111 Mary Street, Brisbane CBD, 4000 Brisbane, Australia
#16 of 145 hotels in Brisbane
Guests' ChoiceBased on 865 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.1
Staff
9.0
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 10 November 2023
Patrick
AustraliaStaff,Breakfast and the Pool
Stayed in October 2023
Reviewed: 9 November 2023
Lisa
AustraliaNothing
Beautiful property, welcoming and accommodating staff, generous hospitality and perfect breakfast buffet.
Stayed in November 2023
Reviewed: 5 November 2023
Himali
New ZealandBeautiful rooms, clean, lovely king bed that was a whole king size bed, not two beds pushed together covered with a sheet which is something annoying at other hotels. The Westin club breakfast was lovely. Lovely front of house staff and attentive valet. Beautiful fragrance throughout the hotel. Gym was well equipped and clean with a nice view.
Stayed in November 2023
Reviewed: 5 November 2023
Luke
AustraliaPeople smoking at the front of the building
The staff were absolutely fantastic and extremely welcoming
Stayed in November 2023
Reviewed: 2 November 2023
Jonelle
AustraliaNothing. It was all amazing.
fantastic location, easy walk to everything. The pool and gym are fantastic. The steam room is so amazing- it left me relaxed, glowing and rejuvenated. Staff are exceptional. We keep returning and will keep returning.
Stayed in October 2023
Reviewed: 30 October 2023
Amy
AustraliaService was incredible, very accommodating and helpful when we needed to add our children to our booking last minute. Absolutely incredible facilities and amazing day spa. Definitely would stay again!
Stayed in October 2023
Reviewed: 29 October 2023
Erin
AustraliaThat I had to leave
It was amazing. The steam room was beautiful. The breakfast was truly amazing. The beds so comfortable. Swim up bar was delicious
Stayed in October 2023
Reviewed: 29 October 2023
Adam
AustraliaNothing
Amazing pool area. The breakfast was really nice and had a unique flair.
Stayed in October 2023
Reviewed: 24 October 2023
Ashlea
Australian/a
The staff were very friendly and nice, I was very impressed with how they treated us The pool was beautiful, the room was spacious too
Stayed in October 2023
Reviewed: 22 October 2023
Mo
AustraliaLack of drawers in the cupboard,
Spacious room, clean, modern and very quiet, bathroom was well designed, location is central, only 15-minute walk to South Bank, and a lot of restaurants nearby. Friendly staff especially Taylor at the reception and we were able to check in early. Breakfast is comprehensive.
Stayed in October 2023
Reviewed: 21 October 2023
Jessica
AustraliaLoved the vibe and the pool!
Stayed in September 2023
Reviewed: 19 October 2023
Yann
AustraliaThe pool Is beautiful & staff are amazing
Stayed in September 2023
Reviewed: 16 October 2023
Noy85
AustraliaBreakfast was amazing. The late checkout time was valued. Facilities were exceptional
Stayed in October 2023
Reviewed: 15 October 2023
Chuka
AustraliaThe staff at the breakfast section, Level 1 was rude. Obviously they treat customers differently based on skin colour.
Room was spacious, and nice view of the CBD.
Stayed in September 2023
Reviewed: 14 October 2023
Dave
AustraliaPillows were a bit big and hard but we did not ask if we could get replacements.
Rooms great, gym good and having access to steam room was appreciated. Very large bed, good facilities in the room. Bathroom also good with walk in shower and plenty of space. Room was also spacious and well equipped.
Stayed in October 2023
Reviewed: 11 October 2023
Janice
Australiathe location is perfect and the room is new and clean. Staffs are very helpful too.
Stayed in October 2023
Reviewed: 10 October 2023
Peter
AustraliaHigh quality and central access to gardens and trains
Stayed in September 2023
Reviewed: 10 October 2023
Elza
NorwayAmazing service and beautiful hotel.
Stayed in October 2023
Reviewed: 8 October 2023
Lori
AustraliaI wasn’t there long enough to experience all the facilities
Beautifully presented room. Great bed. Great location.
Stayed in October 2023
Reviewed: 4 October 2023
Jose
AustraliaBreakfast was very good :), room as great and clean, facilities were fantastic. Location perfect.
Stayed in October 2023
Reviewed: 3 October 2023
Wade
AustraliaTv was set on a timer which meant we had to get it reset manually every day.
Kids loved the pool, and there were plenty of gluten free options with the buffet breakfast.
Stayed in October 2023
Reviewed: 3 October 2023
Melissa
Australiasuch a quiet comfortable room everything was thought of, water, slippers, tooth brush, lovely city view, pool at night was romantic, staff were exceptional
Stayed in October 2023
Reviewed: 2 October 2023
Gemma
Australialooking into opposite apartments
clean good location
Stayed in October 2023
Reviewed: 2 October 2023
Judy
AustraliaThere was a horrible smell when you got out of the lift and all down the corridor on level 7, so they moved me to L4, and the same horrible smell, really strong and offensive . Also I did not have my tea coffee milk water replenished , on the first clean .
Location , pool was amazing , bar/bistro downstairs , restaurant was amazing . Tv in room was huge .
Stayed in October 2023
Reviewed: 1 October 2023
Kirsty
New ZealandDaniel on reception was fantastic. Helpful, friendly, fun. Breakfast was incredible. Pool area is really great.
Stayed in September 2023
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