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  5. Reviews of The Ritz-Carlton, Melbourne

Reviews of The Ritz-Carlton, Melbourne 5 stars

650 Lonsdale Street, 3000 Melbourne, Australia

#3 of 206 hotels in Melbourne

Guests' Choice

Review score

Based on 488 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.1

  • Facilities

    9.5

  • Staff

    9.5

  • Value for money

    8.7

  • Free WiFi

    8.9

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Showing 76 – 100

  • Reviewed: 22 December 2023

    10
    Staff were so accommodating and friendly, everything was wonderful
    • Leisure trip
    • People with friends
    • Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    Amazing views, opulent but comfortable

    Stayed in December 2023

  • Reviewed: 21 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe King
    • Stayed 2 nights
    • Submitted via mobile

    High bond held and Still waiting for bond refund

    Great hotel

    Stayed in December 2023

  • Reviewed: 20 December 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Premier Ritz-Carlton Club King
    • Stayed 1 night

    the sky buffet is my love.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    10
    Excellent hotel
    • Leisure trip
    • Couple
    • Deluxe King
    • Stayed 1 night

    nothing

    Amazing service, gorgeous views, great spacious rooms and comfy beds.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    10
    A great stay
    • Leisure trip
    • Couple
    • Deluxe King
    • Stayed 1 night
    • Submitted via mobile

    A bit of a walk to the shops and restaurants

    Brilliant views, exceptional service

    Stayed in December 2023

  • Reviewed: 15 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King
    • Stayed 1 night
    • Submitted via mobile

    The staff didn’t seem to be very familiar with few things. E.g the fire alarm went off during our breakfast, they didn’t seem to know what to do.

    The bed was super comfortable.

    Stayed in December 2023

  • Reviewed: 13 December 2023

    10
    Absolutely incredible stay! Will definitely be coming again.
    • Leisure trip
    • Couple
    • Executive Suite - Club Access
    • Stayed 1 night
    • Submitted via mobile

    The personalised experience was exceptional! They remember things about you that make you feel extremely valued. You can't describe the experience well enough in words. All the staff treat you with incredible levels of respect and they all acknowledge you, even if you are just passing them in a hallway. The views from our room where absolutely amazing, especially at night looking out over the city. The suite was extremely spacious and done up perfectly. The bed was one of the comfiest beds we have ever slept in. Would highly recommend a stay here for anyone.

    Stayed in November 2023

  • Reviewed: 11 December 2023

    10
    Best hotel
    • Business trip
    • Couple
    • Deluxe King
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The facilities, the service we received, everything was amazing

    Stayed in December 2023

  • Reviewed: 11 December 2023

    10
    Amazing
    • Leisure trip
    • Couple
    • Deluxe King
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very stylish and luxurious

    Stayed in December 2023

  • Reviewed: 10 December 2023

    10
    Ten year wedding anniversary the ritz Carlton Melbourne was the perfect staycation
    • Leisure trip
    • Couple
    • Ritz-Carlton Club King
    • Stayed 2 nights
    • Submitted via mobile

    Not the best location for our trip this time but the quality of the hotel was worth where it’s located.

    The views were amazing The club was worth the extra money.

    Stayed in November 2023

  • Reviewed: 4 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Panoramic King
    • Stayed 1 night

    Nothing

    Absolute luxury

    Stayed in December 2023

  • Reviewed: 30 November 2023

    10
    Love everything about the Ritz Carlton in Melbourne
    • Leisure trip
    • Group
    • Deluxe Double
    • Stayed 2 nights
    • Submitted via mobile

    Everything about this hotel is exceptional- loved Atria, loved the pool & the spa, loved the location, loved the staff - service was amazing- we loved our 48 hours n Melbourne staying at the Ritz

    Stayed in November 2023

  • Reviewed: 30 November 2023

    10
    Brilliant service, spectacular views and amazing attention to detail!
    • Leisure trip
    • Couple
    • Panoramic King
    • Stayed 1 night
    • Submitted via mobile

    The hotel isn’t cheap, but you absolutely get what you pay for- no complaints at all!

    The views from the room, the lobby and the restaurants were spectacular, looking right out across Melbourne. We even woke up literally in the clouds on the day we checked out, which was an incredible experience. The service from the staff was exceptional. They provided some much appreciated surprises for my wife and I to celebrate our wedding anniversary, and were always super helpful. The pool is also amazing, which a great view over the city and the bay.

