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Reviews of The Imperial Hotel

115 Murwillumbah Street, 2484 Murwillumbah, Australia

#3 of 5 hotels in Murwillumbah

Guests' Choice

Review score

Based on 1216 hotel reviews

8.2

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.7

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 5 June 2024

    8.0
    Affordable, quiet and clean- lovely modern fit out
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    It was very convenient for my work commitments that evening Being a Tuesday night, it was quiet so I didn’t need the complementary earplugs

    Stayed in June 2024

  • Reviewed: 3 June 2024

    7.0
    Loved our stay and would come back.
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The hot water took a long time and unfortunately wasn’t very hot.

    Really friendly staff and great location for the Rail Trail.

    Stayed in May 2024

  • Reviewed: 2 June 2024

    8.0
    I loved it
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Husband didn’t like how load the music was

    Very clean great food and location. Bed was very comfortable

    Stayed in June 2024

  • Reviewed: 30 May 2024

    9.0
    We were very impressed with the renovation and restoration of the hotel to suit its era.
    • Leisure trip
    • Group
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    People in room next door were noisy outside on the balcony

    Breakfast was not included and for the price it could have been included.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Very relaxing , helpful friendly staff, good food & great price
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Location is awesome! Very central.

    Stayed in April 2024

  • Reviewed: 25 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    I had to bump into local drunks when I drove into the car park in and out because there is a hotel pub right next to it The drunk, presumably local lady, screamed out at me, "Look at that Asian! I can't speak English!!! Well. I don't think I will ever come back to this place because of the drunks everywhere near the hotel. It would be much nicer if there was a bedside table lamp but no biggy. Or some chair and tabel for the kitchen. I'm wondering why the bathroom is so huge and there is no sitting area for the dining, considering the kitchen is well set up. The TV in the room is awkwardly positioned , it is in the very top corner in the room. The toster and kettle were sitting too high on the shelf within PowerPoint next to it. Very awkward position to have power point.

    Clean facilities and pretty much everything was in the room, so it would have been good for long-term staying, as well as there was an induction cook top in the little kitchen. It is well set up. A good part of the location is walking about a museum to look at just around the corner and a nice little walk to the side road, and you ended up somewhere tropical. It's a very spacious bathroom. I've never been in considering in a single bedroom. It was nearly bigger than the actual room.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Really lovely with no major problems the Bistro meals were spot-on and the Drinks were cod.
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night

    Parking can be an issue.

    On arrival I was shown a room that was not what I expected and realised I needed to upgrade , the Staff were very helpful and there was no issues, I was very thankful for their understanding and assistance. I will stay again in the future. Highy reccomend.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    7.0
    good location and comfortable room.
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 2 nights

    too many stairs for me,as Im an older person.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    No table or chairs in room had to have breakfast sitting on the bed??

    Had dinner in their restaurant so very and was very good

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Great stay. Very much enjoyed.
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything.

    Stayed in March 2024

  • Reviewed: 20 May 2024

    8.0
    The place rooms and public areas so clean and tidy. A credit to the housekeeper.
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Design a better hot water system. I wasted a lot of water waiting for it to get hot ?the

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Location of the room, behind the cellar down a hallway with beer kegs running down. The lock system on the door, couldn't open the door quickly. This room is set up for disability, not even a hook to hang in the bathroom for a towel. A piece of timber in the window frame for security so it doesn't open from the outside. Lack of parking for accommodation customers.

    Location, centralised in the middle of town. The bed was comfortable.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Very well appointed, modern and clean wirh a very nice bar & restaurant. Fully and tastefully modernised and an excellent location. Great value for money

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Great place to stay, staff were really lovely and the location was brilliant.
    • Family with young children
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Not much not to like.

    Location. Staff were fantastic.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Great location, value and character stay
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Need a sign saying in room.hot plates are not connected. A microwave in the space provided would be great. The provided toaster may be more likely to cause late night emergency evacuation alarms. Some rooms are ducted a/c and do not have air con control in room. If this is important, ask for a room with split system. Internal rooms may be quieter.if needed. Not sure if they have skylights.

    Well renovated- modern, clean facilities with traditional character retained. Friendly helpful staff. Earplugs provided in noisy rooms. Ask for a quieter room on booking recommended. Complimentary local bottled water and nice toiletries supplied on wall to minimise waste.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    A very enjoyable stay,would certainly stay again.
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room I was on had no bedside lamps other than that everything was else was great

    Was in the heart of town. The most delicious Barramundi. Complements to the Chef. It was a Sunday so there was free live music,very enjoyable.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Nice stay in an old country pub
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Very clean, good renovation, friendly staff.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Good option for short stay whilst exploring Murwillumbah
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Bed side lamps would be nice

    Clean and simple

    Stayed in May 2024

  • Reviewed: 1 May 2024

    7.0
    A wonderful way to experience a genuine Rural historic hotel but with modern day comfort.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    TV was hung on side wall making it impossible to watch from bed. No side lights or bedside lamps so had to have bright ceiling light or pitch black.

    Central location, great dinners, very clean and freshly decirated

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Grand old hotel, tastefully updated accommodation area
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights

    located in centre of town but not noisy. grand old hotel. Rooms and whole of accommodation area recently updated. to a high standard. Fairly compact rooms, but functional. Very comfortable bed. Thick sheets. Good option of duvet or light blanket. Modern ensuite bathroom. Good meal choices in hotel downstairs.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night

    A huge bathroom... bigger than the smallish bedroom. Fine for an overnight stay. Staff very good.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Beautiful little getaway
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Balcony room overlooking car park, noisy vent or kitchen extractor fan right next to room. We didn’t end up using balcony. I feel this should be mentioned when checking in and option to have a normal room. Obviously owners know about this as there are earplugs on the room..

    Beautifully renovated, all the creature comforts and friendly, helpful staff. Comfortable bed and lovely little kitchenette.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely renovated rooms..All was good

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Overnight In Murwillimbah
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really. It would be nice to have a bedside lamp but we understand that because of the age of the building the wiring isn’t there. A very minor issue!

    Very spacious rooms and everything was very clean. Bed was very comfortable

    Stayed in April 2024

Showing 1 – 25

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