196 Woolcock Street, 4812 Townsville, Australia
#38 of 43 hotels in Townsville
Guests' ChoiceBased on 173 hotel reviews
7.0Cleanliness
7.5
Comfort
7.4
Location
8.5
Facilities
7.1
Staff
8.6
Value for money
7.3
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Elizabeth
AustraliaOnly thing bad was the pot holes in the road.
Very relaxing place to stay. Friendly Staff and clean facilities.
Stayed in April 2024
Reviewed: 13 April 2024
Daniel
AustraliaLimited facilities for kids. The kids bunk was very noisy(creaking ) every time someone moved. Couch very old and covering cracked. It was covered with an old blanket. The outside lights didn’t work, but this and other maintenance issues were dealt with promptly.
Location and price. The kids loved the slide into the pool. Staff were great.
Stayed in April 2024
Reviewed: 1 April 2024
Debra
United KingdomThe aircon fan behind room was noisy. The happy dogs next to us that barked when we moved around.
Convenience
Stayed in March 2024
Reviewed: 24 March 2024
Katherine
AustraliaThe dust around the air conditioning
Everything
Stayed in March 2024
Reviewed: 17 March 2024
Kristy
AustraliaConvenient location with many take away stores within walking distance. Close to everything. The cabin was clean and had everything we needed. Very friendly and accommodating staff.
Stayed in February 2024
Reviewed: 14 November 2023
James
AustraliaPrivate bathroom outside the room. First time I have seen a private bathroom like this
Comfortable bed
Stayed in November 2023
Reviewed: 29 October 2023
Geoffrey
New ZealandLocation of cabin was next to fast foods takeaway and highway. Very loud traffic noise until midnight
Price
Stayed in October 2023
Reviewed: 10 August 2023
Lutricia
AustraliaToilets/ bathrooms outside. Especially having children.
To be near and walking distance to restaurants, shopping centre close by.
Stayed in August 2023
Reviewed: 28 July 2023
Colleen
AustraliaThe fact it was pet friendly. We didn’t have a pet but after seeing how welcoming and comfortable for pets it is, we will soon 😁👍 Also loved the staff. There was a complication with our booking and the staff were very helpful and friendly. Very happy experience.
Stayed in July 2023
Reviewed: 23 July 2023
Barbara
AustraliaTeacup were badly stained they needed to be scrubbed, and I did 2 of them
Liked everything except toilet being outside
Stayed in July 2023
Reviewed: 21 June 2023
Caoimhe
United KingdomOne of the hobs is broken and the office closes at 4pm
Good facilities and the WiFi actually worked which is a rarity for holiday parks although it did drop out quite a bit. It was nice to have an oven to cook with
Stayed in June 2023
Reviewed: 30 April 2023
Jane
AustraliaIt was so clean and well maintained.
Stayed in April 2023
Reviewed: 5 April 2023
Michael
AustraliaPot holed driveway. Toilet smelled of urine
Very cool and comfortable room.
Stayed in April 2023
Reviewed: 1 February 2023
Tracy
AustraliaThat we couldn't stay longer
Location
Stayed in January 2023
Reviewed: 12 December 2022
Marylu
AustraliaNil
it was close to all facilities including the Mater Hospital at Pimlico
Stayed in December 2022
Reviewed: 20 November 2022
Rod
Australiait was a bit messy. I understand that some people live there, but there’s pellets and broken chairs and discarded alcohol bottles and crap all over the place at the end of some streets.
location (and price)
Stayed in November 2022
Reviewed: 20 November 2022
Denise
Australiathe seperate bathroom facilities
good location and friendly staff
Stayed in November 2022
Reviewed: 25 October 2022
Amber
Australiaroom
pool
Stayed in October 2022
Reviewed: 14 October 2022
Deborah
Australiano store at park
price and location
Stayed in October 2022
Reviewed: 3 October 2022
Marilyn
AustraliaBathroom other side of the carport.
It was very clean and convenient.
Stayed in September 2022
Reviewed: 20 March 2022
David
United StatesPaving needs some attention.
Good value for money. Bungalow was clean and tidy with working appliances. No complaints.
Stayed in March 2022
Reviewed: 29 December 2021
Stacey
AustraliaThe location is very convenient with many shops right next door or down the road.
Stayed in December 2021
Reviewed: 2 December 2021
John
AustraliaOk aircon took some working out
N/a
Stayed in December 2021
Reviewed: 7 November 2021
Whitman
Australiashower leaked and sprayed everywhere….wetting my clean clothes
neat tidy and in a great location.
Stayed in November 2021
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content