294 - 298 Sheridan St, 4870 Cairns, Australia
#31 of 116 Holiday rentals in Cairns
Guests' ChoiceBased on 596 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
8.1
Facilities
8.8
Staff
9.3
Value for money
8.9
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 May 2024
Floral976
PolandEverything was perfect!
It was an amazing time! The staff was absolutely incredible and very helpful! They was respond for our requests so quickly and with no trouble :) I really recommend this place to stay in Cairns! :) Best regards!
Stayed in February 2024
Reviewed: 21 April 2024
Elizabeth
AustraliaThe rooms are comfortable & homely, self contained with everything we needed & the staff are amazing & very helpful.
Stayed in April 2024
Reviewed: 18 April 2024
Emily
United KingdomProperty is very outdated and needs an upgrade. Oven didn’t work very well.
Good location not far from centre which is easily accessible by a bus stop right outside the apartment. 5-10 minute walk to water front. We had an issue with no hot water and within 5 minutes of contacting them Warren arrived at our room to fix the issue.
Stayed in March 2024
Reviewed: 15 April 2024
Jeannette
United KingdomAs above
It was a bit noisy with the traffic especially the sirens and motor bikes but wasn’t a problem other than that very nice.
Stayed in April 2024
Reviewed: 22 March 2024
Yusuke
JapanNothing in particular
The rooms are spacious, there is a TV, you can use the pool freely, and the air conditioning works well. Overall it's good.
Stayed in March 2024
Reviewed: 17 March 2024
Solomon
AustraliaVery Happy with our stay. Staff was very helpful and friendly. Went above and beyond to make sure me & my family were comfortable.
Stayed in March 2024
Reviewed: 14 March 2024
Sarah
AustraliaVery nice location, not too far from beach, shops etc
Stayed in March 2024
Reviewed: 3 March 2024
Kimberley
AustraliaTiny bit of street noise at night, however we did have a room right near the front and main road. Nothing that would keep you up at night but.
Huge rooms and very comfy beds! Everything you need with a washing machine, dryer and dishwasher.
Stayed in March 2024
Reviewed: 30 January 2024
Samantha
AustraliaNot knowing the area I thought it may have been a bit closer to a supermarket or some cafes/restaurants for dinner we were only staying one night to get a connecting flight. We ended up using Uber for deliver.
Apartment was very spacious with great cooling and space. Host was very friendly, overall a good experience. Beds were comfortable and apartment was secure.
Stayed in January 2024
Reviewed: 29 January 2024
Tony
AustraliaWarren was awesome. Explained the late check in perfectly so we had no dramas at all. Very clean and exceeded our expectations. Would definitely stay again
Stayed in January 2024
Reviewed: 23 January 2024
Chang
TaiwanNo
Like at home, sweet and comfortable.
Stayed in January 2024
Reviewed: 23 January 2024
Angela
AustraliaBen was a tiny but hard for me but nothing to complain about!!
Had everything we needed and was impeccably clean
Stayed in January 2024
Reviewed: 13 January 2024
Sida
AustraliaWe were stuck in Cairns due to the floods, and the manager was very accommodating. The apartment was comfortable, spacious and had everything we needed. I'll definitely be back.
Stayed in December 2023
Reviewed: 18 December 2023
Paul
AustraliaCould do with a newer and bigger tv in the living room.
Good simple clean 2 bedroom apartment. Well maintained and comfortable.
Stayed in December 2023
Reviewed: 9 December 2023
Lynette
AustraliaFantastic friendly staff from cleaners to reception.
Stayed in December 2023
Reviewed: 8 December 2023
Darcy
AustraliaIt was a bit noisy with traffic in the mornings
Close to everything good location
Stayed in November 2023
Reviewed: 7 December 2023
Phil
AustraliaThe beds are a little too hard for my liking. But everything is great.
The apartments are very roomy for a family, very clean, air conditioning works great for Cairns hot weather. Very relaxing to sit on the balcony and the pool area is also lovely and clean.
Stayed in December 2023
Reviewed: 13 November 2023
Carla
AustraliaToo short of a stay
Location
Stayed in October 2023
Reviewed: 12 November 2023
Steve
AustraliaThe complimentary Wifi, which had just been installed did not work.
Great location. Well appointed room. Very Spacious.
Stayed in November 2023
Reviewed: 24 October 2023
Pawan
IndiaWi-Fi was not working properly through the stay!!
The room , property, location
Stayed in October 2023
Reviewed: 22 October 2023
Elizabeth
AustraliaExcellent accommodation & the staff are amazing. It's my favourite place to stay in Cairns.
Stayed in October 2023
Reviewed: 19 October 2023
Alicia
CanadaFriendly and helpful staff. Pool was nice. Room clean and great that it had a full kitchen and laundry however it did not have a good frying pan so making eggs in the morning was tough. Otherwise decent location. Bus stop was very close to get downtown etc.
Stayed in October 2023
Reviewed: 15 October 2023
Michael
AustraliaBit challenging to enter or depart driveway when traffic busy.
Good location on main road.
Stayed in September 2023
Reviewed: 9 October 2023
Nicole
AustraliaExceptionally clean, bright, spacious, and comfortable apartment with perfect in room facilities for our long stay. All of the staff (including the cleaners) were friendly and very accommodating to our needs. The location was perfect for us with a short walk to The Esplanade, Hospital and Cafe's, etc. Thank you again for your amazing hospitality.
Stayed in September 2023
Amsterdam, Netherlands
Curicó, Chile
Saint-Géniès-de-Malgoirès, France
Follonica, Italy
Kraljevica, Croatia
Bath, UK
Anagni, Italy
Radawa, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content