35 Macrossan Street, 4877 Port Douglas, Australia
#99 of 185 hotels in Port Douglas
Guests' ChoiceBased on 806 hotel reviews
8.2Cleanliness
8.4
Comfort
8.5
Location
9.7
Facilities
8.2
Staff
9.0
Value for money
8.5
Free WiFi
8.3
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End of dialog contentReviewed: 5 December 2023
Helen
AustraliaLocation was excellent, large 1brm unit and was clean. Shannon was the best, very friendly and informative, makes a huge difference to the stay. Late checkout was really good. Thanks Shannon.
Stayed in December 2023
Reviewed: 13 November 2023
Donna
AustraliaN/A
It was in the Main Street, easy walking distance to the Marina and restaurants. Parking on site, locked gate in the evenings. Shannon the property manager was lovely.
Stayed in November 2023
Reviewed: 7 November 2023
Gregory
Australiafurniture, I am sure north queensland has a competition for most uncomfortable lounge.
Jen, staff member was exceptional and deserves a pay rise, she was always available to assist in anything we wanted from restaurants to outings or moving in or out, would definitely book again. location was excellent with direct access to town and very close to beaches and marina.
Stayed in October 2023
Reviewed: 7 November 2023
Jan
AustraliaThe accommodation was a nice one bed unit. It was a short walk to everything. The marina for dive, snorkel, fishing; wonderful restaurants, excellent shopping choices, Coles, Khub. Easy walk to 4 mile beach. We had a top floor unit, it was quiet, cool and comfortable. Shannon at reception was excellent and very helpful. Would definitely stay again.
Stayed in November 2023
Reviewed: 24 October 2023
Mark
AustraliaCould be a bit cleaner
Location, location, location.
Stayed in October 2023
Reviewed: 20 October 2023
Michelle
AustraliaRooms a bit dated, shower didn't drain well and needed extra towels to mop up. Bed just okay, limited, small carparks.
Great location walk everywhere. We had a ground floor apartment close to the carpark so it was easy to unpack the car. Staff very helpful and text to let us know how to collect the keys as we were delayed. Personalised attention.
Stayed in September 2023
Reviewed: 19 October 2023
Janine
AustraliaNo lifts so getting a suitcase up and down steep stairs was very difficult and a safety issue .
Great location, close to shops , restaurants and supermarket.
Stayed in October 2023
Reviewed: 12 October 2023
Brianna
AustraliaPool did not match advertised pictures.
The location was great, close to everything. Staff were extremely friendly
Stayed in October 2023
Reviewed: 9 October 2023
Andrew
AustraliaShower was a bit hit or miss.. Parking was a bit tight.
location was great. Rooms were clean and tidy.
Stayed in October 2023
Reviewed: 6 October 2023
Melinda
AustraliaI had an upgrand from a studio to a 1br which was on the lower floor All spotless but very musky damp smell
Smack bang in the centre of the main st Cafes, restaurants right there Lovely pool area which gets sun Great staff😁
Stayed in September 2023
Reviewed: 28 September 2023
Joy
AustraliaThe manager was the best. We loved Port Douglas
Stayed in September 2023
Reviewed: 24 September 2023
Margaret
United StatesStaff only on duty for limited time. I didn’t need them much but found it odd . Room was nice but as a solo traveler I was a little uncomfortable that the door to my room was adjacent to the door to the hotel underground parking. They have an amazing photographer who makes a small pool look much bigger than it really is. Cleaning crew should look behind and under furniture, I found a chapstick.
Central location within walking distance to everything. Helpful staff.
Stayed in September 2023
Reviewed: 21 September 2023
Peter
AustraliaNo complaints.
Central location to main street and marina. Good staff / reception.
Stayed in September 2023
Reviewed: 13 September 2023
Paul
AustraliaThe smell from the rear property
The receptionist was very helpful and friendly
Stayed in July 2023
Reviewed: 12 September 2023
Jim
AustraliaFairly small pool
Location and staff were excellent Bed were very comfortable
Stayed in September 2023
Reviewed: 11 September 2023
Paul
New ZealandNothing
Location of hotel
Stayed in August 2023
Reviewed: 11 September 2023
Pamela
AustraliaRooms just getting a little tired.
Location was perfect, in central Port douglas. Staff were so friendly and helpful.
Stayed in September 2023
Reviewed: 9 September 2023
Crystal
AustraliaLovely stay, not a problem but worth noting the entryway to the apartment is in the car park
Excellent staff and location, walking distance to everything.
Stayed in September 2023
Reviewed: 9 September 2023
Shirley
AustraliaLocation wonderful, great size room, but no sun and no washing machine, disappointed. Had to step over bath for shower, not impressed, bit dangerous at my age. Lovely staff, Staff and Location 10/10
Stayed in August 2023
Reviewed: 7 September 2023
Jacki
AustraliaWe had lower ground room & it was a bit dark & backing neighbors were right there. Also a little smell in the morning when opened the back or front door.
Central, host very accommodating & pool great temperature
Stayed in September 2023
Reviewed: 4 September 2023
Tom
New ZealandDated interior furnishings could do with renewing, quite spartan and not particularly comfortable. Lounge coffee table very wobbly!!
Location was superb, easy walking distance to town, beach and eateries
Stayed in September 2023
Reviewed: 3 September 2023
Christine
AustraliaHaving a high step into the shower is dangerous for older guests.Not enough sun on pool deck
Staff were amazing
Stayed in August 2023
Reviewed: 2 September 2023
Michael
AustraliaThe kitchenette was small and pokey.
Speedy action when the fridge broke down, and when a plumber was needed to fix a leak in the toilet
Stayed in August 2023
Reviewed: 30 August 2023
George
United KingdomCooking facilities were limited and no dishwasher. Everything else was fine. I also stayed at the lagoon which had a really good 3 bed flat, outside tub and better pools - but a short ride to the centre. Both very good.
Just off Main Street, the room was at the back with a balcony and a pleasant view. Pool was small and I didn't use it, but not far from patrolled area on the sea. Also very quiet and had good internet and a great tv.
Stayed in August 2023
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