17 Gordon Street, 4740 Mackay, Australia
#51 of 62 hotels in Mackay
Guests' ChoiceBased on 251 hotel reviews
7.2Cleanliness
7.7
Comfort
7.7
Location
8.5
Facilities
7.3
Staff
8.7
Value for money
8.3
Free WiFi
10.0
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End of dialog contentReviewed: 29 June 2023
Leyton
AustraliaFood was great, staff were happy and ready to help round the clock nearly 24/7.
Stayed in June 2023
Reviewed: 25 June 2023
Julian
AustraliaPeople outside room smoking and drinking all day and night Yelling and screaming and arguing outside all night
Stayed in June 2023
Reviewed: 30 May 2023
Simone
AustraliaNo Wi-Fi in the rooms was a disadvantage.
Clean and tidy stop over Hotel, a nice break from hostel life.
Stayed in May 2023
Reviewed: 10 May 2023
Nimilote
AustraliaThe bed
Stayed in May 2023
Reviewed: 4 May 2023
James
United KingdomThe layers of dust on the floor with several toe nails and finger nails dotted around, half of the ceiling paint was dropping off. Other guests out drinking and carrying on the balcony until early hours of morning. Itched all night on the bed which was like a sheet of bricks
Absolutely nothing it is a disgrace
Stayed in May 2023
Reviewed: 24 April 2023
Susan
AustraliaThe carpet appears to be a little sticky, we had no water in the morning with no advise as to why. It came back on a little later.. The beds are comfortable but I feel the rooms themselves need a revamp especially with sticky carpet.
The beds were comfy
Stayed in March 2023
Reviewed: 21 April 2023
Post
AustraliaJust needs cooking appliances
It was great, but there is no microwave or any cooking essentials to help you with cooking food.
Stayed in April 2023
Reviewed: 18 April 2023
Vivienne
New ZealandStaff
Stayed in April 2023
Reviewed: 5 April 2023
Pjm8
AustraliaNo toaster. Kitchen Not clean, very dirty. Leaky shower. No tv remote. Crunchy burger buns.
Location. Own kitchen
Stayed in April 2023
Reviewed: 5 April 2023
Neil
Australianothing
good value, clean, nice staff
Stayed in April 2023
Reviewed: 20 March 2023
Harrison
AustraliaThe bed. The constant noise until 6 am in the morning .the restaurant was closed both nights,
Stayed in March 2023
Reviewed: 23 February 2023
Steve
AustraliaBroken bathroom door. Restaurant menu to many items unavailable.
Stayed in February 2023
Reviewed: 2 February 2023
Allan
AustraliaA double bed and a single bed in a small room. Double bed squashed up against the wall, no bedside table, no information pamphlets for anything, To get to room was upstairs and down a corridor that had tables and chairs all along, so you had to struggle to get through
The only good thing was it was quiet.
Stayed in February 2023
Reviewed: 31 January 2023
Olga
AustraliaThe shower water wasn’t coming out properly and the absence of the extraction fan in the bathroom made the condensation drip from the ceiling
Good overnight stay, good location, convenient restaurant downstairs and free parking if you’re travelling by car
Stayed in January 2023
Reviewed: 25 January 2023
Simpson
AustraliaThere is no cutlery in the room no microwave
We can go downstairs for a lovely meal some of the staff helped
Stayed in January 2023
Reviewed: 11 January 2023
Ian
AustraliaVery dated room
Central location
Stayed in October 2022
Reviewed: 24 December 2022
Simon
AustraliaThe food was crap but room Pk and staff friendly a d helpful
Stayed in December 2022
Reviewed: 22 December 2022
Kate
Australiamy room smelt like baby powder was poured around the room trying to cover the urine/ mild smell
Stayed in December 2022
Reviewed: 23 November 2022
Robert
Australiaold, uncomfortable bed
close to town and clean
Stayed in November 2022
Reviewed: 25 October 2022
Emilie
DenmarkThe ant's in my room, the dirty sheets and that the 24 hour staff was very loud, so it was difficult to sleep.
Location was fine
Stayed in September 2022
Reviewed: 10 October 2022
Jura
Australiavery outdated
staff were great
Stayed in October 2022
Reviewed: 28 August 2022
Kirsten
Australiathe bathroom hadn't been cleaned from the previous guests. slimey shower floor, old used bar of soap.
the staff were very pleasant
Stayed in August 2022
Reviewed: 20 August 2022
Judy
Australiaroom freshener -over powering had to leave door open for a while to let fresh air in
location
Stayed in August 2022
Reviewed: 17 August 2022
John
AustraliaRooms are run down, nowhere to sit, paint peeling off the ceiling, bathrooms need a good clean. Terrible overall and owners should be ashamed to offer such a miserable place to stay.
Did not have breakfast
Stayed in August 2022
Reviewed: 11 August 2022
David
AustraliaI was staying for a week and the room wasn't serviced
It's clean and close to town
Stayed in August 2022
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