92 Franklin Street, Adelaide CBD, 5000 Adelaide, Australia
#9 of 113 hotels in Adelaide
Guests' ChoiceBased on 632 hotel reviews
8.8Cleanliness
9.4
Comfort
9.3
Location
9.4
Facilities
9.0
Staff
9.7
Value for money
9.0
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 May 2024
Julie
AustraliaQuirkiness and location
Stayed in May 2024
Reviewed: 10 May 2024
Peta
AustraliaRoom was pretty cramped with two bags needing to be stored.
Fantastic meals, very friendly, extremely helpful staff. Comfortable bed and great location.
Stayed in April 2024
Reviewed: 9 May 2024
Helen
Australiainteresting decor, friendly staff, yummy food in bar, good selection of beers, room and ensuite not huge but well laid out, quiet evening so good for sleep, pity we were leaving early next morning.
Stayed in May 2024
Reviewed: 6 May 2024
Zoe
AustraliaThe room was up beat and the bed comfortable . There were complimentary snacks and drinks which was a really nice touch . Real milk was provided for tea and coffee. The bathroom was modern and clean. The girl who checked us in was very friendly and helpful.
Stayed in May 2024
Reviewed: 6 May 2024
Nicholas
AustraliaWanted a classic pub hotel experience and the Franklin provided exactly that
Stayed in May 2024
Reviewed: 1 May 2024
Pittaway
AustraliaA bit noisy in am on the Road side of building
Staff super helpful bed was excellent and the free mini bar was exceptional
Stayed in May 2024
Reviewed: 1 May 2024
Robyn
AustraliaNothing to complain about would stay again and let others know about this gem of a hotel
The Franklin was a great place to stay central to where i needed to be Clean comfortable rooms with great little touches They also up graded my room which i thought was awesome the room had a bath so big you could do laps in it lol The staff where friendly helpful and attentive
Stayed in April 2024
Reviewed: 25 April 2024
Robin
AustraliaHaving to take luggage up the stairs, no lift, but staff more than happy to help and move luggage for you, even if you are leaving early, so not really a problem, just a matter of telling them you will need help.
Bathroom large and clean, good towels. Room size was good, tea and coffee facilities etc. were good, bag of goodies which nice touch, television good and big, staff very friendly and helpful, always checking everything was ok, Chicken Salad for dinner in dining room absolutely excellent.
Stayed in April 2024
Reviewed: 25 April 2024
Scott
AustraliaThe only thing was that the hotel doesn’t open until 11am, which made it difficult for storing luggage when we arrived early in the first day but the staff were great and helped us out.
Clean, funky and spacious room. Good location within walking distance to key venues and transport. Friendly and helpful staff
Stayed in April 2024
Reviewed: 21 April 2024
James
AustraliaBeing across from the bus terminal it was a little noisy but it didn’t detract too much from the enjoyment of staying there. Shower head didn’t work well, maybe need replacing.
Charming Aussie pub in the heart of Adelaide. Small but fun room design. Great front bar with quality food. Free mini bar and snacks in room wow. Staff were brilliant really attentive and friendly.
Stayed in April 2024
Reviewed: 20 April 2024
Robin
AustraliaVery dark walls of room, needs to lighten up
Stayed in April 2024
Reviewed: 15 April 2024
Phillip
AustraliaNoise but I had ear plugs.
Pub ambience but very welcoming a friendly.
Stayed in April 2024
Reviewed: 5 April 2024
Jan
AustraliaStairs up to room might be a challenge for older people but I managed ok!
The hotel is charming and olde worldy ...but looks to be popular with younger people. Pleasant staff showed me to my room, which was boutique styled, explaining the coffee machine and fridge contents were complementary. Nice touch... Tried a couple of drinks, and bottled water for hot drink was handy. Also had a goody bag of snacks which was a nice surprise. I didn't eat there as was going to footy but looked to have a good choice of food. Very handy to transport to get to Adelaide Oval, on bus/tram ( could walk, but a bit far at night) and theres a free tram to shopping in the mall. Opposite Adelaide bus terminal which was handy for me, being from the country. Pleasant stay.
Stayed in April 2024
Reviewed: 29 March 2024
Samantha
AustraliaBeautiful old building, great staff, great service
Stayed in March 2024
Reviewed: 28 March 2024
Jane
United KingdomThe party did not end at 11pm!
Old fashioned and contemporary
Stayed in March 2024
Reviewed: 28 March 2024
Mark
United KingdomThere is a quite long staircase which is a nuisance when taking luggage upstairs but assistance is available to take heavy luggage up or down which is great. No drawers or cupboard in the bedroom for storing clothing.
The hotel could be better described as a pub with rooms (just 6 in total). Room 5 is a bit on the small side but as a solo traveller, absolutely fine and the bathroom was enormous. The pub downstairs had an excellent selection of drinks and a varied food menu. The hotel is directly opposite Adelaide bus station which was one of my reasons for choosing it.
Stayed in March 2024
Reviewed: 24 March 2024
Philippa
New ZealandRoom was small so required organisation to manage luggage etc.
Great design led pub. Cool to stay in classic Aussie style with a twist. Lovely bathroom. Nice balcony. Enjoyed meal downstairs. We were made very welcome and appreciated the complimentary drinks . Well organised. Helpful staff.
Stayed in March 2024
Reviewed: 23 March 2024
Marie
United StatesRoom was extra large and comfy
Stayed in March 2024
Reviewed: 22 March 2024
Rebecca
AustraliaThere was construction work near by which started early around 6am and was very noisy
The staff were very friendly and the room was beautiful. The complimentary snacks and beverages were a bonus!
Stayed in March 2024
Reviewed: 17 March 2024
Paul
AustraliaGreat staff. Love the style and decor.
Stayed in March 2024
Reviewed: 17 March 2024
Susan
AustraliaToiletries should have been replaced daily.
The room was very spacious. Although it was a weekend the noise from the bar downstairs did not interrupt our sleep.The balcony was a great spaceto spend soe time on in the afternoon.
Stayed in March 2024
Reviewed: 10 March 2024
Philippa
AustraliaSpacious room with some great touches, like the little goody bag, free stocked fridge, and Nespresso machine. Bed was super comfortable. Enjoyed being able to hang out in the bar downstairs, and would have enjoyed the garden more if it hadn't have been so hot!
Stayed in March 2024
Reviewed: 9 March 2024
Sean
United KingdomI loved everything about it.
Really stylish, super-friendly staff and the biggest bath I have ever seen. Some really thoughtful little touches like a well-stocked complimentary mini bar and welcome candies.
Stayed in March 2024
Reviewed: 7 March 2024
Jacco
NetherlandsOne minor thing: our airco was very noisy
Great place! Nice people!
Stayed in March 2024
Baião, Portugal
Sirmione, Italy
Box, UK
Brößnitz, Germany
Stafylos, Greece
Ödkarby, Finland
Ventimiglia, Italy
Siracusa, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content