5 York Street, Sydney CBD, 2000 Sydney, Australia
#236 of 695 Holiday rentals in Sydney
Guests' ChoiceBased on 1759 hotel reviews
7.7Cleanliness
8.1
Comfort
8.2
Location
9.2
Facilities
7.8
Staff
8.2
Value for money
7.7
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 May 2024
Vivek
FijiAirconditioning units needed to be cleaned as they were a bit dusty.
Good customer service .....i checked out early and my flight got cancelled. Duty manager got me in for the night without any dramas.
Stayed in May 2024
Reviewed: 30 April 2024
Thang
Australiadated fit out
spacious, balcony
Stayed in April 2024
Reviewed: 30 April 2024
Sarah
AustraliaOlder furnishings, very old “garage ” fridge, (needs to be replaced) rooms need more maintenance and attention to repairs.
Location, on-site parking, large apartments.
Stayed in April 2024
Reviewed: 29 April 2024
Catherine
AustraliaGreat view’s & location
Stayed in April 2024
Reviewed: 26 April 2024
Duong
United StatesWould be nice if breakfast is available
No breakfast available
Stayed in March 2024
Reviewed: 26 April 2024
Emily
AustraliaFurniture and furnishings were a bit dated. No frypan for cooking
Great central location, very large apartment
Stayed in April 2024
Reviewed: 25 April 2024
Anne
AustraliaVery clean, well located. Very helpful staff.
Stayed in April 2024
Reviewed: 23 April 2024
Kate
New ZealandThe lifts would say level 16 the entire time. So you never actually knew what floor you were on. Balconies are outdated and not super useable
Location was great. Room was large and super comfy. Staff were great. We had a grocery order and they took it to our room and popped cold stuff in the fridge even. Always accommodating
Stayed in April 2024
Reviewed: 22 April 2024
Taryna
AustraliaThe apartment could have been cleaner. Bathrooms were quite dusty. The kitchen could have used a frypan as one of the cooking utensils. It was also odd that an apartment that could sleep 4 people, only has 3 breakfast bowls.
The staff were very helpful and accommodating
Stayed in April 2024
Reviewed: 22 April 2024
Kathryn
AustraliaThe furniture is old and tired. The blinds in the bedroom let in the morning light. The lifts are slow.
Great location. One bed appartment with 2 split systems aircond. Clean. Full kitchen and laundry
Stayed in April 2024
Reviewed: 20 April 2024
Colleen
AustraliaNo breakfast onsite. Breakfast is a voucher for a nearby restaurant. I like to keep it simple so I didn’t purchase breakfast
Excellent location, clean and comfortable. Very easy check in.
Stayed in April 2024
Reviewed: 19 April 2024
Hannah
United KingdomThe pool was really cold.
Staff were so helpful and nice. The apartment was a good size and had all the facilities we needed. Location was great to get to all the attractions. Nice and clean.
Stayed in April 2024
Reviewed: 17 April 2024
James
AustraliaThe hotel is looking a bit tired and could do with some maintenance. The lift does not show which floor you are on whilst moving and randomly took us to the basement instead of stopping on the ground floor.
The apartment was very clean and well equipped. The beds and pillows were comfortable.
Stayed in April 2024
Reviewed: 15 April 2024
Anita
AustraliaThat there was 1 face washer in main bathroom for 2 ppl, not sure about the ensuite. And there was no dish cloths to wipe bench or to wash dishes. And think tooth paste and shower cap would be more important than shoe polish and sewing kit. main bathroom was smaller and wasn't able to place bath mat and open shower door. Was only 2 small car parking spots when we arrived at 4pm and signage wasn't very good to find parking lot or the intercom, and didn't realise the breakfast included was down the road. Oh and when booking online said we could have a 2 shared beds or 1 shared and 2 singles, I requested 2 singles and 1 shared or if possible 4 singles and got 2 shared beds, so all of us had to share with our friends and a double was small for us.
The Decor was lovely and kitchen too. Was nice having 2 bathrooms
Stayed in April 2024
Reviewed: 12 April 2024
George
AustraliaThe location was perfect for my movements over the two days I was in Sydney. The bed was super comfortable. The shower had excellent water pressure and the general cleanliness and feel of the place was perfect for what I needed.
Stayed in April 2024
Reviewed: 10 April 2024
Trish
AustraliaInitially we were put in a very poorly furnished and ill-equipped apartment. As a complimentary upgrade from a studio apt through Booking.com we felt we were allocated the worst 1 bed apartment in the building. The hotel was full on night one, but once we voiced our disappointment re the room the next day the staff were very helpful and pleasant in offering us another room. Not charging for a bottle of wine we had on day one was appreciated. The quality of the second 1 bed apartment was far superior to the first one and made the remainder of our stay very pleasant. we hope the York management remove apt 806 from their books until a thorough renovation has been done. It reflects very poorly on an otherwise very good quality establishment.
The location is very convenient to the harbour and the CBD. The pool area is very pleasant and nicely landscaped. Spa, sauna and gym are great extras. The apartment we were relocated to was very attractive, comfortable and had all the kitchen accessories to enhance our stay. The balconies at the York, some with glimpses of the harbour bridge activity, are a unique part of staying here.
Stayed in April 2024
Reviewed: 10 April 2024
Peter
AustraliaNothing
Well equipped. Good location.
Stayed in April 2024
Reviewed: 7 April 2024
David
AustraliaRooms a bit tired, mirror light in bathroom u/s, needed another powerpoint by table for computer
Delightful pool and a very large room. Balcony excellent
Stayed in April 2024
Reviewed: 6 April 2024
Les
New ZealandGood location.
Stayed in April 2024
Reviewed: 5 April 2024
Glenda
AustraliaThe kitchen needs to be fitted out to accommodate 6 people. There were only 3 coffee mugs and 2 wine glasses in an apartment that sleeps 6 people. No teaspoons at all .
Great spot, we booked the 3 bedroom apartment, and it was a great layout for 6 people
Stayed in April 2024
Reviewed: 5 April 2024
Cavanagh
AustraliaParking wasn’t easy
The property was well located and the room was large
Stayed in April 2024
Reviewed: 5 April 2024
Shirley
AustraliaHousekeeping was pretty erratic. Made bed one day and not other. Didn’t replace tea or mini bar items.
Location and pool
Stayed in March 2024
Reviewed: 3 April 2024
Jacinta
AustraliaShower had a lot of mould in the grout. Came back to room late one afternoon and found a used spoon with rice on it in the sink. Very random. I had not used a spoon or eaten rice.
Very close to bus and train links.
Stayed in April 2024
Reviewed: 2 April 2024
Sharon
New ZealandThe Pillows 🤣
The location was perfect, staff were great. Pool was really good. We had to check out earlier than our flight home and the reception were very accommodating
Stayed in April 2024
O'Fallon, USA
Rethymno Town, Greece
Dhiakofti, Greece
Saint-Privat-du-Dragon, France
Aarle-Rixtel, Netherlands
Benitses, Greece
Dokuzlar, Turkey
Chiang Mai, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content