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  5. Reviews of The York by Swiss-Belhotel

Reviews of The York by Swiss-Belhotel 4 stars

5 York Street, Sydney CBD, 2000 Sydney, Australia

#236 of 695 Holiday rentals in Sydney

Guests' Choice

Review score

Based on 1759 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    9.2

  • Facilities

    7.8

  • Staff

    8.2

  • Value for money

    7.7

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 4 May 2024

    9.0
    Great.
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Airconditioning units needed to be cleaned as they were a bit dusty.

    Good customer service .....i checked out early and my flight got cancelled. Duty manager got me in for the night without any dramas.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    7.0
    Definitely would come back again.
    • Leisure trip
    • Group
    • Two Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    dated fit out

    spacious, balcony

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    Location and low cost makes it worth the stay
    • Leisure trip
    • Couple
    • One Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Older furnishings, very old “garage ” fridge, (needs to be replaced) rooms need more maintenance and attention to repairs.

    Location, on-site parking, large apartments.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    We had a fantastic time on our girls weekend away
    • Leisure trip
    • People with friends
    • SwissSuper Suite Two Bedroom
    • Stayed 2 nights
    • Submitted via mobile

    Great view’s & location

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Above average, nice sauna and steam room
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Would be nice if breakfast is available

    No breakfast available

    Stayed in March 2024

  • Reviewed: 26 April 2024

    7.0
    Great central location, spacious apartment. A bit dated but still comfortable
    • Leisure trip
    • Family with young children
    • One Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Furniture and furnishings were a bit dated. No frypan for cooking

    Great central location, very large apartment

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Would stay here again.
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Very clean, well located. Very helpful staff.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Great place to stay
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The lifts would say level 16 the entire time. So you never actually knew what floor you were on. Balconies are outdated and not super useable

    Location was great. Room was large and super comfy. Staff were great. We had a grocery order and they took it to our room and popped cold stuff in the fridge even. Always accommodating

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • SwissSuper Suite Two Bedroom
    • Stayed 2 nights
    • Submitted via mobile

    The apartment could have been cleaner. Bathrooms were quite dusty. The kitchen could have used a frypan as one of the cooking utensils. It was also odd that an apartment that could sleep 4 people, only has 3 breakfast bowls.

    The staff were very helpful and accommodating

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The furniture is old and tired. The blinds in the bedroom let in the morning light. The lifts are slow.

    Great location. One bed appartment with 2 split systems aircond. Clean. Full kitchen and laundry

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Will always use this facility because it’s close to the train and very comfortable.
    • Business trip
    • Solo traveller
    • One Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    No breakfast onsite. Breakfast is a voucher for a nearby restaurant. I like to keep it simple so I didn’t purchase breakfast

    Excellent location, clean and comfortable. Very easy check in.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Save haven
    • Leisure trip
    • Family with young children
    • One Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    The pool was really cold.

    Staff were so helpful and nice. The apartment was a good size and had all the facilities we needed. Location was great to get to all the attractions. Nice and clean.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    The location and facilities were great for a weekend away. Easy walking distance to everything.
    • Leisure trip
    • Group
    • Two Bedroom Suite
    • Stayed 2 nights

    The hotel is looking a bit tired and could do with some maintenance. The lift does not show which floor you are on whilst moving and randomly took us to the basement instead of stopping on the ground floor.

    The apartment was very clean and well equipped. The beds and pillows were comfortable.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • SwissSuper Suite Two Bedroom
    • Stayed 1 night
    • Submitted via mobile

    That there was 1 face washer in main bathroom for 2 ppl, not sure about the ensuite. And there was no dish cloths to wipe bench or to wash dishes. And think tooth paste and shower cap would be more important than shoe polish and sewing kit. main bathroom was smaller and wasn't able to place bath mat and open shower door. Was only 2 small car parking spots when we arrived at 4pm and signage wasn't very good to find parking lot or the intercom, and didn't realise the breakfast included was down the road. Oh and when booking online said we could have a 2 shared beds or 1 shared and 2 singles, I requested 2 singles and 1 shared or if possible 4 singles and got 2 shared beds, so all of us had to share with our friends and a double was small for us.

    The Decor was lovely and kitchen too. Was nice having 2 bathrooms

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    This is a nice place that is super comfy & in the perfect location for a Sydney business trip.
    • Business trip
    • Group
    • Two Bedroom Suite
    • Stayed 1 night

    The location was perfect for my movements over the two days I was in Sydney. The bed was super comfortable. The shower had excellent water pressure and the general cleanliness and feel of the place was perfect for what I needed.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    A very pleasant sojourn after a rocky start!
    • Leisure trip
    • Couple
    • One Bedroom Suite
    • Stayed 3 nights

    Initially we were put in a very poorly furnished and ill-equipped apartment. As a complimentary upgrade from a studio apt through Booking.com we felt we were allocated the worst 1 bed apartment in the building. The hotel was full on night one, but once we voiced our disappointment re the room the next day the staff were very helpful and pleasant in offering us another room. Not charging for a bottle of wine we had on day one was appreciated. The quality of the second 1 bed apartment was far superior to the first one and made the remainder of our stay very pleasant. we hope the York management remove apt 806 from their books until a thorough renovation has been done. It reflects very poorly on an otherwise very good quality establishment.

    The location is very convenient to the harbour and the CBD. The pool area is very pleasant and nicely landscaped. Spa, sauna and gym are great extras. The apartment we were relocated to was very attractive, comfortable and had all the kitchen accessories to enhance our stay. The balconies at the York, some with glimpses of the harbour bridge activity, are a unique part of staying here.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Enjoyed our four day to celebrate a major birthday.
    • Leisure trip
    • Family with young children
    • Three Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Well equipped. Good location.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good, central accommodation
    • Business trip
    • Solo traveller
    • Studio Apartment
    • Stayed 2 nights

    Rooms a bit tired, mirror light in bathroom u/s, needed another powerpoint by table for computer

    Delightful pool and a very large room. Balcony excellent

    Stayed in April 2024

  • Reviewed: 6 April 2024

    7.0
    good central location.
    • Leisure trip
    • Group
    • One Bedroom Suite
    • Stayed 2 nights

    Good location.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Three Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The kitchen needs to be fitted out to accommodate 6 people. There were only 3 coffee mugs and 2 wine glasses in an apartment that sleeps 6 people. No teaspoons at all .

    Great spot, we booked the 3 bedroom apartment, and it was a great layout for 6 people

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Lovely stay
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Parking wasn’t easy

    The property was well located and the room was large

    Stayed in April 2024

  • Reviewed: 5 April 2024

    7.0
    Comfortable and central for leaving for cruise.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Housekeeping was pretty erratic. Made bed one day and not other. Didn’t replace tea or mini bar items.

    Location and pool

    Stayed in March 2024

  • Reviewed: 3 April 2024

    7.0
    If using public transport is important then this is a very convenient place to stay. There’s also a Coles and Woolworths
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Shower had a lot of mould in the grout. Came back to room late one afternoon and found a used spoon with rice on it in the sink. Very random. I had not used a spoon or eaten rice.

    Very close to bus and train links.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Was great !!
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The Pillows 🤣

    The location was perfect, staff were great. Pool was really good. We had to check out earlier than our flight home and the reception were very accommodating

    Stayed in April 2024

Showing 1 – 25

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