10-12 Phillip Island Road, Newhaven, 3925 Phillip Island, Australia
#2 of 2 hotels in Phillip Island
Guests' ChoiceBased on 882 hostel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
8.7
Facilities
8.3
Staff
8.8
Value for money
8.5
Free WiFi
10.0
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End of dialog contentReviewed: 1 May 2024
Karen
AustraliaLack of free wifi (but we didn't ask!)
Big comfortable beds. Plenty of room.
Stayed in May 2024
Reviewed: 30 April 2024
Michelle
SingaporeIt's a little far away from most food options, and we would have liked at least a mini fridge.
Good value, very much appreciated the heater in the room
Stayed in April 2024
Reviewed: 28 April 2024
Danuka
AustraliaKitchen wasn’t open early in the morning around 5:30 am. Wasn’t open at 6:35 am either.
Nice location.
Stayed in April 2024
Reviewed: 28 April 2024
Suzanne
AustraliaWhat I expected from a YHA. Very easy to find and park. Good location for the main roads across the island, everything was therefore easy to navigate to (Cape Woolamai, winery, penguins). Nice breakfast at the very convenient cafe next-door. Would choose to stay here again.
Stayed in April 2024
Reviewed: 27 April 2024
Natalie
AustraliaThe dooner on the bed was to thin and the pillows were terrible , we had no access to our kitchen on level two or the tv room it was hired out , this was disappointing, we had to go to level one . A small Fridge in the room would have been nice and the internet is terrible so Netflix didn’t work for us we had to connect via my phone and that will be costly but my some wanted to watch happy feet after visiting the penguins . The rooms also had mozzies we killed 5 with the local brochure lol 😂 but the rooms were clean and the kitchen area is amazing although we opted to eat out due to not being able to use the kitchen on level two .
The receptionist was wonderful 11/10 just amazing
Stayed in April 2024
Reviewed: 27 April 2024
Sovann
AustraliaLocation
Stayed in April 2024
Reviewed: 15 April 2024
Shree
Australiathe details on this website wasn't clear enough for me to understand if the toilet and bathroom were in the room or not. The entire floor had a weird food smell.
The room and bathroom were pretty clean. It's located in the prime location. It was easy to check in even after hours.
Stayed in April 2024
Reviewed: 9 April 2024
Jorden
AustraliaThe place was a bit empty and there was not a lot of activity in the shared spaces.
Clean rooms, quick and easy check-in,
Stayed in April 2024
Reviewed: 6 April 2024
Shantra
AustraliaStaff were friendly. Great facilities and nice & clean.
Stayed in April 2024
Reviewed: 6 April 2024
Jacqueline
AustraliaSome of the Guilin the 1st night were rather loud.
Clean & friendly staff.
Stayed in April 2024
Reviewed: 5 April 2024
Sab
AustraliaThe property was perfect, but unfortunately there was a large group of uni students that weren’t very considerate, they basically saw the first floor had their own rather than a shared space. They were very noisy and took up a lot of space in the kitchen. They put on loud music in the eating area before 8am. They placed football in the carpark and using my car to put their drinks and jacket on, that wasn’t very nice. The manger of the hostel, gave access to the kitchen at the second floor to have more relaxing time. We suggest to the manager next time to keep an eye to large groups.
Good location, friendly and professional customer service. Clean and nice bedroom with comfy large mattress and clean bathroom. Nice and clean kitchen and lovely balcony where you can relax your time.
Stayed in April 2024
Reviewed: 2 April 2024
Mtw
United KingdomYou need a car to get to most places on Philip Island
Great facilities (good kitchen, rooftop balcony, tv room etc.), clean place, parking outside. Plenty of info available for walks etc.
Stayed in January 2024
Reviewed: 25 March 2024
Nadine
New ZealandRoof-too terrace closed. No breakfast (was mentioned on Booking.com) No cleaning at all on Saturday even though it was very busy in the hostel. The hostel consists of two levels which are identical - but you can only access the level your room is at. Makes sense but the level I was at had been „taken over“ by a large group (25-30ppl). They were lovely people but as happens with groups they just take over - there was no chance at all for other guests to use the lounge or on Sat evening there wasn‘t even space to sit and have dinner since they needed literally all chairs and desks. I would have loved to have the opportunity to use the other level. I extended a night but the staff on Sunday had no clue how to use the booking system. She couldn‘t even find my existing booking (even though I was checked in) and told me they were fully booked. Then I showed her the availability on Booking.com and I had to make the booking there even though I was at the reception desk and would have loved to give the YHA the chance to save the commission by a direct booking. The staff was lovely but obviously had not training at all. The „fully“ booked hostel turned out to be very quiet that night and I had the 12-bed dorm entirely for myself. These are just notes. No negative feedback as this hostel was one of the best I have stayed at in Victoria.
YHA never lets you down. Good facilities. Big and well-equipped kitchen. Check-In staff (on Friday) was great.
Stayed in March 2024
Reviewed: 24 March 2024
Kenneth
AustraliaBed could be more comfortable.
Location.
Stayed in February 2024
Reviewed: 13 March 2024
Shuk
Hong KongThe room is very hot. The fan provided could not help much. The mattress is not very comfortable. We can hear the noise of road traffic in our room.
The kitchen is very well equipped and organised.
Stayed in March 2024
Reviewed: 11 March 2024
Wong
AustraliaNo air conditioner in the room.
Kitchen
Stayed in March 2024
Reviewed: 3 March 2024
Song
CanadaThe wifi signal was not very strong. Some of the heating elements of the stoves in the kitchen didn't work. Power outlet by the bed would be much more convenient.
Good location, very clean room. Good common kitchen area.
Stayed in March 2024
Reviewed: 2 March 2024
Bek
AustraliaQuality was not great.
Room had everything we needed. Location was perfect.
Stayed in February 2024
Reviewed: 28 February 2024
Hermann
AustraliaPlease do not hold Fire doors open with wedges
Stayed in February 2024
Reviewed: 27 February 2024
Amy
Australianot many furniture inside the room - an extra chair and table would be nice
clean facilities, majority of staff were friendly, good location
Stayed in January 2024
Reviewed: 26 February 2024
Alison
AustraliaLift wasn't working and my partner struggled to use steps after he had a forefoot amputation. Kitchen was also closed on our level and we were required to use next level which we couldn't do as 1 flight of steps was already to much.
Room was comfortable and clean. Staff were very welcoming.
Stayed in February 2024
Reviewed: 17 February 2024
Ralph
AustraliaCommon toilet
Cleanliness
Stayed in January 2024
Reviewed: 12 February 2024
Joanne
United KingdomAway from resorts
Quiet
Stayed in February 2024
Reviewed: 5 February 2024
Robyn
AustraliaNothing! All good.
Very clean, nicely presented and a convenient location. Safe parking too. The lady at reception was so nice too!
Stayed in February 2024
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