818-820 George Street, Sydney CBD, 2000 Sydney, Australia
#180 of 325 hotels in Sydney
Guests' ChoiceBased on 5826 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
9.1
Facilities
8.1
Staff
8.7
Value for money
7.8
Free WiFi
8.1
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End of dialog contentReviewed: 14 April 2024
Janice
AustraliaSome of the staff from platform 818 and the carpet in the hallways looked old and dirty
The location, friendly receptionist, the staff at the eve’s bar were very friendly but unfortunately some staff from platform 818 didn’t have very good customer service skills!
Stayed in April 2024
Reviewed: 14 April 2024
Erika
AustraliaGreat location, comfy beds, good amenities and we got a nice room near elevator
Stayed in April 2024
Reviewed: 13 April 2024
Izabelle
AustraliaI loved the location and the venue. Loved how friendly the staff was and how they seated the tables up for dinner and the food was amazing. It depends was a great feed.
Stayed in April 2024
Reviewed: 13 April 2024
Gregory
AustraliaNothing all good.
Very nice place to stay.
Stayed in April 2024
Reviewed: 13 April 2024
Nishad
New ZealandWatch your child on that TV! Kids can just hit play even for paid options and we ended up paying additional 60$ for 4 movies that our kids watched but did not finish.
Great location, friendly staff, amazing breakfast!
Stayed in April 2024
Reviewed: 12 April 2024
Shanon
AustraliaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 12 April 2024
S1703
FranceAll of the communal areas are dirty and grimy. The room cleaning was non existant but my bed was made! Breakfast was chaotic so I avoided it after day one. Nowhere to sit quietly downstairs. The bar is so noisy, dirty and the food is terrible. Street noise at night is a lot.
Staff are wonderful but struggling to keep up with the volume of work I would say. The place needs a serious refurbishment and double the cleaning rota.
Stayed in April 2024
Reviewed: 12 April 2024
Leanne
AustraliaLighting in the bathroom wasn’t great but that’s all.
Located short walk from Central Station and trams as well as being close enough to walk into the city and Darling Harbour. Good breakfast.
Stayed in April 2024
Reviewed: 11 April 2024
Manpreet
AustraliaThey need to provide small microwave in room . It’s really hard without microwave specially when you have children . Otherwise all over was good
Everything was fabulous
Stayed in April 2024
Reviewed: 11 April 2024
Pejcinoski
AustraliaNa
Clean and comfortable
Stayed in April 2024
Reviewed: 11 April 2024
Yanti
IndonesiaTissue, shower cap and milk did not refill when it empty
Location and perfect property
Stayed in April 2024
Reviewed: 9 April 2024
Tonyyachouh
AustraliaVery close to central stationary shops around. Indoor Swimming pool on top and gym with basic machines
Stayed in April 2024
Reviewed: 9 April 2024
Phillip
AustraliaWould have happily given this property a perfect 10, except for the fact that after a long day & checking in at 2230 we discovered there was no bar open & no mini-bar.
Staff, modern spotlessly clean room, great location. Short walk to Chinatown.
Stayed in April 2024
Reviewed: 9 April 2024
Rebecca
AustraliaCarpets especially in hallways are a bit old
Bfast well priced Shower nice and big
Stayed in April 2024
Reviewed: 9 April 2024
Anthony
AustraliaPerfect location next to Central station and handy to Chinatown.Good value for money and staff always helpful and friendly and the rooms always clean.
Stayed in April 2024
Reviewed: 9 April 2024
Oldmikey
AustraliaA little expensive, however that seems to be the way with everything these days.
Good sized rooms. Clean. Comfortable beds. Not all rooms have good views though. Staff were excellent. Very helpful. Always a good place to stay when visiting, or transiting Sydney.
Stayed in April 2024
Reviewed: 9 April 2024
Rosemary
AustraliaNo complimentary biscuits with tea and coffee in room.
Room was fine, Location was good. Didn’t have Breakfast
Stayed in April 2024
Reviewed: 9 April 2024
Christine
AustraliaHotel is starting to age, taps were constantly dripping, advised concierge who had someone attend but it still dripped and there was a strong musty odour in the room, they also attended this with a strong overpowering air freshener, but the next day whenever you enter the room after being away you get hit with a strong musty odour.
Location was great, room was spacious
Stayed in April 2024
Reviewed: 8 April 2024
Kirsty
United KingdomThe pool was very cold.
It has a comfortable room and a great breakfast. The location is very central and close to Chinatown, easy to get to, and right next to the Central Train Station. The staff were very friendly.
Stayed in April 2024
Reviewed: 8 April 2024
Rebecca
United KingdomThe room wasn't very clean, thick dust on all skirting boards, carpet not properly hoovered, dust in corners and on shelves.
Location was excellent, and the breakfast was brilliant, so much on offer!!
Stayed in April 2024
Reviewed: 8 April 2024
Guywerz
Thailand8:00 am monday morning . start rapair somethings very loud and noisy.
Best location. Near Bus station,Tram,Train
Stayed in April 2024
Reviewed: 8 April 2024
Rhys
AustraliaBathroom was a little dirty and aging but nothing a good clean and a little maintenance can't fix. Otherwise couldn't fault much.
Great location, decent size rooms, great view.
Stayed in April 2024
Reviewed: 8 April 2024
Ivan
AustraliaTo noisy. Would be good to have better sound proofing from street noise.
Stayed in April 2024
Reviewed: 8 April 2024
Olliver
AustraliaGreat location and central to most things
Stayed in March 2024
Reviewed: 7 April 2024
Annandale
AustraliaEasy and convenient Great staff Amazing restaurant
Stayed in April 2024
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