14 Queen Street, Woollahra, 2025 Sydney, Australia
#155 of 325 hotels in Sydney
Guests' ChoiceBased on 1075 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
9.5
Facilities
8.0
Staff
9.0
Value for money
8.0
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 April 2024
Julia
AustraliaGreat location and lots of overnight street parking. Loved breakfast at the fireplace. The room and bathroom were very small, but ok for one night.
Stayed in April 2024
Reviewed: 22 April 2024
Suso
United StatesMy room was tiny. No view at all (brick wall). I could have upgraded for a fee but had no idea that the place was that small until I checked in. A/c worked great and bed was comfy.
Very small but cute.
Stayed in March 2024
Reviewed: 22 April 2024
Rachael
AustraliaThe bathroom is a little tight and there is no ventilation. It is also difficult when you know the usual going price but see the price jump when a festival is in town. This has happened where we have stayed on non-festival dates and the prices seemingly triple for festival dates for the exact same room and service.
Location is a major plus for our needs. I also liked the most recent room we stayed in, it had a lovely courtyard we could use. It was great to also see the Hotel has taken on customer feed back and corrected some of the previous negatives.
Stayed in March 2024
Reviewed: 21 April 2024
Hall
AustraliaThe fridge was very small, I had to take out All of the expensive bar fridge stuff to put my own things in, It was inconvenient
I liked the fact that it was close to everything and my dogs enjoyed the place. We organised our parking and it was sorted easy access in and out whenever we needed
Stayed in March 2024
Reviewed: 13 April 2024
Lillian
AustraliaNo fan in bathroom, lots of moisture and hard to dry out the room. Notice on bathroom door to keep closed otherwise steam can set off fire alarm requiring fire dept call out fee of $1700. Better solution would be to put a fan in the window.
Great location, close to shops and eateries
Stayed in April 2024
Reviewed: 12 April 2024
Tim
AustraliaRoom was a bit old. Bit of a musty smell but it was clean. Limited plug sockets.
Location is great. Hotel has a lot of character, but it is definitely showing its age. It is well priced, so if you're on a budget it should be fine for you.
Stayed in April 2024
Reviewed: 11 April 2024
Samuel
Australiaroom too small
breakfast included. good value
Stayed in April 2024
Reviewed: 9 April 2024
Katie
AustraliaNo complaints
The customer service was exceptional. The hotel is quaint, comfortable and the location is fantastic.
Stayed in March 2024
Reviewed: 3 April 2024
Susan
AustraliaVery convenient for the city. Nice to be in a small hotel. Breakfast was simple but good and coffee great.
Stayed in March 2024
Reviewed: 2 April 2024
Andrew
AustraliaThe floors creaked, the room and bathroom were small. We had to drag our bags up a two flights of stairs, there was no concierge or porter. I don't think it qualifies as a 4 star hotel,, it needs an upgrade, is noisy and has b very limited parking.
It was a good location close to the function we were attending.
Stayed in March 2024
Reviewed: 1 April 2024
Lisabeth
NorwayIt’s close to the road, and you can hear airplane sounds. - but in my mind it’s a con it’s right beside the road and easy transportation.
It’s middle of Bondi beach and Sydney. Bus number 333 and 440 goes all the time. It’s perfect.
Stayed in April 2024
Reviewed: 1 April 2024
Ruth
AustraliaVery good! Excellent coffee and friendly service! Breakfast included in the price was an added bonus...
Stayed in March 2024
Reviewed: 31 March 2024
Katrina
AustraliaThe room smelt musty, bathroom had no ventilation
Location, ease of access, security, cafe on premises
Stayed in March 2024
Reviewed: 31 March 2024
Gareth
AustraliaNothing
It's very Martin Sharp when Sydney was more than a property price and rabbit hutches. The staff were all very hospitable, the room was full of interesting pieces, the bed afforded a most comfortable sleep. You can walk down Oxford Street to town.
Stayed in March 2024
Reviewed: 29 March 2024
Fiachra
AustraliaThe only issue was the super bright lights outside my room. A more sleep friendly option would be great.
Love the character of the hotel.
Stayed in March 2024
Reviewed: 26 March 2024
Rebekah
AustraliaThe room was quite small - it’s good if you’re not planning on being their long but definitely not much room to move.
Everything! We were here for a concert at the Hordern Pavilion and it was the perfect location - close to the pavilion with great restaurants nearby and in a beautiful neighborhood. Easy to get a bus from central to this spot. The staff were very friendly and accommodating, the room was nice and clean and the hotel has a nice old (but well kept) charm about it. Cafe downstairs is very handy for morning coffees etc. and the rooftop was a nice surprise!
Stayed in March 2024
Reviewed: 25 March 2024
Lauren
AustraliaParking wasn't available. The bathrooms are small but clean.
The Hotel was comfortable, clean, quiet and staff were easy to access out of hours. Great place to stay overnight. We were there for an event at the Hordern Pavillion and it was easy to walk to.
Stayed in March 2024
Reviewed: 25 March 2024
Rebecca
AustraliaStreet noise, lack of parking
Location, cleanliness and really friendly staff
Stayed in March 2024
Reviewed: 24 March 2024
Julie
AustraliaThere was no assistance to carry my luggage up the flight of steps, eg. elevator or luggage ramp.
The era of the building. The old worldly character to it.
Stayed in March 2024
Reviewed: 20 March 2024
Juliet
United KingdomThe facilities were tired, particularly in my room. Needs a refresh.
Location great. Staff lovely and friendly. Good coffee.
Stayed in March 2024
Reviewed: 10 March 2024
Rhiannon
United KingdomNot a 4 star hotel.
Closeness to stadium and breakfast was good
Stayed in February 2024
Reviewed: 5 March 2024
Andrew
AustraliaBeing in a Pet Friendly room means that you have a tiled floor and a lot less comforts that you would want. It definitely isn't a luxury hotel if you need a pet friendly room. But for the location and access it's very practical. Parking is a challenge...only about 8-9 spots for potentially 30 ish rooms. So we found we could not park inside the gate for our whole stay. The local precinct parking has 2 hour rotation between 8am and 9pm...so if you intend to leave the car for the day...watch out. Finally...the pet room did have an issue with ants. So be careful with open containers.
The location for access to the Eastern suburbs is perfect. Access in is very easy. The hotel offers a complimentary small breakfast (eg ham and cheese croissant and coffee, or yogurt/granola and coffee) for each guest. This was really effective and easy in the morning. Our room was a Pet Friendly room so it came directly off the parking lot, so access for pets was excellent.
Stayed in March 2024
Reviewed: 5 March 2024
Janet
AustraliaCan't think of anything I would complain about
The room was clean and comfortable and the aircon worked well. The staff were friendly and helpful and it as wonderful to find somewhere where we could park our vehicle safely
Stayed in March 2024
Reviewed: 4 March 2024
Suze
AustraliaThe setup of the Gate House family room is perfect
Stayed in February 2024
Preston, UK
Kuta, Indonesia
Međugorje, Bosnia-Herzegovina
Jaca, Spain
Odesa, Ukraine
Paris, France
Sala Bolognese, Italy
Lincoln, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content