1 Barrack Street, Perth CBD, 6000 Perth, Australia
#10 of 96 hotels in Perth
Guests' ChoiceBased on 1220 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.0
Staff
9.1
Value for money
7.7
Free WiFi
9.2
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End of dialog contentReviewed: 4 May 2024
Lachlan
Australiacouple stains, blinds had a big rip in them also
location great, good food
Stayed in February 2024
Reviewed: 3 May 2024
Sharmani
Sri LankaBREAKFAST WAS VERY GOOD, SERVICE EXCELLENT LOCATION VERY CENTRAL
Stayed in April 2024
Reviewed: 1 May 2024
Patrick
AustraliaVery good diner and breakfast at Hearth restaurant. Team always smiling and friendly. We never heard them say NO You never wait.
Stayed in April 2024
Reviewed: 30 April 2024
Ceridwen
United KingdomNothing
Great location, wonderful staff and a lovely breakfast. The view from our windows was stunning.
Stayed in April 2024
Reviewed: 29 April 2024
Sarah
Australia?
Everything, the staff were amazing. Central! Beautiful facilities
Stayed in April 2024
Reviewed: 25 April 2024
Dianne
AustraliaValet parking could be marked clearly from road and be greeted with a person with booking information so they are expecting you.
The rooms with the biggest bathroom I’ve ever seen in a hotel and the view.
Stayed in April 2024
Reviewed: 24 April 2024
John
AustraliaExpensive valet parking
missed breaky
Stayed in April 2024
Reviewed: 23 April 2024
Susan
AustraliaNothing!
Lovely brekky and location room was great many thanks to young Ben for arranging bottle of bubbles and chocolate cake for wifes birthday very much appreciated
Stayed in April 2024
Reviewed: 22 April 2024
Lorenzo
AustraliaNothing. Except the cost
Great views, excellent service
Stayed in April 2024
Reviewed: 17 April 2024
Shinichi
IndonesiaIt took time to fix elevator of the hotel
Good location but there is a tower building in front of the hotel.
Stayed in April 2024
Reviewed: 14 April 2024
Jean
AustraliaNil
Very friendly staff, beautiful clean premises.
Stayed in April 2024
Reviewed: 8 April 2024
Richard
United KingdomConstruction work going on across the quay - can’t be helped
Perfectly designed
Stayed in April 2024
Reviewed: 7 April 2024
Emma
Australian/a
n/a
Stayed in April 2024
Reviewed: 7 April 2024
Loren
AustraliaThat we couldn’t stay longer!
Everything! The whole experience was fabulous!
Stayed in April 2024
Reviewed: 6 April 2024
Sharon
AustraliaThere was nothing to not like.
Everything.
Stayed in April 2024
Reviewed: 1 April 2024
Kim
AustraliaLocation
Stayed in March 2024
Reviewed: 23 March 2024
Angela
AustraliaThere was nothing I didn't like about my stay. I want to return again soon.
I enjoyed the location, the views, the modern style of the room, the air conditioning, the comfortable bed, the cleanliness, the robes, the slippers, and free amenities. The staff were kind and friendly too. Not only is it beautiful inside the room, it is also beautiful and peaceful to relax while taking in the gorgeous views.
Stayed in March 2024
Reviewed: 20 March 2024
Jonathon
AustraliaI hope the Ritz gets this info. Couple of maintenance issues. 1 - room: There was a blind in need of repair in our room. Also, the seals need to be checked on the sliding door leading to the balcony. Door wouldn’t close properly and it created a whistling sound (it was a windy day). I had to spend some time troubleshooting. I got rid of the whistling sound but still couldn’t seal the door properly. Neither of these issues really detracted from our experience but it might for others. 2 - pool area: cleanliness issue. Excess cobwebs around the ceilings and we weren’t able to enjoy the view properly over EQ as the glass balustrade was dirty. Also, the pool is looking dated with excess stains around the internal pool lighting. Extra Note: This might be a “me” problem but I was unable to find the Songbird Bar. Any info I found had it on level 5 but I didn’t notice any details advising that it can only be accessed through certain lifts from the foyer. So I got lost at the pool/spa area trying to find a way in :)
All the staff from the Valet parking to the unsung heroes that left personal touches in our room to celebrate our event were absolutely wonderful. An extra shoutout to the Lounge Bartender as his drinks recommendation didn’t disappoint :) The facilities and view were absolutely amazing and exceeded our expectations. Myself and my wife had an absolutely amazing time.
Stayed in March 2024
Reviewed: 13 March 2024
Carol
Australiastaff very helpful. was lovely to get a bottle of champagne for our anniversary
Stayed in March 2024
Reviewed: 6 March 2024
Michael
United KingdomLittle extras come free in much cheaper properties, bottles of water, biscuits etc
Great location and high quality property
Stayed in March 2024
Reviewed: 27 February 2024
Robby
Australiacouldn't stay longer
everything's
Stayed in December 2023
Reviewed: 25 February 2024
Anna
United KingdomI sent an email to let them know I was proposing during my stay and they went above and beyond.
Stayed in February 2024
Reviewed: 22 February 2024
Gary
Australianothing
the view, the pool and bar, the location, the staff, the food
Stayed in February 2024
Reviewed: 6 February 2024
David
AustraliaIt took two hours and two phone calls to retrieve our luggage.
The view.
Stayed in January 2024
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