29 Palm Street, 4872 Tinaroo, Australia
#2 of 2 hotels in Tinaroo
Guests' ChoiceBased on 184 hotel reviews
8.6Cleanliness
8.7
Comfort
8.9
Location
9.3
Facilities
8.6
Staff
9.3
Value for money
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 July 2021
Claudia
AustraliaN/a
The layout of the buildings so it was rare to see other people making you feel like you had the lake all to yourself.
Stayed in June 2021
Reviewed: 20 June 2021
Janice
AustraliaGreat Location. Clean and tidy. Will stay again.
Stayed in May 2021
Reviewed: 17 June 2021
Maureen
Australiaall good
it wsa fantastic we loved it thank you
Stayed in June 2021
Reviewed: 13 June 2021
Priscilla
AustraliaIf I had to find something that wasn't 100% ideal, it would be the bed. Not the worst but could've done with a little more cushion....just a little.
Beautiful, quiet location with beautiful scenery, access to walking trails and plenty of privacy. The staff were very friendly and inviting and the townhouse was lovely! There's nothing like waking up to the lake views with fog rolling across the water.
Stayed in June 2021
Reviewed: 11 June 2021
Lisa
AustraliaNothing. Best stay in long time.
Everything. Bed sooo nice. Apartment lovely. Position isolated but quiet and beautiful. Didnt hear a pin drop. Suits us perfectly Need a car. My first 10 rating ever, and I travel a lot.
Stayed in June 2021
Reviewed: 8 June 2021
Deborah
AustraliaNothing, it was excellent 💕
We loved the spaciousness and position of this townhouse apartment. Huge upstairs bedroom, lounge area and well equiped kitchen all with stunning lake views and private balconies. Excellent comfy bed, everything here was just superb.
Stayed in June 2021
Reviewed: 21 May 2024
Dawn
AustraliaThe unit is a bit dated and the tiles on the lounge have no grout left in them. The bath was very small it looked bigger in the photos. There is a restaurant there that is advertised on the website. However it’s not open and apparently hasn’t been for quite some time. We wouldn’t have stayed there if we knew this. We had to leave to eat in the evening. So we were a bit disappointed.
Very friendly staff. Easy booking process.
Stayed in May 2024
Reviewed: 19 May 2024
Ronel
New ZealandBathroom
Location, pool
Stayed in May 2024
Reviewed: 16 December 2023
David
AustraliaSpectacular outdoor pool and garden. Lit up at night for twilight swimming.
Stayed in December 2023
Reviewed: 30 October 2023
Penelope
AustraliaThe resort was advertised as having a restaurant, which it hasn't for 10 years apparently. Booking.com need to change this! We wanted a break from cooking & there were no restaurants nearby not requiring a drive. We came unprepared to cook for ourselves so were disappointed.
Beautiful spot, gorgeous lake
Stayed in August 2023
Reviewed: 23 October 2023
Kezza55
Australianothing
quiet
Stayed in October 2023
Reviewed: 27 September 2023
Hayward
AustraliaFixtures were a little dated. Limited WiFi and phone reception.
Comfortable for 6 adults.
Stayed in August 2023
Reviewed: 5 September 2023
Kelly
AustraliaWasn’t as clean as it could be - lounge was filthy, lots of areas that could do with a good clean.
Good facilities
Stayed in September 2023
Reviewed: 3 August 2023
Howlett
AustraliaStained towels, towels and pillowcases discoloured. Well set up for cooking but who wants to cook when on holidays. Had to drive a distance for a meal.
Views, nice apartment
Stayed in August 2023
Reviewed: 29 July 2023
Joce&gary
AustraliaShowing it's age Not kept clean and maintenance needed Didn't like having to drive for food when there is dining room on premises
Handy location to Atherton Good size rooms
Stayed in July 2023
Reviewed: 24 April 2023
Laura
AustraliaThe accommodation was unfortunately very dirty it had not been properly cleaned from the last guests and in fact a pile of their dirty clothes were left on the floor in the main bedroom cupboard. The dishwasher had dirty dishes in it. The main issue was the mould all over the artworks. Black mould was on all of the artworks as well as the lampshades, - the smell was a reflection of that mould damp, dank and dirty. Unfortunately it was so bad we had to purchase room freshener to use just to be able to stand the smell. The shelves were full of dust and the beadhead had insects and cobwebs on it. Overall the room had not been cleaned properly in a very long time and this made our stay unenjoyable. The screen doors were also damaged and missing their handles. Overall very disappointed for the money we paid. I would have asked for another room however this would have been pointless as reception advised they were booked out for the entire weekend upon our arrival.
