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Reviews of The Island Accommodation 3 stars

10-12 Phillip Island Road, Newhaven, 3925 Phillip Island, Australia

#2 of 2 hotels in Phillip Island

Guests' Choice

Review score

Based on 882 hostel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 1 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Lack of free wifi (but we didn't ask!)

    Big comfortable beds. Plenty of room.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    It's a little far away from most food options, and we would have liked at least a mini fridge.

    Good value, very much appreciated the heater in the room

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Nice and comfy.
    • Leisure trip
    • Solo traveller
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Kitchen wasn’t open early in the morning around 5:30 am. Wasn’t open at 6:35 am either.

    Nice location.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Convenient and value for money
    • Leisure trip
    • Group
    • Twin Suite
    • Stayed 1 night
    • Submitted via mobile

    What I expected from a YHA. Very easy to find and park. Good location for the main roads across the island, everything was therefore easy to navigate to (Cape Woolamai, winery, penguins). Nice breakfast at the very convenient cafe next-door. Would choose to stay here again.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    7.0
    It was great we were happy 😊
    • Leisure trip
    • Family with young children
    • Twin Suite
    • Stayed 1 night
    • Submitted via mobile

    The dooner on the bed was to thin and the pillows were terrible , we had no access to our kitchen on level two or the tv room it was hired out , this was disappointing, we had to go to level one . A small Fridge in the room would have been nice and the internet is terrible so Netflix didn’t work for us we had to connect via my phone and that will be costly but my some wanted to watch happy feet after visiting the penguins . The rooms also had mozzies we killed 5 with the local brochure lol 😂 but the rooms were clean and the kitchen area is amazing although we opted to eat out due to not being able to use the kitchen on level two .

    The receptionist was wonderful 11/10 just amazing

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Pretty good stay but unclear website information if its ensuite or not.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    the details on this website wasn't clear enough for me to understand if the toilet and bathroom were in the room or not. The entire floor had a weird food smell.

    The room and bathroom were pretty clean. It's located in the prime location. It was easy to check in even after hours.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Stayed in a comfortable private room with ensuite that was clean. Common areas were deserted though.
    • Leisure trip
    • Solo traveller
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    The place was a bit empty and there was not a lot of activity in the shared spaces.

    Clean rooms, quick and easy check-in,

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Simple, clean & family friendly with everything you need. Good vibe. Will be back for sure!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were friendly. Great facilities and nice & clean.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Nice would stay there again.
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Some of the Guilin the 1st night were rather loud.

    Clean & friendly staff.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    This was the third time for us in 10 years and we really like the hostel and we suggest this place 100%.
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    The property was perfect, but unfortunately there was a large group of uni students that weren’t very considerate, they basically saw the first floor had their own rather than a shared space. They were very noisy and took up a lot of space in the kitchen. They put on loud music in the eating area before 8am. They placed football in the carpark and using my car to put their drinks and jacket on, that wasn’t very nice. The manger of the hostel, gave access to the kitchen at the second floor to have more relaxing time. We suggest to the manager next time to keep an eye to large groups.

    Good location, friendly and professional customer service. Clean and nice bedroom with comfy large mattress and clean bathroom. Nice and clean kitchen and lovely balcony where you can relax your time.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Bed in 12-Bed Dormitory Room
    • Stayed 2 nights

    You need a car to get to most places on Philip Island

    Great facilities (good kitchen, rooftop balcony, tv room etc.), clean place, parking outside. Plenty of info available for walks etc.

    Stayed in January 2024

  • Reviewed: 25 March 2024

    8.0
    Amazing hostel! I would stay again
    • Leisure trip
    • Solo traveller
    • Single Bed in 12-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Roof-too terrace closed. No breakfast (was mentioned on Booking.com) No cleaning at all on Saturday even though it was very busy in the hostel. The hostel consists of two levels which are identical - but you can only access the level your room is at. Makes sense but the level I was at had been „taken over“ by a large group (25-30ppl). They were lovely people but as happens with groups they just take over - there was no chance at all for other guests to use the lounge or on Sat evening there wasn‘t even space to sit and have dinner since they needed literally all chairs and desks. I would have loved to have the opportunity to use the other level. I extended a night but the staff on Sunday had no clue how to use the booking system. She couldn‘t even find my existing booking (even though I was checked in) and told me they were fully booked. Then I showed her the availability on Booking.com and I had to make the booking there even though I was at the reception desk and would have loved to give the YHA the chance to save the commission by a direct booking. The staff was lovely but obviously had not training at all. The „fully“ booked hostel turned out to be very quiet that night and I had the 12-bed dorm entirely for myself. These are just notes. No negative feedback as this hostel was one of the best I have stayed at in Victoria.

    YHA never lets you down. Good facilities. Big and well-equipped kitchen. Check-In staff (on Friday) was great.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Bed could be more comfortable.

    Location.

    Stayed in February 2024

  • Reviewed: 13 March 2024

    7.0
    Ok for a brief stay.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The room is very hot. The fan provided could not help much. The mattress is not very comfortable. We can hear the noise of road traffic in our room.

    The kitchen is very well equipped and organised.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    No air conditioner in the room.

    Kitchen

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Suite
    • Stayed 1 night
    • Submitted via mobile

    The wifi signal was not very strong. Some of the heating elements of the stoves in the kitchen didn't work. Power outlet by the bed would be much more convenient.

    Good location, very clean room. Good common kitchen area.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    7.0
    Great location, friendly and helpful staff. Cafe downstairs was amazing!
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Quality was not great.

    Room had everything we needed. Location was perfect.

    Stayed in February 2024

  • Reviewed: 28 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Suite
    • Stayed 4 nights

    Please do not hold Fire doors open with wedges

    Stayed in February 2024

  • Reviewed: 27 February 2024

    7.0
    Good for a one night stay
    • Leisure trip
    • Family with young children
    • Twin Suite
    • Stayed 1 night

    not many furniture inside the room - an extra chair and table would be nice

    clean facilities, majority of staff were friendly, good location

    Stayed in January 2024

  • Reviewed: 26 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Lift wasn't working and my partner struggled to use steps after he had a forefoot amputation. Kitchen was also closed on our level and we were required to use next level which we couldn't do as 1 flight of steps was already to much.

    Room was comfortable and clean. Staff were very welcoming.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Awesome
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Common toilet

    Cleanliness

    Stayed in January 2024

  • Reviewed: 12 February 2024

    9.0
    Quiet location. Well equipped.
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Away from resorts

    Quiet

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    Excellent value for money in a neat, clean room with private bathroom.
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing! All good.

    Very clean, nicely presented and a convenient location. Safe parking too. The lady at reception was so nice too!

    Stayed in February 2024

Showing 1 – 25

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