Ramada Resort/Treetops, 316 Port Douglas Road, 4877 Port Douglas, Australia
#41 of 185 hotels in Port Douglas
Guests' ChoiceBased on 129 hotel reviews
8.8Cleanliness
9.3
Comfort
9.5
Location
8.7
Facilities
9.0
Staff
8.8
Value for money
9.1
Free WiFi
8.9
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End of dialog contentReviewed: 13 January 2024
Anthony
AustraliaStaying at a beautiful resort in high humidity I would question why the pool needs to be heated so highly. I would think you would be looking to cool down and not heat up. Just my thoughts although the pool and surrounds are beautiful.
The room was as advertised and met with our expectations. The resort is beautiful and accommodated all of our needs.
Stayed in January 2024
Reviewed: 12 January 2024
Florence
FranceThe pool is amazing
Stayed in January 2024
Reviewed: 22 November 2023
Emma
AustraliaThe resort was lovely, with all of the amneties you need for a multi day stay without leaving at all. But if you wanted to venture out, the location was excellent, only a couple or mins walk to the beach or a few mins drive to the town centre.
Stayed in November 2023
Reviewed: 5 November 2023
Emily
AustraliaThe property wasn’t ready at 2pm as the cleaner had a mix up. But once she has realised her mistake she worked fast to fix it and had it ready quite quickly. We were able to wait by the pool and get a drink while waiting.
Was in a nice resort which had a pool, restaurant and more. Was a close walk to the beach.
Stayed in October 2023
Reviewed: 16 October 2023
Wayne
United StatesParking tough at night but available on the grass off the main road
Loved this property: 1. Comfortable room 2. Beautiful resort 3. Loved the bed 4. Clean
Stayed in October 2023
Reviewed: 11 October 2023
Kylie
New ZealandMaybe a sponge to wipe surfaces after eating. Abit of pepper to have with meals.
Nice quiet room with very comfortable bed. Resort had nice pool near beach.
Stayed in October 2023
Reviewed: 6 September 2023
Sharon
AustraliaNothing
Sonias place was lovely and quiet. Quality bedding, crockery etc. Also enjoyed the complimentary Netflix. Thank you.
Stayed in September 2023
Reviewed: 30 August 2023
David
AustraliaCar park can get full early, but there is ample parking outside on the grass.
Sonia was lovely to deal with, and very generously offered us an early check in on our day of arrival. We enjoyed our 3 night stay - thank you Sonia!
Stayed in August 2023
Reviewed: 21 July 2023
Sinead
AustraliaEverything, the property exceeded our expectations. Sonia was extremely friendly and accommodating which made our trip ever better! Would happily stay at Sonia’s again!
The room was lovely and spacious. it was clean and tidy also. The resort as a whole was amazing! There was a heated pool, games and activities and a lovely cafe/restaurant! Would highly recommend.
Stayed in July 2023
Reviewed: 3 July 2023
Lance
AustraliaIn all honesty I couldn’t fault anything
This accomodation was perfect for us. Port Douglas has a lot to see and do but we could have just as easily stayed here the whole trip. But the most impressive part of this accommodation is the lovely host, Sonia. She was so helpful, kind and friendly. She gave us a lot of tips for things to do in Port Douglas. I will definitely be back! Thanks again Sonia
Stayed in June 2023
Reviewed: 22 June 2023
Antonia
AustraliaNothing to complain about
The location was very convenient. Having a microwave in the room was great.
Stayed in May 2023
Reviewed: 9 June 2023
Campbell
New ZealandThe pool and comfortable room
Stayed in May 2023
Reviewed: 5 June 2023
Lisa
GermanySuper cozy and comfortable spacious room incl. a big fridge and a little dinning table. The resort is stunning! Really tropical, incl. SPA and a gym + stretching room on top 😍
Stayed in June 2023
Reviewed: 26 May 2023
Megan
AustraliaNo comment, Liked it all.
Location, getting to room wasnt far from car park or other parts of resort.
Stayed in May 2023
Reviewed: 25 May 2023
Alan
AustraliaDon't stand on pool filters from any height as they can shatter. Learned this the hard way. The bikes that were offered as part of our stay and a private room were not road worthy, so that was disappointing. Owner said if I had contacted her she wasn't too far away and would have come. I did initially send an email but it came back, so we didn't bother after that - only there for 2 days. No apology offered when I finally offered feedback, with defensive Body Corporate fights issues cited as to why the bikes were kept out in all weather - rusted chains. Anyway, taken off the site for this room now. Be aware that hiring a private room doesn't really have you entered into Ramada's system...that can lead to some confusion.
Breakfast, lunch and dinner menus were good with some Vg and V options. A little bit unorganised with booking made redundant as were weren't remembered. But fortunately, there weren't a lot of diners when we showed up. Ensure those taking your orders repeat your order to avoid doubled up items. Pool was great. Closer to the beach but a bit far from the city. If you can get access to a bike, there's some nice back roads/paths to ride on.
Stayed in May 2023
Reviewed: 19 May 2023
Simone
AustraliaSofa bed was very uncomfortable (as they always are!) but the regular bed was great.
Lovely apartment located in the Ramada Resort. Very clean and modern with a full size fridge.
Stayed in May 2023
Reviewed: 4 May 2023
Anne
AustraliaI wouldn't change anything.
Fabulous setting. Easy to get around. The resort grounds are beautiful and very relaxing. Just perfect.
Stayed in May 2023
Reviewed: 2 May 2023
Romaine
AustraliaPool needed to be heated up a bit earlier after summer.... Was a tad cold.
Sonia's room was lovely and clean, fabulous bed, heaps of pillows and towels, little complementaries which gave a lovely touch. The full size fridge was well used and the Netflix was a great bonus. She even called to offer a mid stay free clean up and was really friendly to speak to. Fabulous host.
Stayed in May 2023
Reviewed: 8 April 2023
Timena
AustraliaTV was off to the side of the bed, so a bit of a sore neck looking at a 45’ angle.
setting
Stayed in April 2023
Reviewed: 30 March 2023
Roy
United Kingdomthe room although on the complex is separate from the hotel and a couple of the reception staff were a little less than cordial because we were not paying the hotel direct.
nice size room good tv with Netflix was included walk down to the beach was interesting can’t fault Sonia effort
Stayed in March 2023
Reviewed: 2 March 2023
Sandy
AustraliaLoved our room. It needs a really good deep clean. Bleach it. We air bnb our own home and could see floor and bathroom needs a good bleaching.
Stayed in February 2023
Reviewed: 26 February 2023
Samantha
Australianothing it was awesome
the Ramada is a beautiful hotel, the pool is amazing, there is a path to four mile beach which is a 5 minute walk away and the staff are so helpful and wonderful.
Stayed in February 2023
Reviewed: 15 February 2023
David
AustraliaOnly negative was no beer on tap.
Breakfast meals were fantastic as were all other meals we had throughout the day.
Stayed in February 2023
Reviewed: 21 January 2023
Jeffrey
AustraliaNothing really. Could have been a bit closer to town but that was not a major issue.
Facilities within Ramada, which is old style but really tropical (Bali like).
Stayed in January 2023
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