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Reviews of The Westin Brisbane 5 stars

111 Mary Street, Brisbane CBD, 4000 Brisbane, Australia

#16 of 145 hotels in Brisbane

Guests' Choice

Review score

Based on 865 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.1

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    9.0

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Showing 76 – 100

  • Reviewed: 10 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Westin King Room
    • Stayed 1 night

    Staff,Breakfast and the Pool

    Stayed in October 2023

  • Reviewed: 9 November 2023

    10
    Loved everything about it!
    • Leisure trip
    • People with friends
    • Westin Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautiful property, welcoming and accommodating staff, generous hospitality and perfect breakfast buffet.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    10
    Perfect stay
    • Business trip
    • Couple
    • Premium King Room with River View
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful rooms, clean, lovely king bed that was a whole king size bed, not two beds pushed together covered with a sheet which is something annoying at other hotels. The Westin club breakfast was lovely. Lovely front of house staff and attentive valet. Beautiful fragrance throughout the hotel. Gym was well equipped and clean with a nice view.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    8.0
    Relaxing
    • Leisure trip
    • Couple
    • Westin King Room
    • Stayed 1 night
    • Submitted via mobile

    People smoking at the front of the building

    The staff were absolutely fantastic and extremely welcoming

    Stayed in November 2023

  • Reviewed: 2 November 2023

    10
    amazing
    • Leisure trip
    • Couple
    • Westin King Room
    • Stayed 1 night

    Nothing. It was all amazing.

    fantastic location, easy walk to everything. The pool and gym are fantastic. The steam room is so amazing- it left me relaxed, glowing and rejuvenated. Staff are exceptional. We keep returning and will keep returning.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    10
    Stunning hotel with wonderful amenities and service.
    • Leisure trip
    • Family with young children
    • Premium King Room with City View
    • Stayed 1 night

    Service was incredible, very accommodating and helpful when we needed to add our children to our booking last minute. Absolutely incredible facilities and amazing day spa. Definitely would stay again!

    Stayed in October 2023

  • Reviewed: 29 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Westin King Room
    • Stayed 1 night
    • Submitted via mobile

    That I had to leave

    It was amazing. The steam room was beautiful. The breakfast was truly amazing. The beds so comfortable. Swim up bar was delicious

    Stayed in October 2023

  • Reviewed: 29 October 2023

    9.0
    Brief but really pleasant stay.
    • Leisure trip
    • Family with young children
    • Westin Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Amazing pool area. The breakfast was really nice and had a unique flair.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    10
    10/10 recommend staying here, it was a beautiful 2 nights with my partner. We found the whole experience perfect!
    • Leisure trip
    • Couple
    • Westin King Room
    • Stayed 2 nights
    • Submitted via mobile

    n/a

    The staff were very friendly and nice, I was very impressed with how they treated us The pool was beautiful, the room was spacious too

    Stayed in October 2023

  • Reviewed: 22 October 2023

    10
    Great hotel, will stay there again.
    • Leisure trip
    • Couple
    • Westin King Room
    • Stayed 2 nights

    Lack of drawers in the cupboard,

    Spacious room, clean, modern and very quiet, bathroom was well designed, location is central, only 15-minute walk to South Bank, and a lot of restaurants nearby. Friendly staff especially Taylor at the reception and we were able to check in early. Breakfast is comprehensive.

    Stayed in October 2023

  • Reviewed: 21 October 2023

    10
    Fun and comfortable
    • Leisure trip
    • Family with young children
    • Westin King Room
    • Stayed 1 night
    • Submitted via mobile

    Loved the vibe and the pool!

    Stayed in September 2023

  • Reviewed: 19 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Westin King Room
    • Stayed 1 night
    • Submitted via mobile

    The pool Is beautiful & staff are amazing

    Stayed in September 2023

  • Reviewed: 16 October 2023

    9.0
    Relaxing and really enjoyable
    • Leisure trip
    • Couple
    • Premium King Room with City View
    • Stayed 1 night

    Breakfast was amazing. The late checkout time was valued. Facilities were exceptional

    Stayed in October 2023

  • Reviewed: 15 October 2023

    9.0
    Had a bad experience, not sure i will be back.
    • Leisure trip
    • Solo traveller
    • Westin King Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff at the breakfast section, Level 1 was rude. Obviously they treat customers differently based on skin colour.

    Room was spacious, and nice view of the CBD.

    Stayed in September 2023

  • Reviewed: 14 October 2023

    10
    Its in a good location, great facilities and comfortable well equipped room.
    • Leisure trip
    • Couple
    • Westin King Room
    • Stayed 4 nights

    Pillows were a bit big and hard but we did not ask if we could get replacements.

    Rooms great, gym good and having access to steam room was appreciated. Very large bed, good facilities in the room. Bathroom also good with walk in shower and plenty of space. Room was also spacious and well equipped.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Westin King Room
    • Stayed 1 night

    the location is perfect and the room is new and clean. Staffs are very helpful too.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    9.0
    Fun weekend
    • Leisure trip
    • Couple
    • Westin King Suite
    • Stayed 2 nights
    • Submitted via mobile

    High quality and central access to gardens and trains

    Stayed in September 2023

  • Reviewed: 10 October 2023

    10
    Amazing stay , beautiful staff and great position
    • Leisure trip
    • Couple
    • Westin King Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing service and beautiful hotel.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    One night is not enough in this beautiful hotel. We will be back.
    • Leisure trip
    • Couple
    • Westin King Room
    • Stayed 1 night
    • Submitted via mobile

    I wasn’t there long enough to experience all the facilities

    Beautifully presented room. Great bed. Great location.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    10
    Excellent, will definitely stay again - highly recommend
    • Leisure trip
    • Family with young children
    • Westin Twin Room
    • Stayed 1 night

    Breakfast was very good :), room as great and clean, facilities were fantastic. Location perfect.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Westin Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Tv was set on a timer which meant we had to get it reset manually every day.

    Kids loved the pool, and there were plenty of gluten free options with the buffet breakfast.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    10
    romantic, quiet, exceptional
    • Leisure trip
    • Couple
    • Premium King Room with City View
    • Stayed 1 night

    such a quiet comfortable room everything was thought of, water, slippers, tooth brush, lovely city view, pool at night was romantic, staff were exceptional

    Stayed in October 2023

  • Reviewed: 2 October 2023

    9.0
    would stay again
    • Leisure trip
    • Family with young children
    • Westin Twin Room
    • Stayed 1 night
    • Submitted via mobile

    looking into opposite apartments

    clean good location

    Stayed in October 2023

  • Reviewed: 2 October 2023

    8.0
    Wonderful
    • Leisure trip
    • Couple
    • Westin King Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a horrible smell when you got out of the lift and all down the corridor on level 7, so they moved me to L4, and the same horrible smell, really strong and offensive . Also I did not have my tea coffee milk water replenished , on the first clean .

    Location , pool was amazing , bar/bistro downstairs , restaurant was amazing . Tv in room was huge .

    Stayed in October 2023

  • Reviewed: 1 October 2023

    9.0
    Superb spot and very nicely done. Pretty pricey but a really nice treat
    • Leisure trip
    • Family with young children
    • Westin Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Daniel on reception was fantastic. Helpful, friendly, fun. Breakfast was incredible. Pool area is really great.

    Stayed in September 2023

Showing 76 – 100

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