Location was good right on the lake and central to all the atherton Tablelands attractions
Stayed in April 2023
Reviewed: 7 January 2023
Jemar
Australiathe service is a bit lacking, and the restaurant was not open
the location is great, the size of the rooms and the facilities are also very good.
Stayed in January 2023
Reviewed: 19 December 2022
Brooke
AustraliaOne bedroom aircon wasn’t working and nothing was done about it when we told management. Was a heat wave and unable to sleep in the heat. No other room to change to and no discount offered. Very disappointing. Needs a good clean ants in cupboards. Food at restaurant was lovely but due to the long wait of nearly 2 hours it spoiled the experience.
Great location
Stayed in December 2022
Reviewed: 19 December 2022
Brooke
AustraliaWhole apartment needs a good clean and dust. Toaster had ants nest inside. Broken dinning chair. Leaking pipe under kitchen sink was reported on day one but nothing was ever done about it on our 5nigth stay. DVD’s weren’t working too scratched and old. Had Saturday night dinner at the restaurant. Food was lovely but nearly a two hour wait for food we were a large booking of people but it took way too long.
Great location
Stayed in December 2022
Reviewed: 6 October 2022
Stephanie
Australiathe bed was way to soft and hot but Kylie let us move to the other room with a harder bed but the air con didn’t work. lots light bulbs blown and the kitchen carving blunt and frying pan needs replacing as Teflon is not my flavour.. remote controls need batteries and some missing
the pool was clean and refreshing. lots of dvd’s and games to pick from and great walking areas for the dogs.
Stayed in October 2022
Reviewed: 29 September 2022
Kylie
Australiait’s a bit dated and needs a good clean
the location is great
Stayed in September 2022
Reviewed: 21 August 2022
Natasha
AustraliaI think the only thing I can think of would be the TV. I feel like it needs to be updated to a smart TV to include Netflix or other channels, for families.
We stayed for an event that was hosted there. Rooms were easy to find, large, clean, had our own garage which was very convenient. Facilities were great. Loved how friendly and welcoming the owner was. Really made me feel comfortable and treated me like a friend. Good location.
Stayed in August 2022
Reviewed: 29 January 2022
Graham
AustraliaNo lake view. No allocated parking, ended up on street. Shower over the bath plus too high to get in & out of so downgraded to another room with no recompense. Mattress in original room cheap & uncomfortable. Over priced, not what it is perceived to be. Insufficient security, could only lock screen door.
Nothing. Would not stay here again.
Stayed in January 2022
Reviewed: 1 August 2021
Renee
AustraliaView was terrible - no lake view, just a view of another unit (in which all you could hear is the occupants arguing, burping and farting very loudly). The bed was very uncomfortable.
The meal was amazing on the Saturday night - beautiful atmosphere, location and food. Room was well equipped and clean. The location is amazing - Lake Tinaroo is so peaceful and beautiful. Pool was very nice - but very cold (middle of winter that happens)
Stayed in August 2021
Reviewed: 19 July 2021
Tracy
AustraliaCar parking onsite was very pokey and difficult to access. Some rooms did not have a car park and were expected to park out on the street. Rooms were very unclean, dirt and dust on ledges and in door jams. Windows look like they haven't been cleaned for years. Very expensive but no attention to detail.
The view. Large rooms and comfy beds. Total relaxation.
Stayed in July 2021
Rome, Italy
Chichester, UK
Danville, USA
Krumpendorf am Wörthersee, Austria
Uhart-Cize, France
Kissimmee, USA
Hévíz, Hungary
Grammatiko, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content