The pool Is beautiful & staff are amazing

Stayed in September 2023

Breakfast was amazing. The late checkout time was valued. Facilities were exceptional

Stayed in October 2023

The staff at the breakfast section, Level 1 was rude. Obviously they treat customers differently based on skin colour.

Room was spacious, and nice view of the CBD.

Stayed in September 2023

Pillows were a bit big and hard but we did not ask if we could get replacements.

Rooms great, gym good and having access to steam room was appreciated. Very large bed, good facilities in the room. Bathroom also good with walk in shower and plenty of space. Room was also spacious and well equipped.

Stayed in October 2023

the location is perfect and the room is new and clean. Staffs are very helpful too.

Stayed in October 2023

High quality and central access to gardens and trains

Stayed in September 2023

Amazing service and beautiful hotel.

Stayed in October 2023

I wasn’t there long enough to experience all the facilities

Beautifully presented room. Great bed. Great location.

Stayed in October 2023

Breakfast was very good :), room as great and clean, facilities were fantastic. Location perfect.

Stayed in October 2023

Tv was set on a timer which meant we had to get it reset manually every day.

Kids loved the pool, and there were plenty of gluten free options with the buffet breakfast.

Stayed in October 2023

such a quiet comfortable room everything was thought of, water, slippers, tooth brush, lovely city view, pool at night was romantic, staff were exceptional

Stayed in October 2023

looking into opposite apartments

clean good location

Stayed in October 2023

There was a horrible smell when you got out of the lift and all down the corridor on level 7, so they moved me to L4, and the same horrible smell, really strong and offensive . Also I did not have my tea coffee milk water replenished , on the first clean .

Location , pool was amazing , bar/bistro downstairs , restaurant was amazing . Tv in room was huge .

Stayed in October 2023

Daniel on reception was fantastic. Helpful, friendly, fun. Breakfast was incredible. Pool area is really great.

Stayed in September 2023

Very busy and loud lobby area

Location

Stayed in September 2023

After washing my hair I found that the conditioner bottle was empty! A real horror for me with my hair. They have the bottles on the shower wall fixed instead of the individual bottles. I dont mind this at all - as long as the bottles have contents……! Other thing is lack of signage for the restaurant Settimo which is where breakfast is served too. I met several other people trying to find it too. Settimo by the way is a gorgeous Italian Restaurant where everything is homemade and delicious.

Twin queen river view room was lovely. Bathroom was up to date, clean and great looking. Beds were super comfy, including the pillows and the ambience was good. Appreciated the chaise chair in the room which was comfy and usable unlike many others. Overall the room was well put together and light and lovely. Amenities were good and the wardrobe cabinetry with built in fridge and drawers ect was so well put together. I loved the bar on the lobby along with the fact that they served food all day. The seating was comfortable and it had a lovely atmosphere with the doors fully open and the singer. Lots of people were just having a nice drink with friends in a busy, but calm environment. All the staff I met were lovely. Daniel, the Team leader ,in particular was very chatty and lovely.

Stayed in September 2023

nothing. My expectations were exceeded at every corner.

Breakfast in the club lounge was great for a club breakfast. Impressive service from the staff with barista made coffee! Excellent front desk service, a seamless valet experience, speedy room service and a lovely room presented perfectly. We were slightly early for check in, and staff organised our room without a fuss. Absolutely excellent service, so so impressive and a real gem of Brisbane for high end accommodation. A true five stars.

Stayed in September 2023

My mother and i felt like we didn't have an option but to use the valet.

It was located in a great spot

Stayed in August 2023

We wanted to check in at 3pm and go to the swim up bar but at 3pm our room still wasn't ready and then bags didn't arrive at our room and had to be found which took about 1 hour.

Breakfast, swim up bar, bathroom design and greeting with glass of wine on arrival

Stayed in September 2023

Everything was great , it could use more options for the in room dining.

It was very modern , clean , the space in the room was very well utilized . It smells great , the bathroom was very clean and modern. The service is great , the valet parking was awesome !

Stayed in August 2023

Valet parking not operating on a Sunday.

Great facilities, excellent room, very clean.

Stayed in September 2023

Everything

Stayed in September 2023

Location and comfort

Stayed in September 2023

Nothing not to like

Great location Great rooms and facilities

Stayed in September 2023

New and interesting

Stayed in June 2023