120 North Terrace, Adelaide CBD, 5000 Adelaide, Australia
#7 of 113 hotels in Adelaide
Guests' ChoiceBased on 1493 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
9.4
Facilities
9.0
Staff
9.5
Value for money
8.5
Free WiFi
8.6
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End of dialog contentReviewed: 14 March 2024
Jane
AustraliaVery convenient for us to attend Pink concert and all staff we encountered were very friendly and professional
Stayed in February 2024
Reviewed: 14 March 2024
Dei
Australiathe air conditioning was a bit too cold
great location food good
Stayed in March 2024
Reviewed: 13 March 2024
Hunt
Australiano bath in the bathroom. my booking said it did. General hospitality was great! Staff were awesome.
promt service & supa friendly staff and great location.
Stayed in March 2024
Reviewed: 13 March 2024
Alexander
AustraliaToo many harsh downlight in the room, but once you learn the switches they are relatively easy to avoid. There wasn't a bath in our room either, which my partner missed.
The room is very clean and comfortable and the service is excellent. It was the perfect hideout for us while we were attending WOMAD. The room was so dark and quiet we slept in until 10AM (after late nights), which is crazy! We never sleep in at tome or in other hotels.
Stayed in March 2024
Reviewed: 12 March 2024
Britt
AustraliaSmall rooms and very closed off from natural light, unfortunately bed was uncomfortable
Very friendly staff and clean facilities
Stayed in March 2024
Reviewed: 11 March 2024
Lauren
AustraliaNot much! There was a long queue to check out. The back of the kitchenette shelf and the dressing table were a bit dusty. Not too concerned though!
Beautiful neutral decor, high quality fixtures, luxury linen, gorgeous double shower, 24 hour pool/spa/sauna. Staff treating you like you actually matter.
Stayed in March 2024
Reviewed: 11 March 2024
Samantha
AustraliaOnly do buffet breakfast and the menu is still the same menu from 2 years ago. Needs to be updated
The pool and spa plus location
Stayed in March 2024
Reviewed: 10 March 2024
Mark
AustraliaNothing
Great location and beautifully renovated
Stayed in March 2024
Reviewed: 10 March 2024
Heather
AustraliaCentral location. Great bar with attentive but not intrusive staff, good selection of wines and spirits, and the bar menu was quite extensive. I'd recommend the twice cooked cheese souffle. Next to the free tram, convention centre, city centre and easy access to the Fringe. I will return.
Stayed in March 2024
Reviewed: 9 March 2024
Demi
AustraliaI have stayed at the hotel on several occasions and have always had an excellent experience. Reece at reception recently went above and beyond to make it stay special for my daughter and I we can’t wait to be back.
Stayed in March 2024
Reviewed: 3 March 2024
Michael
AustraliaGreat customer service, very friendly staff
Stayed in February 2024
Reviewed: 3 March 2024
Toni
AustraliaNothing
The place is very luxurious I love staying there the bonus was we got upgraded.
Stayed in February 2024
Reviewed: 3 March 2024
Amanda
AustraliaOrdered room service which was chicken tenders but they tasted like fish! Didn't eat them and expensive for a child's meal.
Staff are very friendly and our suite was gorgeous.
Stayed in February 2024
Reviewed: 2 March 2024
Seyedehpariya
AustraliaGreat location for convention centre
Stayed in February 2024
Reviewed: 2 March 2024
Abdullah
AustraliaNothing.
Everything
Stayed in February 2024
Reviewed: 2 March 2024
Abdo
LebanonThe AC didn't work
All good
Stayed in February 2024
Reviewed: 1 March 2024
Kristin
AustraliaThe pictures made the room seem spacious than it was but it was still very good
The facilities were amazing, the pool, spa and bath so lovely.
Stayed in February 2024
Reviewed: 29 February 2024
Jeremy
AustraliaLoft room was beautiful, clean and comfy
Stayed in February 2024
Reviewed: 29 February 2024
Kya
AustraliaAll the staff were incredible. Especially Mel upon check in, she went above and beyond for us and always had a chat whenever she seen me.
Stayed in February 2024
Reviewed: 29 February 2024
Elizabeth
AustraliaThe lady that checked me in was lovely and kind.
Stayed in February 2024
Reviewed: 28 February 2024
Anthony
AustraliaCheck in was very clunky i suggest being able to pre fill all you details online prior to arrival.
Stayed in February 2024
Reviewed: 28 February 2024
Anthony
AustraliaWith the twin queen beds in the one room - perhaps a curtain or room divider might be an idea to assist with some privacy. There was also no soap for the bath because the dispensers are attached to the wall - I appreciate and support the environmental reasons behind it .... Anyway room service ended up giving my wife a bath bomb for her next bath .
The double queen bed room was spacious - it even looked bigger than the photos. The desk was useful for my son study and the coffee machine a bonus Love the twin sinks in the bathroom with a bath and a large shower. Loved the light dimmer in the bathroom - great to have low light for that late night visit. We had to visit the University and it was a close stroll or tram ride up the road. We had dinner at the Luma restaurant in the front of the hotel. Great decor and great food and service Hotel and restaurant staff were all fantastic - so friendly and attentive to our needs. 10/10
Stayed in February 2024
Reviewed: 28 February 2024
Olivia
AustraliaExterior is dated but the hotel is truly amazing.
Rooms are sensational! Beautiful decor, clean and very comfortable. Staff are exceptional. Parking is excellent, roomy for bigger cars and is clean and conveniently located across the lane from the hotel.
Stayed in February 2024
Reviewed: 28 February 2024
Laura
AustraliaEverything was great
The bed was so comfortable and the staff were amazing.
Stayed in February 2024
Reviewed: 28 February 2024
Elisha
New ZealandBeautiful hotel , lovely staff , great facilities and location
Stayed in February 2024
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