    Stayed in November 2023

  • Reviewed: 28 November 2023

    10
    Will return time and time again.
    • Leisure trip
    • Family with young children
    • Ritz-Carlton Club King
    • Stayed 5 nights
    • Submitted via mobile

    Nothing. Everything was literally perfect,

    The staff at the club lounge were phenomenal. Honestly no words are enough to express the superior service we received. Thank you.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    10
    Exceptional experience.
    • Leisure trip
    • Couple
    • Victoria Harbour King
    • Stayed 5 nights
    • Submitted via mobile

    Having to go up to the top floor to come down was a little bit odd but you soon get used to it.

    Great central location, fabulous views, fantastic staff, first class in every way.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    10
    The biggest and most expensive hotel I've ever stayed in was blown away
    • Business trip
    • Couple
    • Victoria Harbour King
    • Stayed 3 nights
    • Submitted via mobile

    The TV was huge and pulled out from the wall 65 inch but still wasn't a smart TV and I honestly can't think of anything else to complain about except obviously we emptied the mini bar and filled it from Coles over the Rd and when we ate there in the rom for lunch or early dinner it was uber LOL as the meals were a bit much for us I did have a lamb rack but wasn't that impressed but could of just been me

    The room was on the 78th floor so you had to take the elevated up to the lobby on the 80th floor and the views were aw inspiring then because our rooms were special ones we had to take another elevated that only caters to the club suits we were on the 78 just under the penthouse the pool was on 64th floor and was open 24/7 and the water was great the bed was the most comfortable I've ever slept on in my life it was like tying on a cloud in the sky we were meant to get up a few times but just couldn't get out of bed all electric blinds and curtains spa bath floor to ceiling windows probably the best hotel I've ever stayed in and we've stayed all over the world nothing like this before but was also the most expensive but was 3 days and a special event we were there for great hotel guy

    Stayed in November 2023

  • Reviewed: 23 November 2023

    10
    Wow what a view and great service ,this was the best part of the trip.Thank you
    • Leisure trip
    • Couple
    • Panoramic King
    • Stayed 1 night

    All good

    fantastic views

    Stayed in November 2023

  • Reviewed: 22 November 2023

    10
    Absolute Urban Oasis
    • Leisure trip
    • People with friends
    • Deluxe Double
    • Stayed 3 nights
    • Submitted via mobile

    The Ritz-Carlton was an absolutely delightful stay. Everything was immaculate, the staff were welcoming and went above and beyond for their guests. I definitely recommend checking out their spa. I look forward to coming in the very near future.

    Stayed in November 2023

  • Reviewed: 20 November 2023

    10
    First class experience. Delivered on expectation and breakfast set-up knocked it out of the park.
    • Leisure trip
    • Couple
    • Victoria Harbour King
    • Stayed 1 night

    Would be awesome if these impeccable services and offering were half the price we paid, but this is top end luxury and i know quality costs money. As a special treat - you will n ot be disappointed.

    Best breakfast in Melbourne. Treat yourself. The view, the food the service. Impossible to get any btter, just differrent.

    Stayed in October 2023

  • Reviewed: 19 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Panoramic King
    • Stayed 1 night
    • Submitted via mobile

    Excellent service

    Stayed in November 2023

  • Reviewed: 19 November 2023

    9.0
    A superb stay with incredible views of Melbourne
    • Leisure trip
    • Couple
    • Panoramic King
    • Stayed 2 nights
    • Submitted via mobile

    I would have preferred the breakfast to have been a buffet but we were presented with a set menu to choose from.

    The hotel remembered my partner and I’s anniversary and left a special note and sweet treat for us on check-in. The view from the room was exceptional and we had an incredible time there. The room itself was phenomenal!

    Stayed in November 2023

  • Reviewed: 17 November 2023

    10
    After a couple of room changes, finally ended up ina Panoramic suite. Excellent
    • Leisure trip
    • Couple
    • Deluxe King
    • Stayed 3 nights
    • Submitted via mobile

    Warm/hot crepes

    Crepes served at breakfast - cold

    Stayed in November 2023

  • Reviewed: 14 November 2023

    10
    Perfect stay !
    • Business trip
    • Couple
    • Deluxe King
    • Stayed 2 nights
    • Submitted via mobile

    Excellent is all aspects. Luxurious and comfortable, great customer service.

    Stayed in November 2023

  • Reviewed: 14 November 2023

    10
    the best hotel I’ve stayed in my life
    • Leisure trip
    • Couple
    • Deluxe King
    • Stayed 1 night
    • Submitted via mobile

    view from the room is awesome

    Stayed in November 2023

  • Reviewed: 13 November 2023

    10
    Very luxurious hotel made me feel like I was in another country would highly recommend
    • Leisure trip
    • Couple
    • Deluxe King
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    I liked everything amazing hotel and amazing staff

    Stayed in November 2023

Showing 76 – 100

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