room safe.
Excellent location. Very friendly and helpful staff, especially Penny, Christen and other people on the front desk.
Stayed in April 2024
Reviewed: 24 April 2024
Trotter
AustraliaGood value in a central location.
Stayed in April 2024
Reviewed: 24 April 2024
Paula
AustraliaWe booked 3 rooms and 1 room smelled musty (1st floor room) and the smell stayed in the air for the whole time. Other rooms (3rd floor) and everything else was great.
Very pleasant and efficient staff, easy check in and out, great location close to transport and facilities, clean rooms and fairly quiet considering its location in the middle of the city. Have stayed there before and will stay again.
Stayed in April 2024
Reviewed: 23 April 2024
Gabrielle
AustraliaA bit of a sewerage smell from shower pipes but I think that’s the nature of Sydney?!
Central location. Simple bed and ammenities, no fuss! Allowed us to store luggage for half a day. Chrissi made check in and out easy
Stayed in April 2024
Reviewed: 23 April 2024
Mandy
Hong KongThe bathroom wash basin is prone to water leakage and less hooks to hang clothes
Christine was very nice and helpful, hotel location is great, within walking distance to attractions.
Stayed in April 2024
Reviewed: 22 April 2024
Claire
AustraliaOne TV wasn’t connected
Cheap and close to all amenities
Stayed in April 2024
Reviewed: 15 April 2024
Audrey
SingaporeI was assigned a room facing the back of building and did not like the proximity of the other building. Had to keep the curtains closed for privacy. Worse was the thumping music from a pub nearby on Friday and Saturday nights. Not good for light sleepers.
The best thing about this property is it’s location. Right in heart of Sydney CBD area, next to the Queen Victoria Building with shops and eateries all around. Walking distance to the trams and town hall train station which makes it easily accessible to and fro everywhere. Rooms were clean and well kept, though furnishings were a bit dated.
Stayed in April 2024
Reviewed: 15 April 2024
Carolina
AustraliaMore comfortable beds, and a more inviting communal space for tea/coffee. This area was quite secluded as well, it would be great to have more information on Sydney in this area, too
The room was clean, the bathroom was excellent - spacious and clean. However, the communal space in the hotel was not that inviting, perhaps it requires a bit of a revamp/update. The beds were a little hard, but it was okay to sleep in for one night. The location is fantastic! Close to Darling Harbour, the QVB and Town Hall Station, and Coles and Woolies supermarkets, as well as the tram to Circular Quay.
Stayed in April 2024
Reviewed: 15 April 2024
Susan
AustraliaVery small room with lots of traffic noise.
Perfect location close to rail and bus and across the road from the QVB.
Stayed in April 2024
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